Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 546 av 1001 recensioner" "
10 - Fantastiskt
546
8 - Bra i betyg. 290 av 1001 recensioner" "
8 - Bra
290
6 - Okej i betyg. 112 av 1001 recensioner" "
6 - Okej
112
4 - Dåligt i betyg. 30 av 1001 recensioner" "
4 - Dåligt
30
2 - Väldigt dåligt i betyg. 23 av 1001 recensioner" "
2 - Väldigt dåligt
23
9,0/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
9,2/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Michelle, Gaylord
28 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michelle
Bodde här 2 nätter i april 2024
Svar från Staff at Holiday Inn Grand Rapids Downtown 30 apr. 2024
Hi Michelle,We're delighted to know you had a five-star experience at our hotel! Thank you for sharing your positive feedback. We hope to have the pleasure of hosting you again in the future!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Cori
Reste med familjen
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very friendly and accommodating. Probably the nicest yet.
Cori
Bodde här 1 natt i april 2024
Svar från Staff at Holiday Inn Grand Rapids 28 apr. 2024
Hi Cori, thank you for your kind words! We're thrilled to hear that you found our staff to be very friendly and accommodating. Providing exceptional service is our top priority, and we're delighted that you had such a positive experience with us. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back again soon!- The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Dianne
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dianne
Bodde här 1 natt i april 2024
Svar från Staff at Holiday Inn Grand Rapids 28 apr. 2024
Hi Dianne, Thank you for your 5-star review! We're delighted you had a positive experience during your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back for another fantastic stay in the future!- The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Beth
21 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beth
Bodde här 1 natt i april 2024
Svar från Staff at Holiday Inn Grand Rapids 23 apr. 2024
Hi Beth,We appreciate your 5-star rating! Thank you for choosing our hotel, and we hope to see you again soon.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Audrey
Reste med sin partner
21 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, modern rooms, very friendly staff, a great experience all around. Close to everything, they even had a shuttle that took us to our concert venue.
Audrey
Bodde här 1 natt i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 21 apr. 2024
We're delighted to hear you had a great experience with us! Thank you for your kind words about our clean, modern rooms and friendly staff. We're thrilled you found our location convenient and enjoyed our shuttle service. We look forward to welcoming you back for another wonderful stay!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Angel
Reste i grupp, Affärsresenär
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In town for MACUL conference. Staff was fantastic, breakfast and dinner were great. Definitely get the breakfast voucher add-on.
Angel
Bodde här 2 nätter i mars 2024
Svar från The Staff at Holiday Inn Grand Rapids 21 apr. 2024
We're thrilled you enjoyed your stay during the MACUL conference. It's great to know that our staff, breakfast, and dinner met your expectations. Your positive feedback about the breakfast voucher add-on is much appreciated. Thank you for choosing us!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Penny
19 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy walk to everything
Penny
Bodde här 1 natt i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 21 apr. 2024
Sounds like you had the perfect location for your stay, Penny! Being within walking distance of everything is always a plus, allowing you to explore and enjoy your surroundings without any hassle. It's great to hear that you had such convenience during your time there.- The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
ashlynn
Reste med sin partner
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my boyfriend stayed here for a concert we were seeing at van andel and this was the second time we have stayed here and we love it! we love how nice it is to just do a short walk to the arena and downtown, easy and free parking, and the breakfast! we always pay the extra fee to do the breakfast and it is so worth it! very clean rooms too!:)
ashlynn
Bodde här 1 natt i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 17 apr. 2024
We're thrilled you enjoyed your stay and found our location convenient for your concert visit. It's great to know that our parking and breakfast options added value to your experience. We appreciate your feedback on our clean rooms and look forward to welcoming you back for your third visit!-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Rachel
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a clean and comfortable hotel. I would recommend to others.
Rachel
Bodde här 1 natt i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 17 apr. 2024
We're glad to hear that you found our hotel clean and comfortable! Thank you for recommending us to others. We appreciate your feedback and hope to welcome you back for another pleasant stay.-The Staff at Holiday Inn Grand Rapids Downtown
10/10 Fantastiskt
Jenna
Reste med sin partner
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
20 out of 10 stars! Great stay!
Jenna
Bodde här 1 natt i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 15 apr. 2024
Thank you for your 5-star rating! We're thrilled you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back soon!-The Staff at Holiday Inn Grand Rapids
8/10 Bra
Mitch
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to university and downtown amenities
Mitch
Bodde här 2 nätter i april 2024
Svar från The Staff at Holiday Inn Grand Rapids 15 apr. 2024
Hi Mitch! Thank you for highlighting our convenient proximity to the university and downtown amenities.-The Staff at Holiday Inn Grand Rapids
10/10 Fantastiskt
Chandrea
Reste med familj och småbarn, Reste med familjen
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel and location was very accommodating - it was nice that we could conveniently walk across the bridge to downtown. Also, very nice to be able to walk to both museums in that area. It was a busy weekend at this hotel location, but the staff was still very helpful in a timely manner. Definitely would recommend this location to everyone.
Chandrea
Bodde här 2 nätter i april 2024
Svar från Holiday Inn Grand Rapids Downtown 8 apr. 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient. It's lovely that our staff provided helpful service despite the busy weekend. We appreciate your recommendation and hope to welcome you back soon!
10/10 Fantastiskt
Kathryn
7 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's great. All i want a hotel to be. Easy to get to for a first timer.
Kathryn
Bodde här 1 natt i april 2024
Svar från Holiday Inn Grand Rapids Downtown 7 apr. 2024
We're thrilled you found our hotel precisely what you were looking for, especially regarding accessibility for first-time guests. Your positive feedback is greatly appreciated. Thank you for choosing us!
10/10 Fantastiskt
Amy M.
Reste med sin partner
25 mars 2024
Top notch
Amy M.
Bodde här 2 nätter i mars 2024
Svar från Holiday Inn Grand Rapids Downtown 28 mars 2024
Glad to hear you found your experience top-notch, Amy! We aim to provide exceptional service and look forward to welcoming you back.The Staff at Holiday Inn - Grand Rapids Downtown
10/10 Fantastiskt
Dawn, Muskegon
19 mars 2024
Dawn
Bodde här 1 natt i mars 2024
Svar från Holiday Inn Grand Rapids Downtown 8 apr. 2024
We're thrilled to see your 5-star rating. Thank you for your support!
10/10 Fantastiskt
Ketrina, East Jordan
Reste i grupp
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
2nd time staying here. Love the shuttle service!
Ketrina
Bodde här 2 nätter i mars 2024
Svar från Michelle 18 mars 2024
Hi Ketrina! We're thrilled you enjoyed your second stay with us and found our shuttle service convenient. We look forward to welcoming you back for your third visit. Thank you for your positive feedback!
2/10 Väldigt dåligt
Micah
17 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
None
Micah
Bodde här 1 natt i mars 2024
Svar från Michelle 18 mars 2024
Thank you for your rating. We're happy you're having a positive experience here, Micah!
8/10 Bra
Joe
Reste med sin partner
14 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay was great!
Joe
Bodde här 1 natt i mars 2024
Svar från Michelle 14 mars 2024
Hi Joe, We're thrilled you had a great stay! Your positive feedback is much appreciated. We look forward to serving you again in the future.
10/10 Fantastiskt
Eva
13 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was clean and very organized.
Eva
Bodde här 3 nätter i augusti 2023
Svar från Michelle 14 mars 2024
Thank you for sharing your feedback, Eva! We're thrilled to hear that you found our hotel clean and well-organized. Our top priority is providing a comfortable and welcoming environment for our guests, and we're delighted that we met your expectations. Please let us know if you need anything else during your stay or have any further comments. We appreciate your patronage and look forward to welcoming you back in the future!
10/10 Fantastiskt
Dena
Reste i grupp, Reste med familjen
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay and the walkability to everything. The staff was very helpful and friendly. The grounds were kept up and clean along with the room. Will definitely stay again!
Dena
Bodde här 1 natt i mars 2024
Svar från Michelle 14 mars 2024
Hi Dena, thank you for sharing! We are happy that you enjoyed your stay and found our location convenient. It's great to know our staff made a positive impression and that you appreciated the cleanliness of our grounds and room. We look forward to welcoming you back in the future!
8/10 Bra
John
10 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly. The hotel was clean and well kept. Very close to Devos and several very good restaurants.
John
Bodde här 4 nätter i mars 2024
Svar från Michelle 14 mars 2024
Hi John, we are happy that you appreciated our friendly staff and clean facilities. It's great to know that our location was convenient for your needs. Thank you for your positive feedback, and we look forward to welcoming you back in the future.
10/10 Fantastiskt
Ashlee
Reste med familjen
8 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Thank you!
Ashlee
Bodde här 1 natt i mars 2024
Svar från Michelle 14 mars 2024
You're welcome! We're thrilled you enjoyed our friendly staff. Looking forward to seeing you again soon!
10/10 Fantastiskt
Carrie Van
4 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Carrie Van
Bodde här 4 nätter i februari 2024
Svar från Michelle 14 mars 2024
Your 5-star rating is so appreciated, Carrie! Please let us know if there's ever anything we can assist you with.
10/10 Fantastiskt
Chelsea
4 mars 2024
Chelsea
Bodde här 1 natt i mars 2024
Svar från Holiday Inn Grand Rapids Downtown 28 mars 2024
We're thrilled to learn about your 5-star experience, Chelsea! Your satisfaction is paramount to us, and we eagerly anticipate your return.The Staff at Holiday Inn - Grand Rapids Downtown
10/10 Fantastiskt
Kathleen
26 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kathleen
Bodde här 1 natt i februari 2024
Svar från Michelle 14 mars 2024
Your 5-star rating is so appreciated, Kathleen! Please let us know if there's ever anything we can assist you with.
10/10 Fantastiskt
Mathew
26 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mathew
Bodde här 1 natt i februari 2024
Svar från Michelle 14 mars 2024
Thank you for your 5-star rating, Mathew. We're here to serve our community and appreciate your recognition.
10/10 Fantastiskt
Andrea
18 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Andrea
Bodde här 2 nätter i februari 2024
Svar från Heather 21 feb. 2024
Thank you for your review, Andrea. We're happy that you're enjoying your time here and appreciate your 5-star rating!
10/10 Fantastiskt
pamela
Reste med familjen
18 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean comfortable and great breakfast
pamela
Bodde här 1 natt i februari 2024
Svar från Heather 21 feb. 2024
Thank you for your review! We are so happy you have had a positive experience at Grand Rapids Downtown! We hope you continue to enjoy our community and everything it offers.
4/10 Dåligt
Kendra
8 feb. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Kendra
Bodde här 2 nätter i februari 2024
Svar från Heather 19 feb. 2024
Kendra, we'd love to hear more about your experience. Please feel free to contact us when you have a moment and thank you for your feedback.
10/10 Fantastiskt
Allison, GRAND LEDGE
Reste i grupp
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my second time staying here for a girls' night out. The location is great with convenient parking. The onsite breakfast works out fabulously. We learned during this trip of the shuttle service offered and we jumped at the chance to use it. Kyle was very friendly and helpful in getting us around town. Will certainly stay here again!
Allison
Bodde här 1 natt i februari 2024
Svar från Heather 19 feb. 2024
What an excellent review to read! It's fantastic that you enjoyed the onsite breakfast and took advantage of the shuttle service. We're glad Kyle provided friendly and helpful service during your stay. We look forward to welcoming you back for another enjoyable stay in the future! Please don't hesitate to reach out if you need anything during your next visit. Thank you for choosing to stay with us again!
8/10 Bra
Diana
Reste med familj och småbarn
3 feb. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The front desk staff was wonderful, however, the restaurant staff was quite possibly the worst I have ever encountered. The bartender/server was absolutely rude--not only to us, but to all customers. Several people left complaining. It took 30 minutes to even be greeted at our table and 53 minutes to get waters. We wont be back.
Diana
Bodde här 1 natt i februari 2024
Svar från Heather 19 feb. 2024
Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had with our restaurant staff. It's disheartening to hear about the lack of courtesy and efficiency you encountered during your visit. Please rest assured that we take your feedback seriously and will address this issue with our restaurant team to ensure that such incidents do not recur in the future. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in our establishment. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for bringing this matter to our attention.
10/10 Fantastiskt
william
28 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay as always, ill continue to stay here.
william
Bodde här 1 natt i januari 2024
Svar från Heather 19 feb. 2024
Thank you for your review, William. We're happy that you're enjoying your time here and appreciate your 5-star rating!
8/10 Bra
Verifierad resenär
Reste med familjen
28 jan. 2024
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från Michelle 14 mars 2024
We appreciate you rating us. We're glad you had a great experience, and we look forward to continuing to exceed your expectations!
10/10 Fantastiskt
caleb
Reste i grupp
23 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
It has a parking lot
caleb
Bodde här 1 natt i januari 2024
Svar från Heather 19 feb. 2024
Thank you for sharing that information, Caleb! Having a parking lot can certainly add convenience and ease to your experience. We're here to ensure you have a comfortable and enjoyable stay!
10/10 Fantastiskt
Kathryn, Midland
Reste med sin partner
22 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just very nice. Great hot tub, splurged for slightly larger room and it felt large! Great breakfast and bar food, so easy to walk across bridge to downtown. Will stay again.
Kathryn
Bodde här 2 nätter i januari 2024
Svar från Heather 19 feb. 2024
Thank you for the 5-star review, Kathryn! We are so happy to hear that you have had a positive experience.
10/10 Fantastiskt
Donald
Reste med familjen
21 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Donald
Bodde här 2 nätter i januari 2024
Svar från Michelle 14 mars 2024
Hi Donald, thank you so much for your review! We love seeing ratings like yours and appreciate you taking the time to leave us this feedback.
8/10 Bra
Valerie
Reste med familjen
21 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Family trip goes down hill…
So the beds are soft if you’re just setting on them and comfortable. But sleeping on them after a while it was like a brick. Our room was cold so we attempted to raise the temp and the heater just blew cold air into the room. We then attempted to call down the front desk and the phone was broken… So yeah we slept in shifts to make sure that were going to be safe. For there were some questionable drunk men just walking the halls and falling down in the hallway… When you go to breakfast plan on waiting a bit for getting a seat and your breakfast. Matter fact don’t even waist your time getting the breakfast.. Go down the street to the Big Boy and get breakfast. Cheaper and you get a good portion of food. We got a cereal bowl sized pancake and 2 rubbery pieces of bacon for 14 dollars. The pictures of our city view… LOL so yeah the Rodeo was great the hotel stay was not worth the 350.00 we spent…. Room and breakfast…..
Valerie
Bodde här 1 natt i januari 2024
Svar från Michelle 14 mars 2024
Hi, Valerie! We're disappointed about your experience during your stay. It sounds like several issues impacted your comfort and safety. We apologize for the discomfort you encountered with the beds, the malfunctioning heater, the broken phone, and the disruptive individuals in the hotel. Additionally, we regret that your experience at breakfast did not meet your expectations regarding quality and value. Your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to reach out.
10/10 Fantastiskt
Zach
21 jan. 2024
Zach
Bodde här 1 natt i januari 2024
Svar från Heather 19 feb. 2024
We appreciate you rating us, Zach. We're happy you're having a positive experience at Grand Rapids Downtown!
10/10 Fantastiskt
Nora
21 jan. 2024
Nora
Bodde här 1 natt i januari 2024
Svar från Heather 19 feb. 2024
Thank you for your feedback, Nora. We're happy you're having a positive experience at Grand Rapids Downtown!
10/10 Fantastiskt
Rachel
Reste i grupp
20 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rachel
Bodde här 1 natt i januari 2024
Svar från Heather 19 feb. 2024
We appreciate you rating us, Rachel. We're glad you had a great experience, and we look forward to continuing to exceed your expectations!
8/10 Bra
Matt
Affärsresenär, Reste med familjen
15 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Matt
Bodde här 2 nätter i januari 2024
Svar från Michelle 14 mars 2024
We appreciate you rating us, Matt. We're glad you had a great experience, and we look forward to continuing to exceed your expectations!
10/10 Fantastiskt
Tammy
14 jan. 2024
Tammy
Bodde här 1 natt i januari 2024
Svar från Michelle 14 mars 2024
Your 5 stars mean so much to our team, Tammy! We appreciate this and look forward to keeping up the great work.
10/10 Fantastiskt
Patricia
8 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Patricia
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Kentaro
7 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kentaro
Bodde här 1 natt i januari 2024
8/10 Bra
Emily
Reste med familjen
3 jan. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Emily
Bodde här 1 natt i december 2023
8/10 Bra
Bryanna
Reste i grupp
1 jan. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a nice stay and was walkable to the downtown night life.
Bryanna
Bodde här 1 natt i december 2023
8/10 Bra
Michele
Reste i grupp
1 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Michele
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Melody
31 dec. 2023
Melody
Bodde här 1 natt i december 2023
8/10 Bra
Conrad
31 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Conrad
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Brian
Reste med familj och småbarn, Reste med familjen
25 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like that the hotel is blocks from downtown. It is easy to access and has a great staff.
The food at the restaurant is very good also.