Familjehotell i Grandview Plaza

“Only stay at this property as a last resort. One or two staff members attempted to be helpful and most were friendly, but they are set up to fail given the horrible conditions of the rooms. Hot, hunid. AC that can't drop the temp below 74. Shirts come out of the closet damp. 3 nights stayed and never received housekeeping, other than the day I specifically asked the desk clerk to have them come replace the towels on the floor used to mop up the water due to the shower door gaps. Just terrible....

“Very clean rooms. Andy at the front desk was wonderful. The pool was fun and the gym was great. Breakfast was delicious. Would definitely stay here again”

“Room not clean. Mold in shower. Breakfast tots were cold though the rest was OK. Was argumentative at checkout.”

“Unfortunately, my experience at this hotel was not very positive. The room needed a much deeper cleaning or any cleaning at that matter. There were bugs on the window, in the bed, under the bed, and in the bathtub, dust throughout the room, and the carpet appeared as if it had not been vacuumed in a while. I also noticed what looked like small insects in the room. There was an issue with the door lock when I arrived, my husband and i notice that the door would not remain close or lock when we...

“It was okay lobby and building overall was not in great shape, but the room was clean and nice and as pictured”

“The first room they put us in, the air conditioner just DID NOT work! So, they were helpful in moving us to another room. The air conditioner in this room worked somewhat, it blew cool air, but it just didn't remove the humidity, so we had cool but very damp air. Made it hard to sleep, the sheets stuck to us. The staff was helpful and friendly. The breakfast was good. The bed was comfortable and the whole room was spacious and clean.”

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