“It was a real treat to stay at the Balsam Inn! The Inn is off the beaten path like I wanted and very very quite. Jenny is a warm welcoming host. She even upgraded my room just because it was available. The room itself was beautiful! It felt like I was a guest in someones Adirondack mountain home. Antique furniture, pines cones, snowshoes, layered bedding...like in an LLBean catalog. The bed was super comfy. I had a large screen TV and mini fridge in the room. Although there is a...
“Overall, we enjoyed our stay. But the outdoors needs work. Positive: -Easy Check-in, they even let us arrive an hour early. -Inside was clean, inviting and stocked with towels.-Kitchen was stocked with everything we needed except sharp knives, but I picked up a sharpener and left it for the next guests. -The indoor space was as described. -The outside front porch was cleanNegative: -The "Steps" to the dock are a huge accident waiting to happen. The rocks are loose and there are no longer steps...
“The house was clean and kitchen well stocked. The area down by the lake was great. We went swimming, kayaking and paddle boarding right off the dock. ”
“Cons:When we first walked in to the rental the first thing we smelled was the stench of cigarette smoke!!! We bought fragrance spray but didn't work. There were two in window air conditioners that were not sealed. Because of that the rental was infested with mosquitos and other little flying bugs that were attracted to the inside lights and us! We were consistently killing them. Also the ones we we weren't able to kill just died and were laying on the counters, floor and counter tops (bathroom...
“Good communication by email. Arrived at 6pm, and key was on the door of the office, but info on how to contact staff was in the room, if needed. Nice location. It is an older motel that could use some updating.”
“Stay AWAY !!!! This is a misleading website and the property is NOT worth the money. The rooms have an odor/smell, the property is old and needs attention and the fact that I had to pay a deposit the amount of one night is outrageous. When I pulled in I sensed there was an issue not a car or person on the property except the desk manager.
The hotel is on the outskirts of Saratoga Springs but that is not the issue it is misrepresented by the website and the photographs of the property. Property...
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