Hotell nära Great Smoky Mountains Expo Center

“Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) ”

“DO NOT STAY HERE!!! They charge a pet fee EVERYDAY, the air conditioning makes clicking noises and the toilet runs all night. Also pretty sure there’s some kind of allergens in the bedding. Staff was incompetent and unhelpful and hidden charges everywhere. Will not be staying here again. ”

“Terrible dirty room broken furniture smelled like smoke and holes in walls. ”

“Good ”

“Booked a hotel room for two nights. Was left standing there on the phone for an hour and a half with my kids in the lobby with me because the hotel apparently didn’t have my reservation in the computer. When I had multiple confirmation emails and called Expedia and they said that my reservation was there on their end. Ended up being moved to another hotel that didn’t have a pool, so my kids were all bummed out. That’s the reason we booked this one in the first place. The poor front desk guy was...

“We had to buy our own bath towels and washcloths had no phone had no ice. The comforters had spots all over them stains. It was the worst motel I have ever stayed in in my life. Will never stay there again. I even asked the owner for clean towels never got them.”

“The knob on the microwave was broken. The water on the bathroom wouldn't turn off all the way. The door wouldn't shut all the way. And the " Free" breakfast was a joke there was a waffle maker but no mix or much of anything. It was a very sad experience ”

“Bra beläget hotell som har lite bättre standard och frukost än genomsnittet för denna typ av hotell”

“Ja”

“The breakfast was mediocre at best. The room was missing a light bulb; which we were able to obtain from the desk. The room itself just felt like it was a downgrade from a normal hotel room”

“I have stayed at the Jefferson Inn numerous times over the past five years. I have always found it to be a very good value. They provide all of the basics. Bed, tv, bathroom, etc., meet my needs very well. On one visit, I left my driver's license at the motel, and they mailed it to me. I will stay there again. Parking is very convenient. There are places nearby to eat and get gas.”

“The ad said that breakfast was included. My confirmation email said it was "light" breakfast. I was ok that this cost $25 more than other places with no breakfast. However, I was lured in by the breakfast and bait and switched with this supposed light one. The juice machine was broke, and the only food available was oatmeal packets. I've had places that had light breakfast but this was completely misleading and I won't ever go there again.”

“They take $100 out of your bank account and hold it until after you check out. We stay in a lot of hotels, and haven’t had this issue with other hotels. ”

“We only saved for one night. It was very enjoyable. The woman who checked us in unfortunately was still there in the morning. They seem like they’re seriously understaffed, but she couldn’t have been kinder rooms were cleaning. Shower was great. Breakfast was decent for what it was price point was right on. ”

“The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

“A typical standard Holliday inn express. nice breakfast.”