Dear Robert, We appreciate the kind feedback you shared with the travelers' community of Expedia! It would be definitely a pleasure to welcome you back at our property anytime! Best regards, Katerina Toulkeridi Guest Relations Officer Eden Roc Resort

Dear Robert, Thank you for choosing to be a guest of Eden Roc Resort. We appreciate you taking the time to share your feedback of your time with us. I'm pleased to read you enjoyed our beautiful all-inclusive hotel! It would be our pleasure to host you again. Warmest regards, Katerina Toulkeridi Guest Relations Officer Eden Roc Resort

‘Kalimera’ from Sunny Rhodes! We dearly thank you for choosing to spend your holiday at Eden Roc Resort Hotel. It was a pleasure reading your comments and sharing them with my team. We are grateful and truly delighted that your overall experience was an enjoyable one. Looking forward to welcoming you and your lovely family soon for another ‘best vacation’. With my warmest regards, Mary Kokkinou Guest Relations Officer Eden Roc Resort

Dear Stefan, Thank you for taking time to share your recent experience with us online. We are thrilled to read that you enjoyed all aspects of our hospitality. We are looking forward to welcoming you in our hotel soon again. Sincerely, George Karakonstantis Hotel Manager Eden Roc Resort

Dear valued guest, Thank you for taking time to rate us online. We are thrilled to hear that you enjoyed all aspects of our hospitality. We are looking forward to welcoming you at Eden Roc Resort in the nea future again. Sincerely George Karakonstantis Hotel Manager Eden Roc Resort

Dear Mrs. Helen, Thank you for taking time to rate us online. We are glad to read that you enjoyed all aspects of our hospitality. We are looking forward to welcoming you in our hotel soon again. Sincerely George Karakonstantis Hotel Manager Eden Roc Resort

Dear Niklas, Thank you for rating us with perfect score. We are glad you to see that you enjoyed all aspects of our hospitality. We are looking forward to welcoming you in our hotel soon again. Kind regards, George Karakonstantis Hotel Manager Eden Roc Resort

Dear Mrs. Nina, We would like to thank you for staying at the Eden Roc Resort . We are happy to hear that you enjoyed your stay. We look forward to welcoming you back at our resort in the future. Sincerely, George Karakonstantis Hotel Manager Eden Roc Resort

Dear Mrs. Joanna, Thank you for sharing such an enthusiastic review regarding your recent stay with us. We are pleased to see that you enjoyed all aspects of our hospitality. We are looking forward to welcoming you in our hotel soon again. Sincerely George Karakonstantis Hotel Manager Eden Roc Resort

Dear Guest, We would like to thank you for choosing Eden Roc Resort for your stay. We are proud that you enjoyed our hard working Staff and our excellent food options. We would love to welcome you back in Eden Roc Resort in the future. Best regards

Dear Guest, We are very happy you chose Eden Roc Resort for your stay in Rhodes. Our team is happy to note that you enjoyed your stay with us. We would love to have the chance to welcome you back in Eden Roc Resort for another stay. Kind regards

Dear valuable Guest , Thank you very much for your beatiful review. We are very pleased to know that you had a unique experience and you found every aspect of the hotel offerings to your satisfaction including our culinary options ,the quality , variety and of our menus and of course the service and the Hotel Personnel .We are delighted also that the efforts of our staff, have left an incredible impression on you(Nikos) .. We Certainly looking forward to continue to exceed your expectations and very much wish for your return. With warm regards and best wishes Stavros Papadimakopoulos Hotel Manager

Dear Ulf , Thank you for spending your precious time to share your recent experience with us. It is very pleased to read your positive insight regarding our resort and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. In the meantime it so rewarding for us to listen to your observations as we are working constantly on improving our services. Once again thank you for sharing your experience and for your constructive feedback , and we are looking forward to welcome you back on your next visit to Rhodes. Kind Regards Stavros Papadimakopoulos Hotel Manager

Dear Asa ,Thank you so much for taking the time to complete a review following your recent holidays at the Eden Roc Hotel . We are delighted you enjoyed the experience and feel very privileged you chose to stay with us. Thank you for commenting positively of our staff’s courteous service attitude. We will take your suggestions into consideration as we move forward.We look forward to welcoming you for a return stay very soon. Best regards, Stavros Papadimakopoulos Hotel Manager

Dear Ulf , Many thanks for your patronage at the Eden Roc Resort Hotel and for taking your precious time to post your feedback on Hotel com. Your comments are valuable to us and will only help us to get better. In our continuous efforts to enhance our product and our guests’ experience we regret the inconvenience we may have caused you regarding the beverage service, the ala carte bookings, and the broken sofa. All the points that you have mentioned have been taken under serious consideration and will be addressed immediately. I can assure you that the necessary corrective action has been taken to ensure the little lapses will not happen again. Kind Regards Stavros Papadimakopoulos

Dear Maria ,Thank you very much for your fantastic review. We are very pleased to know that you had a unique experience and you found every aspect of the hotel offerings to your satisfaction . We look forward to continue to exceed your expectations and very much wish for your return. With warm regards and best wishes Stavros Papadimakopoulos Hotel Manager

Dear Pooneh , Thank you very much for selecting Eden Roc Beach Hotel for your holidays . We are so grateful for your feedback.We look forward to continue to exceed your expectations and very much wish for your return. With warm regards and best wishes Stavros Papadimakopoulos Hotel Manager

Dear Theresia Thank you for your recent visit at the Eden Roc Beach Resort. We are glad to note you enjoyed your overall stay on property. We do hope you will return and join us again soon. Best regards. S.Papadimakopoulos Hotel Manager

Dear Classe --- , Thank you for choosing the Eden Roc Resort for your holidays. We are happy your impression was a most positive one. We find it rather rewarding that you rated us so positively as we constantly strive to achieve the highest level of guest’s satisfactions to their expectations. Sincerely. George V. - General Manager Eden Roc Resort Hotel

Dear Guest --- Thank you for choosing the Eden Roc Resort for your holidays. I would like to introduce myself - My name is George Vassilopoulos and I am the Hotel Manager. We are happy your first impression was a most positive one. We are always available so as to assist you with all information needed that will result in providing you with the "best holiday ever" here in Rhodes Greece. Sincerely. George V. - General Manager - Eden Roc Resort Hotel

Dear Elin, Thank you for choosing the Eden Roc Resort for your holidays. We are happy your impression was a most positive one. We find it rather rewarding that you rated us so positively as we constantly strive to achieve the highest level of guest’s satisfactions to their expectations. --- Sincerely. George V. - General Manager Eden Roc Resort Hotel

Dear Emma Thank you for choosing the Eden Roc Resort for your holidays. We are happy your impression was a most positive one. We find it rather rewarding that you rated us so positively as we constantly strive to achieve the highest level of guest’s satisfactions to their expectations. Sincerely. George V. - General Manager Eden Roc Resort Hotel

Dear Karl --- Thank you for choosing the Eden Roc Resort for your holidays. We are happy your impression was a most positive one. We find it rather rewarding that you rated us so positively as we constantly strive to achieve the highest level of guest’s satisfactions to their expectations. --- Sincerely George Vassilopoulos General Manager Eden Roc Resort Hotel

Dear Mr. Gunar. I am delighted to know that your stay with us was rather successful and enjoyable and that our staff contributed their outmost to your overall experience in the best of ways and that you felt the true meaning of Greek Hospitality throughout your stay. Going All Inclusive with us ia a huge plus and a great value for money. Apart from the main restaurant we have six A la carte Restaurants for Dinner with outstanding variety. You may have Dinner once a week at the "Mediterranean" and more than once in the other restaurants which are ... "The Grill" next to the Mediterranean (indoors with burgers and steaks) and by the beach the "Italian", the "Meze" (Greek Tapas) the “Teppanyaki” and the “Asian”. All are included in your All Inclusive. You may book the Mediterranean once per week and at all the others as many times as you like that is depending upon availability of course which is hardly a problem as they are so many and you will definitely find available space at one of them daily. See you soon for a great holiday Sincerely George Vassilopoulos General Manager Eden Roc Resort Hotel

Dear Guest We truly appreciate your feedback as it is comments from our valued guests that enable us to improve our services and facilities. I personally regret that we couldn't meet your personal expectations at a hundred percent during your stay, however our intention is not only to satisfy all our guests’ expectations but we would like to exceed them. We have six A la carte Restaurants for Dinner plus the main Restaurant's Buffet with outstanding variety. You may have Dinner once a week at the "Mediterranean" and more than once in the other restaurants which are ... "The Grill" next to the Mediterranean (indoors with burgers and steaks) and by the beach the "Italian", the "Meze" (Greek Tapas) the “Teppanyaki” and the “Asian”. This is why I feel puzzled on how you have rated the food as sub standard when you had all these choices. Sincerely George Vassilopoulos General Manager Eden Roc Resort Hotel

Dear lisa I am delighted to know that your stay with us is rather successful and enjoyable and that our staff contributed their outmost to your overall experience in the best of ways and that you felt the true meaning of Greek Hospitality throughout your stay. Reviews like these make us work harder and harder day by day in order to ensure our absolute guests' satisfaction. Every single comment is constructive feedback. We sincerely value and appreciate your feedback towards our team members and services provided as it is comments from our valued guests that enable us to improve our services and facilities. Please rest assured that I will personally see the situation with the Man on the Towels. All my colleagues join me in wishing you the best and we await for your next stay in our hotel. With our warmest regards from the island of the Sun -Rhodes-. Sincerely. George V. - General Manager Eden Roc Resort Hotel