6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Se tillgänglighet

Recensioner av Mitsis Royal Mare

5 out of 5
Mitsis Royal Mare
Limenas Hersonissou, Hersonissos, Crete

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 68 av 148 recensioner" "
8 - Bra i betyg. 56 av 148 recensioner" "
6 - Okej i betyg. 18 av 148 recensioner" "
4 - Dåligt i betyg. 5 av 148 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 148 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i juli 2022

10/10 Fantastiskt

Paula Susanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vi är mycket nöjda med vår vistelse här. Jag måste säga att all personal var mycket tillmötesgående, gav utmärkt service och alltid med ett glatt leende oavsett om de hade mycket att göra. Jag rekommenderar detta boende mycket högt.
Bodde här 6 nätter i juli 2022

8/10 Bra

Paula Susanna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
En av restaurangerna var stängd under säsongen vilket var mycket tråkigt då det var svårt att få bord på de två andra (förutom buffén).
Bodde här 5 nätter i juli 2022

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Bodde här 6 nätter i mars 2024
Svar från RMA 16 apr. 2024
Dear Guest,We would like to thank you for taking time to upload your feedback concerning your stay in our resort. You may rest assured that we always take into serious account all our guests' reviews and we procced to corrective measures where necessary.It would be our great pleasure to welcome you again soon to our resort.Best regards,The Management Team

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2/3 of staff very unfriendly. Aircon didn’t work. Luckily didn’t need it. Power outage 8am-3pm. Felt unwelcome. Better and more modern all-inclusive options in the same price range around the same area available eg. Senseana
Bodde här 2 nätter i oktober 2023
Svar från Guest Relations 23 okt. 2023
Dear guest,Thank you for sharing your feedback with us. We are sorry to hear that your holiday experience did not meet your expectations. Rest assured your comment will be taken under serious consideration as we are always working hard to develop and improve our services. Sincerely, Guest Relations team

8/10 Bra

Maria Antoinette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Top hotel super vriendelijk personeel , geweldige thalasso en Spa . Mede dankzij Hilde toch n top vakantie gehad . Waarvoor nogmaals dank .
Bodde här 7 nätter i oktober 2023
Svar från RM 24 okt. 2023
Dear guest,Thank you for your warm review!!It is these reviews that give us great strength to continue the hard work ad keep providing high level of services to all our guests.It would be our great pleasure to welcome you again in the near future.Kind regards,The management team

8/10 Bra

Matthäus Martin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel ist super. Nettes Personal, hervorragendes Essen und saubere Einrichtung. Nur zwei Kleinigkeiten die nicht so gut waren. 1. Die Massagen im Spa waren für den Preis nicht sonderlich gut. 2. In der Anlage liefen viele Katzen rum. Für jemanden wie mich, der eine Katzenhaarallergie hat, nicht sonderlich angenehm. Außerdem schien eine der Katzen im Essbereich krank zu sein und dementsprechend gab es einige unschöne Hinerlassenschaften von ihr.
Bodde här 6 nätter i september 2023
Svar från Guest Relations Team 2 okt. 2023
Dear Martin, thank you very much for taking the time to write the review. Nothing makes us happier than the great holiday experience of our guestsWe always appreciate candid comments from our guests as they help us to improve our services. We wish to have the pleasure of welcoming you back to our hotel in the near future.

10/10 Fantastiskt

Shai

Gillade: Renlighet
Svar från Guest Relations Team 2 okt. 2023
Dear Shai, thank you very much for your feedback. We really hope you enjoyed your stay with us and we look forward to welcoming you again in Royal Mare.

8/10 Bra

Anna-Lena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i september 2023
Svar från Guest Relations Team 2 okt. 2023
Dear Anna-Lena, thank you very much for your feedback. We really hope you enjoyed your stay with us and we look forward to welcoming you again in Royal Mare.

10/10 Fantastiskt

Neil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2 week stay in September 2023 - excellent
We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Bodde här 15 nätter i september 2023
Svar från RM 28 sep. 2023
Dear guest,We truly thank you for your wonderful review!!!Our main goal is to provide high level of services and create unique holiday experience for all our guests.Rest assured we try hard to achieve this.It would be our great pleasure to welcome you again in the near future.Best regards,The management team

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding hotel. Service was really good and the grounds were immaculate.
Bodde här 7 nätter i augusti 2023
Svar från RM 8 sep. 2023
Dear guests,Many thanks for your warm review.We are more than happy to receive such reviews and find out that we have managed to fulfill your expectations.It would be our great pleasure to welcome you again in our resort.Best regards,The management team

6/10 Okej

Marc

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
-
Bodde här 9 nätter i augusti 2023
Svar från RM 8 sep. 2023
Dear guest,Thank you for taking time to share your feedback concerning your stay in our resort. It would be really helpful if we could have a more detailed comment, so as to help us to comprehend any issue raised and proceed with corrective measures where necessary.It would be our pleasure to welcome again to our resort in the near future.Kind regards,The management team

6/10 Okej

Olamide

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This hotel was NOT 5 stars, more like 3.5. Worn carpets, tiny rooms, stained carpets etc, the hotel is in desperate need of renovation. The food was also terrible. No variety or taste. For the price being paid, I expected a lot more. The staff was lovely and really helpfully. The hotel itself was pretty, but it needs a serious makeover and new chefs.
Bodde här 10 nätter i augusti 2023
Svar från RM 29 aug. 2023
Dear guest,We regret to know that we did not manage to reach your expectations. Rest assured that we always take into serious account all guests' comments and procced to corrective actions where necessary. We truly thank you for your appreciation towards our staff, they all work really hard to provide high level of services. The comment regarding the food really surprised us, as it is considered one of our hotel's strongest asset that our guests always compliment us on. Our primary concern is to ameliorate our services and create unique holiday experience for all our guests.Kind regards,The management team

10/10 Fantastiskt

Philippe Victor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel de standing ! Hébergement de qualité !
Bodde här 14 nätter i augusti 2023
Svar från RM 22 aug. 2023
Dear guest,Thank you so much for your warm review!Such beautiful comments give us strength to continue the hard work. It would be our great pleasure to welcome you again in the near future.Best regards,The management team

8/10 Bra

Tobias

Gillade: Renlighet och personal och service
Es war ein schöner Urlaub auf Kreta. Leider sind die Pools und auch die Zimmer nicht auf dem aktuellen Stand.
Bodde här 6 nätter i augusti 2023
Svar från RM 22 aug. 2023
Dear guest,Thank you for your kind review. Our guests' comments are of utmost importance and we always take them into serious account, so as to ameliorate the level of our services. It would be our pleasure to welcome you again in the near future.Kind regards,The management team

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Bodde här 9 nätter i juli 2023
Svar från RM 14 aug. 2023
Dear guest,Thank you for taking time to send us your feedback from your stay in our resort. Your comments are of utmost importance and we always take them into serious account. It would be our great pleasure to accommodate you again in the near future.Best regards,The management team

10/10 Fantastiskt

Klaudia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hôtel, personnal very nice. Great food, fresh and varied.
Bodde här 6 nätter i juli 2023
Svar från RM 31 juli 2023
Thank you for your warm review!!It gives us strength to continue the had work.It would be our great pleasure to welcome you to our resort again in the near future.Best regards,The management team

8/10 Bra

Marie Pierre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juli 2023
Svar från RM 31 juli 2023
Thank you for taking time to share your feedback of your stay with us. It always helps us evaluate and ameliorate the level of our services. It would be our pleasure to welcome to our resort once more in the near future.Best regards,The management team

10/10 Fantastiskt

Rachel Marie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a very pleasant stay at this resort, highly recommend!
Bodde här 8 nätter i juni 2023
Svar från RM 4 juli 2023
Dear Guest,Thank you for your warm review regarding your stay in our resort. These kind of reviews give us great strength to continue our efforts. It would be our great pleasure to welcome you again in the near future.Kind regards,The management team

8/10 Bra

lindsey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i juni 2023
Svar från RM 30 juni 2023
Dear Guest,Thank you for taking time to upload your feedback concerning your stay in our resort. We take into serious consideration all our guests' feedback, which helps us evaluate the level of our services.We truly wish to welcome you again in the near future.Best regards,The management team

8/10 Bra

Eugene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service , although they were trying to give me downgraded room. In the end all good.
Bodde här 7 nätter i juni 2023
Svar från RM 28 juni 2023
Dear Guest,We are happy to know that we managed to fulfil your expectations. You may rest assured that we always take into serious account our guests' comments and we procced in corrective actions where necessary.It would be our great pleasure to welcome you again to our resort in the near future.Best regards,The management team

8/10 Bra

Reto

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juni 2023
Svar från Guest Relations Team 25 juni 2023
Thank you for choosing us! We will be happy to welcoming you again to our resort ;)

8/10 Bra

Andrzej Zbigniew

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Positives: Beautiful grounds and gardens, very clean, specious rooms, great food, nice speciality restaurants, friendly stuff, nothing was too much trouble Negatives: - letting people reserving their sun beds with towels early in the morning so others can’t find any free. Some people wouldn’t turn in for hours! This shouldn’t be allowed… - no electric sockets by bed - beach a bit stoney, not even, not good for kids - outside the hotel is pretty shabby - nearest town Hersonissos quite tacky - excursions sold by the hotel overpriced for what it was
Bodde här 7 nätter i juni 2023
Svar från RM 23 juni 2023
Dear Guest,We really thank you for taking time to upload your feedback concerning your stay in our resort.We always take into serious account our guests' comments and we proceed in corrective actions where necessary. We wish to welcome you again to our resort in the near future. Kind regards, The management team

10/10 Fantastiskt

Celia

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nous avons passé un excellent séjour au royal mare
Bodde här 10 nätter i juni 2023
Svar från RM 16 juni 2023
Dear Guest,Thank you for your wonderful review!We are really pleased to know that we managed to meet your expectations. Our main goal is to satisfy all our guests' requirements and we try our utmost to achieve this. It would be our pleasure to welcome you again to our resort in the near future.Best regards,The management team

6/10 Okej

Charlotte

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Overpromised. Not 5*
Bodde här 7 nätter i maj 2023
Svar från RM 5 juni 2023
Dear Guest,Thank you for taking time to upload your experience concerning your stay in our hotel. Your comments are of utmost importance, so as to ameliorate the level of our services. Rest assured that our main goal is always to fully satisfy our guests and we try hard to achieve this.It would be our pleasure to welcome again in the near future.Best regards,The management team.

6/10 Okej

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2023
Svar från RM 29 maj 2023
Dear Guest,Thank you for taking time to share your feedback regarding your stay in our hotel.We take into serious consideration all our guests' feedback, as it helps us evaluate the quality of our services and take corrective measures where necessary. You may rest assured that our main goal is always to offer unique holiday experiences and the well renowned Greek hospitality.Kind regards,The management Team

10/10 Fantastiskt

sabine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
it really is a five star resort. it was quiet and had a very mature adult feel. the staff is outstanding. they are very professional. they will empower everything possible for the guests. i will recomend this resort to all i know. Thank yoy Mitsis Royal Mare
Bodde här 10 nätter i april 2023
Svar från RM 11 maj 2023
Dear Guest,Thank you for your wonderful review!We are really pleased to know that we managed to meet your expectations. Our main goal is to satisfy all our guests' requirements and we try our utmost to achieve this. It would be our pleasure to welcome you again to our resort in the near future.Best regards,The management team

8/10 Bra

Gaëlle Vanessa

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Das Personal war super professionell und sehr freundlich.
Bodde här 5 nätter i april 2023
Svar från RM 2 maj 2023
Dear guest,We wish to thank you for taking time to upload your warm comments and reassure you that your thanksgivings will be transferred to our staff. We will be pleased to host you again soon in our hotel.Best regards,The management team

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Crete holiday
Cretan style buildings over vast area to beach Faultless holiday
Bodde här 7 nätter i april 2023
Svar från RM 2 maj 2023
Dear Guest,Thank you for your kind comments. We are really pleased to read that we managed to fulfil your expectations. Your comments give us strength to continue our efforts in providing high level of services to all our guests.Best regards,The management team

10/10 Fantastiskt

Joanne

Bodde här 1 natt i april 2023
Svar från Guest Relations Team 18 apr. 2023
Thank you , dear Joanne :)

8/10 Bra

Axel

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel has a beautiful complex in which it is embedded. I lived in the hotel in a suite with its own pool. Unfortunately, the weather was too cool at this time to be able to use other things. It is a shame that the advertisements do not mention that there are no pools But there is an indoor pool that is also a bit cool, the food was unfortunately not varied, but reasonably well appropriate for this price-performance ratio. We are pleased to be able to give a very good rating for this hotel and above all wish the super service team, who was extremely friendly, all the best and thank you. Dieses Hotel hat eine schöne Anlage ,in die es eingebettet ist. Wir habe im Hotel,in einer Suite/Villa mit eigenem Pool gewohnt. Leider war das Wetter zu dieser Zeit zu kühl, um andere Dinge nutzen zu können. Schade, dass in der Werbung nicht erwähnt wird, dass es keine Pools gibt,die beheitzt sind, aber es gibt ein Hallenbad, das auch etwas kühl ist, das Essen war leider nicht abwechslungsreich, aber für diesem Preis-Leistungs-Verhältnis einigermaßen angemessen. Wir freuen uns, diesem Hotel eine sehr gute Bewertung geben zu können und wünschen vor allem dem super freundlichen Serviceteam !!! Alles Gute und vielen Dank.
Bodde här 7 nätter i april 2023
Svar från Guest Relations Team 15 apr. 2023
Dear Axel! Thank you for your time that you have dedicated to write this review.We are pleased to read that you had a nice experience overall and enjoyed staying at our hotel.All your comments are taken into consideration. We hope to have another opportunity to offer you our famous hospitality and looking forward to welcoming you to our resort in the nearest future.With kind regards,

10/10 Fantastiskt

Uyen Thuy Tran

Bodde här 7 nätter i juli 2022

8/10 Bra

Frauke

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is built like a lovely village , cery nice! The staff was very friendly: at the reception, the drivers, the roommaids, especially the service at dinner - Maria- was warmheated and great to the kids 😀 unfortunately the pools were not heated. In october the nights are already fresh, so that there was no swimming possible for the kids in the pools due to the cold water. They could have even warm up one pool outside, that would have been nice. Surroundings were goid, lits of hotel complexes around, but nice and tidy. Altogether good stay @Royal Mare
Bodde här 6 nätter i oktober 2022
Svar från RM 1 nov. 2022
Dear Guest,We are happy to know that we managed to fulfil your expectations. We are taking great pride in our personnel and thank you for your appreciation. You may rest assured that we always take into serious account our guests' comments and we procced in corrective actions where necessary.It would be our great pleasure to welcome you again to our resort in the near future.Best regards,The management team

10/10 Fantastiskt

Amelie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super lieu et des personnes aux petits soins
Bodde här 7 nätter i oktober 2022
Svar från RM 31 okt. 2022
Dear Guets,Thank you for your warm review.It gives us power to continue our efforts in providing high level of services and unique holiday experiences.Best regards,The management team

8/10 Bra

Johannes

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
War gut.
Bodde här 8 nätter i oktober 2022
Svar från RM 25 okt. 2022
Dear Guest,We would like to thank you for your kind review.We are really pleased to know that we managed to meet your expectations. Our main goal is to satisfy all our guests' requirements and we try our utmost to achieve this.It would be our pleasure to welcome you again to our resort in the near future.Best regards,The management team

8/10 Bra

Mary

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We had questions at the front desk about snorkelling and car rental and shopping and she said we need to go into Heraklion. That was incorrect because All three were near by and within walking distAnce. We were speaking English and not sure she understood English very well.
Bodde här 4 nätter i oktober 2022
Svar från RM 25 okt. 2022
Dear Guest,Thank you for your feedback.We would like to apologize for any inconvenience caused.You may rest assured that we take into serious account all comments we receive and we proceed in corrective actions where necessary. Our main goal is to provide high level of services and create unique holiday experiences for all our guests.Kind regards, The management team

10/10 Fantastiskt

Thomas

Bodde här 7 nätter i september 2022

10/10 Fantastiskt

Wolfgang Armin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Obwohl es sich um eine riesige Hotel Anlage handelt, gelingt es dem Personal, eine familiäre Atmosphäre zu schaffen . Maria & Dimitri vom Restaurant sowie Aphrodite und Maurice von der Strandbar vermitteln uns täglich den Eindruck, besonders wertvolle Stammkunden zu sein. Unser Zimmer war ein bißchen in die Jahre gekommen, aber blitzsauber, so wie der Rest der liebevoll bepflanzen Anlage. Das Essen war phantastisch und wir finden keinerlei Kritikpunkte.
Bodde här 7 nätter i september 2022
Svar från RM 6 okt. 2022
Dear guest,We wish to thank you for taking time to upload your warm comments and reassure you that your thanksgivings will be transferred to our staff. It is also your reviews that motivate us to continue our efforts and ameliorate further our services.We will be pleased to host you again soon in our hotel.Best regards,The management team

10/10 Fantastiskt

Anahit

Bodde här 6 nätter i september 2022

6/10 Okej

Dagmar

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Das Zimmer war sehr schön, mit dem direktem Zugang zum Pool. Das Hotel war aber extrem laut, zum einen durch den Flugverkehr und zum anderen durch diverse Partys. Im Hotel gab es verschiedene Angebotte von AI, HP und nur Frühstück. Für Leute die HP und Frühstück gebucht hatten waren die Getränke extrem teuer. Beispiel eine Flasche Wasser 6€, eine kleine Flasche Wein 15€. In den Restaurants ringsrum lagen die Preise jeweils bei ungefähr der Hälfte. Das Esssen war aber sehr gut. Beim Service waren die Mannschaften zum Teil vüllig überfordert.
Bodde här 13 nätter i september 2022
Svar från RM 3 okt. 2022
Dear Guest,Thank you for taking time to upload your experience concerning your stay in our hotel. Your comments are of utmost importance, so as to ameliorate the level of our services. Rest assured that our main goal is always to fully satisfy our guests and we try hard to achieve this.It would be our pleasure to welcome again in the near future.Best regards,The management team.

10/10 Fantastiskt

Vincent Johann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das überaus freundliche Personal, sowie die stetige Reinigung aller Örtlichkeiten des Hotels. Fußwege, Pools, etc werden ununterbrochen sauber gehalten. Gepflegte Gärten. Diverse Abendporgramme und Angebote im Hotel. Mehrere Bars und Pools. Mehrere Restaurants innerhalb des Hotels vorhanden. Eigener Hotel-Strand.
Bodde här 8 nätter i september 2022
Svar från RM 3 okt. 2022
Dear Guest,Thank you for your kind comments. We are really pleased to read that we managed to fulfil your expectations. Your comments give us strength to continue our efforts in providing high level of services to all our guests.Best regards,The management team

10/10 Fantastiskt

Tamzin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2022

4/10 Dåligt

Fabian

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist maximal gute 3 Sterne wert. Wir haben bei der Bestätigung der Reise 14.00 als check-in Zeit erhalten. Um 14.30 wurden wir von der unfreundlichen bedienung am Schalter gebeten auf den sofas zu warten:" wir werden sobald das zimmer frei ist sie holen kommen, bitte warten Sie 10-15 Minuten auf dem Sofa." Nach 30Minuten hatten wir es satt zu warten und giengen erneut zur Rezeption. Das Zimmer war nun endlich bereit. Koffer aufs zimmer begleiten oder ein angestellter der uns den weg weist gab es nicht. Das zimmer war komplett für eine Person mit Handicap ausgerichtet. War optisch leider nicht so ansprechend wie auf den Bildern. Das Bad war ungenügend. Am Wasschbecken konnte man nur stehen, wenn die türe geschlossen war, weil sie genau vors Lavabo geöffnet wurde. Die dusche war nicht dicht. Nach jedem mal duschen war das Bad unterwasser. Ansonsten waren im Zimmer noch deko einheiten, welche aus der wand hervorkamen, wären eigentlich schön gewesen, jedoch war eins davon abgebrochen. An der Bar gab es nur Becher aus Pappe... 1. nicht sehr angenehm zum sein Cocktail daraus zutrinken und nicht wirklich Umweltfreundlich. Beim Buffet waren 1/3 der gerichte nicht angeschrieben, somit wusste man oft nicht was einen erwartet. Auf dem Hotelgelände gab es viele kleine details die man reparieren müsste. Der Pool, der auf allen Fotos gezeigt wird, ist wie fast jeder Pool auf dem Gelände, ein Privater Pool, welcher nur von den Gästen, mit umliegenden Zimmer benutz werden darf.
Bodde här 6 nätter i september 2022
Svar från RM 3 okt. 2022
Dear Guest,Your comments will be taken into consideration in our constant effort to improve our services and facilities. We regret to read that we did not manage to fulfill your expectations. It is a pity though, since our main goal is always to offer high level of services and we try our utmost to achieve this.Kind regards,The management team

10/10 Fantastiskt

MILTOS

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i september 2022

8/10 Bra

Marcel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2022

8/10 Bra

Betül Bahar

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Positiv: Es ist schön, dass die Hotel Managerin bei Problemen sich persönlich darum kümmert und lösungsorientiert ist. Das Personal ist sehr freundlich. Das Essen war sehr lecker. Negativ: Die Dusche ist nicht ganz dicht und es läuft Wasser aus. Auf den Bildern sieht die Einrichtung auch etwas anders aus. Vor Ort merkt man, dass der Stil und die Möbelstücke ihre besten Jahre hinter sich haben. Am letzten Abend hatte meine Freundin einen Unfall. Leider zu unserem erstaunen hatte das Hotel keinen Sanitätskoffer oder Sanitäter. Nicht einmal Kalt Kompressen oder Schmerzmittel. Der Notarzt kam nach langem warten auch nicht. Bei solch einem großen Hotel mit sehr vielen älteren Menschen finde ich es fahrlässig keinen Plan für Notfälle/Unfälle zu haben. Wir hatten noch Glück, das nichts schlimmeres passiert ist nach dem Sturz.
Bodde här 10 nätter i september 2022
Svar från RM 4 okt. 2022
Dear Guest,Thank you for taking time to share your comments regarding the stay in our hotel.We take into serious consideration all our guests' comments, as it helps us evaluate the quality of our services and take corrective measures where necessary.We regret to read that an unpleasant situation occurred and we apologize for any inconvenience.We may state that in our hotel all safety and hygiene protocols are implemented so as to face any kind of issue that might arise.Kind regards,Pantelis GasparisHotel Manager

4/10 Dåligt

Cinzia

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Non all'altezza dei suoi costi, pulizia approssimativa, clienti in mezza pensione costretti a pagare anche l'acqua per assenza erogatori, deludente per un mitsis
Bodde här 3 nätter i september 2022
Svar från RM 4 okt. 2022
Dear Guest,Your comments will be taken into consideration in our constant effort to improve our services and facilities. We regret to read that we did not manage to fulfill your expectations. It is a pity though, since our main goal is always to offer high level of services and we try our utmost to achieve this.Kind regards,Pantelis GasparisHotel Manager

10/10 Fantastiskt

Pierre Venceslas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
très bon hôtel, tout était parfait, personnel agréable et serviable a tout moment de la journée et de la nuit petit bémol sur le petit déjeuner ou l'ont vient vous servir le café a table le matin, il faudrait pouvoir laisser l'accès en self service. Le café le matin c'est important de l'avoir de suite :D nous avions également difficulté a trouver un transat le matin près des piscines car les gens se permettent de réserver dès le matin 9H les transat en y laissant leur serviette.
Bodde här 7 nätter i september 2022
Svar från RM 4 okt. 2022
Dear Guest,We would like to thank you for taking time to post your feedback concerning your stay in our hotel.Your feedback is of utmost importance so as to evaluate the quality of our services and take corrective measures where necessary.Additionally it fills us with strength to continue our constant efforts in providing unique holiday experiences.It would be our pleasure to welcome you again in the near future.Kind regards,Pantelis GasparisHotel Manager

8/10 Bra

Rolf

Bodde här 7 nätter i september 2022
Svar från RM 27 okt. 2022
Dear Guest,Thank you for opinion for our resort.We are really pleased to know that you had a relaxing experience with us. Your opinion really counts, so as to improve the quality of our services. It would be our pleasure to welcome you again in the near future.Kind regards,Pantelis GasparisHotel Manager

10/10 Fantastiskt

Besik

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a fantastic hotel with a friendly staff, delicious food and great facilities.
Bodde här 7 nätter i september 2022
Svar från RM 4 okt. 2022
Dear Guest,Thank you for taking time to upload your positive experience in our hotel.We are really happy to know that we managed to fulfil your expectations.Our main goal is to provide high level of services and we take great pride when we achieve this.It would be our pleasure to welcome again to our resort in the near futureBest regards,Pantelis GasparisHotel Manager