Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 349 av 481 recensioner" "
10 - Fantastiskt
349
8 - Bra i betyg. 95 av 481 recensioner" "
8 - Bra
95
6 - Okej i betyg. 22 av 481 recensioner" "
6 - Okej
22
4 - Dåligt i betyg. 10 av 481 recensioner" "
4 - Dåligt
10
2 - Väldigt dåligt i betyg. 5 av 481 recensioner" "
2 - Väldigt dåligt
5
9,6/10
Renlighet
9,4/10
Personal och service
9,2/10
Bekvämligheter
9,4/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
8/10 Bra
Verifierad resenär
Reste med familjen
4 nov. 2019
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Läget var fantastiskt och All Inclusive enanstående
Verifierad resenär
Bodde här 7 nätter i oktober 2019
10/10 Fantastiskt
Viktorija
21 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Viktorija
Bodde här 7 nätter i maj 2018
Svar från Guest Relations Manager 29 maj 2018
Dear Viktorija,
We appreciate you taking time to share this 5 star review with us. Hope your trip to Mitsis Alila was filled with great moments and superb memories.
Looking forward to welcoming you back in the future.
Greetings from our team and management
8/10 Bra
Niklas
7 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint och fräscht
Hotellet är fräscht och servicen på topp! Lokalerna som restaurangerna ligger i är alla snarlika, och blir därför snabbt ganska oinspirerande att äta på. Men maten var god! Buffén och uteserveringen där passade oss bäst ihop med strandbaren. Gymmet var trist. Men i stora drag ett fantastiskt ställe!
Niklas
Svar från Guest Relations Manager 10 maj 2018
Dear Niklas,
Thank you for sharing your recent review. It is nice to hear that overall you had an enjoyable stay in our resort. We hope you had relaxing time and will give us a chance to welcome you back in the near future.
Best regards from Mitsis Alila Resort & Spa
10/10 Fantastiskt
Sofia
7 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sofia
Svar från Guest Relations Manager 10 maj 2018
Dear Sofia,
Thank you for the great review! We hope you had a nice stay in our resort and will give us a chance to welcome you back in the near future.
Best regards from Mitsis Alila Resort & Spa
8/10 Bra
Alex, Sverige
15 apr. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härligt hotell med det mesta man behöver
Vi hade en supertrevlig vecka på detta fina hotell som ligger precis vid stranden. Spenderade mesta tiden på stranden där servicen var perfekt och med mycket trevliga aktiviteter. Kul med många olika restauranger m olika teman. Vinbaren och champagnebaren var också superbra.
Bästa var strandbaren, pizzabaren samt animationteam.
Alex
Bodde här 6 nätter i april 2018
Svar från Public Relations Manager 29 apr. 2018
Dear Alex,
Thank you for taking the time to share this useful feedback regarding your recent experience with us. We are happy to hear that our staff and facilities met your standards.
We are very sorry to read that there were aspects that caused some level of unhappiness and would like to apologize for any dissatisfaction felt. Client's comments are valuable to us as they help to maintain and improve the services provided.
It was a pleasure having you and we are looking forward to welcoming you back in the near future.
Respectfully,
Mitsis Alila Resort & Spa
10/10 Fantastiskt
Stefan
9 aug. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4 dagar av lyx!
Vi avslutade vår Rhodos resa här med 4 dagar av lyx!
Vi hade ett familjerum med privat pool, kan varmt rekommenderas. Det finns gott om restauranger att välja mellan på hotellet och alla håller väldigt hög kvalitet. Maten var utsökt och personalen gästvänlig.
Personalen på barnklubben var underbara, barnen (5 & 9 år) ville knappt gå hem! =)
Det enda som var negativt var att rummen var väldigt lyhörda, allt ljud utifrån hörs in. Dessutom på vår sista natt så höll gästerna ovanför oss på att flytta runt möbler!? i flera timmar långt in på natten. När jag nämnde detta i receptionen så undrade receptionisten lite vad han skulle göra åt det. =(
Bra att känna till: På huvudrestaurangen så var det krav på långbyxor på herrar (ej barn). Poolerna är saltvattenpooler.
Stefan
Bodde här 4 nätter i juni 2017
Dear Stefan,
First of all we would like to thank you for choosing Mitsis Alila as your recent holiday destination and sharing this great review with us! It is our pleasure to hear that time spent in our resort was a delightful addition to your trip to Rhodes Island. Wonderful to hear that you enjoyed the room with the private pool and our personnel took the best care of you and your kids. We do try to offer various activities during day time and evenings to our guests and it is nice to know you have enjoyed them.
We hope that after this recent positive experience if you ever visit Rhodes again Alila will be one of your choices. Looking forward to welcoming you back soon.
Respectfully, Mitsis Alila team and management
10/10 Fantastiskt
Guro
24 apr. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotel
Guro
Thank you for your comments.
Looking forward to welcoming you back soon.
10/10 Fantastiskt
Katrin
17 apr. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyx med allinclusive !
Härligt 5 * hotell med underbar mat och dryck !
Katrin
We appreciate you taking time to share your holiday impressions with us.
Looking forward to welcoming you back soon.
8/10 Bra
Verifierad resenär
31 juli 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Verifierad resenär
30 maj 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Riktigt må bra hotell/vistelse
Allt fungerar bara bättre än bra på detta hotell, service, kvalitet o s v
Verifierad resenär
8/10 Bra
Verifierad resenär
24 apr. 2016
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
God mat och trevlig personal. Blev lovad dvd spelare på rummet till barnen, men det fick vi aldrig. Men helhetsintrycket så är detta hotell ett kanonställe. Kallt i poolerna dock.
Verifierad resenär
10/10 Fantastiskt
Kristina, Nyköping
4 nov. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärd lyx!
Vi hade en underbar vistelse på Alila i oktober. Fint hotell med mycket kompetent och trevlig personal. Underbar miljö där du inte behöver tänka på något, utan får möjlighet att bara ta det lugnt!
+God mat och många olika restauranger att välja på. Boka bord i de små á la carte-restaurangerna i tid!
+Märkesdrycker i inomhusbaren.
+Supermysigt att ta ett glas eller två före middagen i champagne- eller vinbaren. Det serverades alltid små tilltugg här. Jättetrevlig personal!
+Boka havsutsikt! Det är värt varenda krona!
+Sköna (gratis) solsängar på stranden.
+Stenugnspizzan som serverades på stranden var så god att vi valde den istället för frukost flera dagar.
+Champagnefrukost på söndagar!
+Hög klass på musikunderhållningen.
+Mycket välstädat på rummet (flera gånger) varje dag.
Några negativa småsaker:
-Lite snorkigt mottagande vid incheckningen.
-Kranvatten serverades till maten i matsalen. Blä!!
-Kaffet i matsalen var gräsligt. I barerna finns dock riktiga kaffe-/espressomaskiner.
-Flera dagar hade ölen ej fyllts på i minibaren. Vi klagade aldrig utan tog en sväng till baren istället.
-Dyra spabehandlingar.
-Tråkig omgivning med avseende på shopping m.m.
Vi kommer hemskt gärna tillbaka!!
Kristina
10/10 Fantastiskt
Sofia
4 nov. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All Inclusive med guldkant
Det bästa All Inclusive-hotellet som jag någo sin bott på. Fantastiska rum och mycket bra mat. Stort utbud av restauranger med olika landsteman. Mycket trevliga allmänna lokaler. Rekommenderas varmt.
Sofia
10/10 Fantastiskt
Annika
4 nov. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett fantastiskt hotell!
Vi bodde 4 nätter i en poolsvit. Vi saknade inget och var väldigt nöjda med hotellet som helhet. Fantastisk service hela tiden, god mat och många restauranger att välja på. Bra att veta att det är långbyxor som gäller för herrar i restaurangen på kvällarna. Poolerna som erbjöds var toppen. Det fanns även en barnklubb samt olika träningsmöjligheter under dagen. Mycket tillmötesgående personal. Det lilla minus som finns är att stranden är något stenig. Annars allt mer än perfekt!
Annika
10/10 Fantastiskt
Birgitta
4 nov. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birgitta
10/10 Fantastiskt
Alexandra, Sverige
26 juni 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Suveränt
Fantastisk mat och trevlig personal. Underbar vistelse, hit kommer jag att åka igen.
Alexandra
10/10 Fantastiskt
Karin
25 maj 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superhotell, fantastisk interiör, god mat m.m.
Fantastiskt hotell har varit här tre gånger nu, helt superbra om man älskar god mat och dryck. Det finns så många restauranger att välja mellan alla med jättegoda menyer eller om man väljer buffén som har allt. Sitta och ta ett glas i vin/champagne baren känns hur lyxigt som helst. Personalen är jättetrevliga!
Man känner sig speciell under sin vistelse.
Karin
10/10 Fantastiskt
peter
25 apr. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
peter
10/10 Fantastiskt
Verifierad resenär
16 apr. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett hotell utöver det vanliga, suveränt!
Vi hade en underbar upplevelse under 10 dagar på Rhodos. Hotellet är suveränt, bättre än vi hade kunnat hoppats.
Verifierad resenär
10/10 Fantastiskt
Anna, Norrköping, Sverige
16 apr. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell nära stranden underbar personal
Det absolut bästa boendet som jag har haft, suveränt serviceminded personal, alla var trevliga - städerskorna, väskbäraren, receptionisterna, barpersonal i alla barer, servitriser, dom som tog emot på restaurangerna, alla var supertrevliga. Standarden på hotellet var i toppklass!!!
Anna
10/10 Fantastiskt
Verifierad resenär
2 nov. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Shamsha
Reste i grupp
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful resort!! Excellent & very helpful staff!! Very clean good food & vibes
The best resort I have even been in
Shamsha
Bodde här 2 nätter i april 2024
Svar från Mitsis Selection Alila 30 apr. 2024
Dear Shamsha,Thank you so much for your kind words and exceptional review of us. We are thrilled to hear that you found it beautiful and that you had an excellent experience with our helpful staff.Ensuring a clean environment and offering delicious food and positive ambiance are top priorities for us,we are therefore delighted that you appreciated these aspects of your stay.Your feedback means the world to us, and we are honored to be considered the best hotel you have ever been to. We truly hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warm regards,Mitsis Selection Alila
10/10 Fantastiskt
Graham
Reste med sin partner
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We would like to thank Michelle from guest relations for always being helpful and arranging a cake and wine for our anniversary she is a lovely lady.
Also Nana in brunch she recognised us from 2 years ago she is another lovely lady we will miss her hugs and chats.
We would also like to thank Vengellis at the beach bar a lovely young man always cheerful and remembered what we had to drink.
All of the staff are lovely here. Thank you for a lovely holiday.
Very clean and friendly place to go.
We was a little disappointed with the food this time. They have a very good choice of food but it could be a bit hotter.
Graham
Bodde här 7 nätter i april 2024
Svar från Mitsis Selection Alila 28 apr. 2024
Dear Graham,Thank you for taking the time to share your feedback with us following your recent stay at Mitsis Selection Alila. We truly value your comments as they help us continuously improve and provide the best possible experience for our guests.Firstly, we are delighted to hear that Michelle from Guest Relations, Nana, Vangellis, and the rest of our team made such a positive impression on your holiday. It is heartwarming to know that their dedication to exceptional service and genuine care enhanced your anniversary celebration and overall experience with us.Your compliments regarding the cleanliness and friendliness of our resort are greatly appreciated. Maintaining a welcoming and pristine environment is a priority for us, and we are pleased that it contributed to your enjoyment.We sincerely apologize for any disappointment you experienced with the food quality during your stay. Rest assured, your feedback has been shared with our culinary team to address the temperature of the dishes and ensure that they meet our guests' expectations in the future.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another memorable visit in the future.Best regards,Mitsis Selection Alila
6/10 Okej
Emuobor
Reste med familj och småbarn
21 apr. 2024
On first impression we were impressed but a few things lowered our experience throughout our 6-night stay.
1. When we were taken to our room I saw a cigarette in our pool, however, this was removed immediately.
2. No one seemed to have the tools to amend our a la carte restaurant booking which didn't make sense since the booking was done online, that was frustrating.
3. Was not a big fan of the pebble beach experience Lindos had a better beach experience.
4. Kids club was not very engaging, and activities were very limited. No soft play options either.
5. The staff serving food in the main restaurant was slow and unattentive and this was consistent throughout. However, there was 1 extremely helpful lady I believe she was the host who showed brilliance.
6. Not as friendly as I would have expected everyone seemed to keep to themselves.
Overall not a completely terrible experience but fell short of my expectations in a major way.
Emuobor
Bodde här 6 nätter i april 2024
10/10 Fantastiskt
Thamina
Reste med familj och småbarn
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly, clean modern hotel with lots of dinning options. Would definitely recommend
Thamina
Bodde här 4 nätter i april 2024
Svar från Mitsis Selection Alila 20 apr. 2024
Dear Thamina,Thank you for your kind words! We sre thrilled to hear that you enjoyed your experience with us. Providing a clean, modern environment and excellent dining options are top priorities for us, and we are glad to hear that our staff's hospitality left a positive impression on you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,
8/10 Bra
Xzavian
17 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed my stay . Would come back and would recommend
Xzavian
Bodde här 2 nätter i april 2024
Svar från Mitsis Selection Alila 17 apr. 2024
Dear Xzavian,Thank you for your review. We are delighted to hear that you enjoyed your stay. We look forward to hosting you again.Best regards,
10/10 Fantastiskt
Pritesh
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pritesh
Bodde här 5 nätter i april 2024
Svar från Mitsis Selection Alila 17 apr. 2024
Dear Pritesh,Thank you for your review! We hope to welcome you back soon.Best regards,
8/10 Bra
Maya
Reste med sin partner
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful and modern hotel in Rhodes, rooms and facilities were clean and there was plenty to do in the resort. Staff were friendly and helpful, we had a bottle of rose in the room when we arrived and on our last night we had a fruit platter and lemonade delivered to the room, which I thought was really thoughtful. Would definitely stay here again so many food choices and excellent entertainment in the evenings, would highly recommend!
Maya
Bodde här 4 nätter i april 2024
Svar från Mitsis Selection Alila 17 apr. 2024
Dear Maya,Thank you for your glowing review of our hotel! We are thrilled to hear that you enjoyed your stay with us and that our clean rooms, plentiful facilities, and friendly staff contributed to a memorable experience. It's wonderful to know that you appreciated the thoughtful gestures, such as the complimentary bottle of rosé and the fruit platter with lemonade on your last night.We take great pride in offering a wide variety of food choices and providing excellent evening entertainment for our guests. Your recommendation means a lot to us, and we would be honored to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel, and we look forward to hosting you again soon!Best regards,
8/10 Bra
Noemie
13 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Noemie
Bodde här 7 nätter i april 2024
Svar från Mitsis Selection Alila 17 apr. 2024
Dear Noemie,We would like to thank you for your review. We trust that you have enjoyed your stay and that we will see you again in the future!Sincerely
10/10 Fantastiskt
Ann-Marie
10 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ann-Marie
Bodde här 6 nätter i april 2024
Svar från Mitsis Selection Alila 12 apr. 2024
Dear Ann-MarieWe would like to thank you for your 5 star rating. We hope to welcome you back in the future.Best regards,
8/10 Bra
Rupinder
8 apr. 2024
Rupinder
Bodde här 7 nätter i mars 2024
Svar från Mitsis Selection Alila 17 apr. 2024
Dear Rupinder,Thank you for your review.We look forward to hosting you again in the future.Sincerely
10/10 Fantastiskt
Gaurav
Reste med familj och småbarn
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room are modern and clean, staff service is extremely high where ever you go they are happy to help. Loads of dining options and food is tasty and service is prompt.
We were two families of 4 people each and we enjoyed our stay thoroughly. Can't recommend enough.
Gaurav
Bodde här 7 nätter i mars 2024
Svar från Mitsis Selection Alila 7 apr. 2024
Dear Gaurav,We sincerely appreciate your gracious feedback and the time you have taken to share your experience. It is truly rewarding to hear that our modern and clean facility met your expectations, and that our staff provided high-quality service with a genuine willingness to assist. We are delighted that our array of dining options and delicious cuisine, served promptly, added to the enjoyment of your stay. Your recommendation means the world to us and we look forward to welcoming you back in the near future!Best regards,
10/10 Fantastiskt
sevoula
Reste med familj och småbarn
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff could not do enough for us . The customer relations lady Vitalia, the reception staff Dominika & Iris & Tsampika & Rania the bar and the porter Nestor were all professional & excellent at keeping us comfortable and making our stay the most enjoyable . The stay was excellent and the kids had a lovely time. The rooms were clean & spacious with a lovely view and minibar . Our holiday was fantastic due to the lovely hotel & welcoming & helpful staff . They were very accommodating and friendly . Fantastic staff and facilities to relax and enjoy every minute .
sevoula
Bodde här 1 natt i april 2024
Svar från Mitsis Selection Alila 7 apr. 2024
Dear Sevoula,We extend our sincere gratitude for your wonderful 5-star review. It brings us immense pleasure to hear that Dominika, Iris, Tsampika, Rania, and Nestor provided you with exemplary, ensuring your utmost comfort throughout your stay. We are delighted that your children enjoyed a memorable experience and that our immaculate rooms met your expectations. Your commendation is deeply appreciated, and we eagerly anticipate the opportunity to welcome you back for another stay.Warm regards,
10/10 Fantastiskt
marian
Reste med familjen
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique is the architecture of this hotel, secondly it’s the staff ! Cuisine, restaurants etc. cleanliness is key here .
I had room 604 sea view not as good as other sea view as it’s a little restricted with a wall instead of glass , otherwise wonderful large room 👍
Thank you Alila 💕
marian
Bodde här 4 nätter i mars 2024
10/10 Fantastiskt
marian
Reste med familjen
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our Room 604 was lovely, little restricted with a wall instead of others being glass front but lovely view 😊 . Cannot fault staff here , all food is wonderful ! Entertainment great!
Very clean hotel , area’s are kept immaculate, a special thanks to all the reception staff very helpful, and well done to the pizza guy on beach 🏖️. Thanks MITSIS Alila 👍
marian
Bodde här 1 natt i mars 2024
Svar från Mitsis Selection Alila 7 apr. 2024
Dear Marian,We sincerely appreciate your gracious feedback regarding your recent stay with us. It is delightful to learn that you found our culinary offerings exceptional, our hotel impeccably clean, and our reception staff exceedingly helpful. We extend our gratitude for acknowledging the exemplary service provided by our team members, including the pizza service on the beach. We look forward to the pleasure of welcoming you back for another outstanding experience in the near future.Best regards,
6/10 Okej
marian
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I should have had full sea view but was given partial sea view as it had brick wall and when sitting on balcony you could not see the view! I was given room 604!!! Not full sea view 😡.
Also Expedia had given false info on city tax instead I had to pay 40 euro extra not what was on Expedia invoice!!!
marian
Bodde här 3 nätter i mars 2024
8/10 Bra
Peter
Reste med sin partner
13 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Peter
Svar från Mitsis Alila Resort & Spa 8 mars 2024
Dear Peter, Thank you for your feedback and for rating us 4 stars on Expedia. We're pleased to hear that you had a positive experience during your stay at Mitsis Selection Alila. We appreciate your support and hope to have the opportunity to exceed your expectations in the future.Sincerely, Mitsis Selection Alila
10/10 Fantastiskt
Stephane
10 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stephane
Bodde här 7 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 14 nov. 2023
Dear Stephane,Thank you so much for taking the time to share your wonderful 5-star review with us! We're thrilled to hear that your experience with Expedia and your stay at Mitsis Selection Alila exceeded your expectations.Our team works hard to provide a seamless and enjoyable experience for our guests, and we're delighted to know that you found our resort to be a memorable destination. We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Once again, thank you for choosing Mitsis Selection Alila. We look forward to hosting you again and providing another exceptional stay.Warm regards,Mitsis Selection Alila
8/10 Bra
Wolfgang
4 nov. 2023
Gillade: Renlighet och personal och service
Wolfgang
Bodde här 8 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 9 nov. 2023
Dear Valued Guest,Thank you for your highly advanced rating on Expedia. We appreciate your feedback and would love to know more about your experience to continue improving. If you have any specific comments or suggestions, please feel free to share them with us directly. Your input is valuable to us and we hope to have the chance to welcome you back in the near future.Best regards,Mitsis Alila Resort & Spa
10/10 Fantastiskt
Henry Charles Robert
Reste i grupp
1 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel, staff are very friendly, good facilities and was a very good stay.
Henry Charles Robert
Bodde här 4 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 1 nov. 2023
Dear Henry Charles Robert,We're thrilled to hear you had a great stay! Thank you for your kind words about our friendly staff and excellent facilities. We look forward to hosting you again soon!Best regards,
10/10 Fantastiskt
Hina, London
Reste med familj och småbarn
1 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best resorts I have ever stayed in. The property is so clean, modern and has the best facilities. The staff is so courteous. Plenty of food options to choose from. I cant wait to go back again.
Hina
Bodde här 4 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 1 nov. 2023
Dear Hina,We're delighted that you enjoyed your stay at our resort! We appreciate your kind words about our clean, modern property, excellent facilities, courteous staff and diverse dining options. We can't wait to welcome you back soon for another great experience! Thank you for choosing us!Warm regards,
10/10 Fantastiskt
Dean
30 okt. 2023
Gillade: Renlighet och boendets skick och faciliteter
Dean
Bodde här 9 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 31 okt. 2023
Dear Mr. Dean,We are truly delighted to receive your excellent rating and positive review! Your satisfaction is our top priority and we are thrilled to hear that we have met your expectations. Our team works hard to provide the best possible experience and it is incredibly rewarding to see that effort reflected in your feedback.Thank you for your support and for choosing us. We look forward to welcoming you again in the future!Warm regards,Mitsis Alila Resort & Spa
8/10 Bra
Amit
26 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amit
Bodde här 5 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 28 okt. 2023
Dear Amit,Thank you for taking the time to review us on Expedia and for the rating of 4/5. We value your feedback and will use it to improve our services. If there are any specific areas you believe we can enhance, please do not hesitate to let us know. We hope to have the pleasure of serving you again and exceeding your expectations on your next visit.Best regards,Mitsis Alila Resort & Spa
10/10 Fantastiskt
Markus
26 okt. 2023
Markus
Bodde här 7 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 28 okt. 2023
Dear Markus,We are thrilled to receive your exceptional rating of 10/10 on Hotels.com! Your positive feedback is greatly appreciated and it motivates us to continue delivering top-notch service. We look forward to welcoming you back for another outstanding experience in the future.Warm regards,Mitsis Alila Resort & Spa
6/10 Okej
Marc Sebastian
Reste med familj och småbarn, Reste med familjen
25 okt. 2023
Gillade: Renlighet och bekvämligheter
Das Hotel ist okay aber viel zu teuer für die Leistung! Insg. aber kein 5-Sterne-Standard - eher 4-Sterne. Zu wenig Personal für viel zu viele Gäste. Das Abendessen war im wartesaalflair. Geschirr teilweise unzureichend sauber. Tischbestellungen (Getränke) teilweise falsch ausgegeben. Cocktails u. Softgetränke schmecken billig. Umständliche Reservierungen für die zusätzlichen Restaurants - auch hier zu wenig Kapazität. Zu kleiner Pool für dieses riesige Hotel und zu kaltes Wasser. Nur Salzwasserpool. Zu wenig Pool-Handtücher vorhanden. Pool-Liegen werden von allen (nicht nur Deutsche) sehr früh belegt. Die Zimmer sind hellhörig.
Marc Sebastian
Bodde här 11 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 30 okt. 2023
Dear Marc Sebastian,We appreciate your feedback and value your perspective on your recent stay. While we regret that you didn't find our services up to your expectations, we'd like to provide a different viewpoint on some of your concerns.Our pricing reflects the quality and service we offer and many of our guests find it to be fair. We continually strive for excellence and we take guest feedback seriously.We apologize for any inconvenience you experienced during your stay, including issues with dinner ambiance, cleanliness and drink orders. We are committed to addressing these concerns with our team.We would like to kindly encourage our guests to share their concerns with us during their stay to address issues in real-time, as this helps us enhance the overall guest experience. Regarding the pool, we understand the challenges during peak times and are working to enhance the experience.Your comments about room noise are duly noted and we'll take steps to minimize any disturbances.We hope to have the opportunity to serve you better in the future!Respectfully,
8/10 Bra
Tuomas
25 okt. 2023
Gillade: Boendets skick och faciliteter
Tuomas
Bodde här 7 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 28 okt. 2023
Dear Tuomas,We would like to express our gratitude for your review and the rating of 4/5 on ebookers. Your feedback is important to us and we are committed to continuous improvement. If you have any specific suggestions or areas where we can enhance your experience, please feel free to share. We look forward to the opportunity to serve you even better during your next visit.Sincerely,Mitsis Alila Resort & Spa
10/10 Fantastiskt
Peju
Reste med familj och småbarn, Reste med familjen, Reste med sin partner
25 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved staying at Mitsis Alila. The beach and the surroundings was my favourite thing to do. The beach was so clean and I could spend a lifetime (obviously exaggerated) at this resort. The staff were so kind, helpful and always smiling. Thank you we had an amazing time with you.
Peju
Bodde här 6 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 25 okt. 2023
Dear Peju,We would like to express our sincere appreciation for taking the time to share your feedback about your recent stay at Mitsis Alila. Your kind words truly resonate with the entire team here and we are delighted to hear about your experience.We are thrilled to know that you thoroughly enjoyed your time at our resort and that the beach and its surroundings left such a lasting impression on you. Furthermore, it warms our hearts to read about your positive interactions with our staff. We pride ourselves on delivering exceptional service and their kindness, helpfulness and ever-present smiles exemplify our commitment to ensuring a memorable experience for our guests.Your gracious words are truly appreciated, and we are grateful for the opportunity to have been a part of your vacation. We look forward to the privilege of hosting you once more in the future and we are committed to providing you with another remarkable stay at Mitsis Alila.Warm regards,Mitsis Alila Resort & Spa
10/10 Fantastiskt
Ravi
23 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
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Ravi
Bodde här 3 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 23 okt. 2023
Dear Mr. Ravi,Thank you for the 5-star rating! We appreciate your support and are delighted to know you had a great experience with us.We look forward to serving you again soon!Warm regards,Mitsis Alila Resort & Spa
8/10 Bra
Raffael
Reste med familjen
22 okt. 2023
Gillade inte: Renlighet och personal och service
Max. 3* Hotel
Raffael
Bodde här 7 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 23 okt. 2023
Dear Raffael,We appreciate your feedback, but we would love to hear more about your experience to better understand how we can improve further. If you could provide more direct feedback or specific details regarding your stay, it would be immensely helpful for us in addressing any concerns or areas that may require attention. Your insights are valuable to us and we aim to make your future experiences even more enjoyable.Please feel free to share any additional information or suggestions you may have. We look forward to hearing from you.Best regards,Mitsis Alila Resort & Spa
8/10 Bra
Anastasia
Reste med familjen
22 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good concept with food and activities and staff is eager to help! Pools are not heated and get really cold. Family room’s partition is not soundproof at all…
Anastasia
Bodde här 7 nätter i oktober 2023
Svar från Mitsis Alila Resort & Spa 23 okt. 2023
Dear Anastasia,We sincerely appreciate you taking the time to share your feedback regarding your recent visit to our resort. Your input is invaluable to us as we continuously strive to enhance the overall guest experience.We are delighted to hear that you appreciated the concept of our food and activities and we greatly value your positive remarks about our dedicated staff. It is our commitment to provide exceptional service and your acknowledgment serves as an encouraging testament to our team's efforts.We regret to learn of your concerns about the pool temperature. It's important to note that our spa facilities include an indoor heated pool and we encourage our guests to take advantage of this amenity for a more enjoyable experience.Regarding the soundproofing of our family rooms, we are grateful for your feedback. We understand the importance of privacy and tranquility for our guests and have always endeavored to maintain a high standard of soundproofing in our rooms. Your comments are taken seriously and we will certainly explore ways to further enhance this aspect to ensure a more peaceful environment for all our guests.Once again, thank you for choosing our resort and we hope to have the opportunity to welcome you back in the future, offering an even more enjoyable stay!Warm regards,Mitsis Alila Resort & Spa