Dear Therese,It gives us great pleasure to read your review. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honour to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Gabriel,Thank you for selecting Rocabella Santorini for your sojourn. Kindly note that your opinion is of utter importance for us and your comment is well received. Nevertheless, please bear in mind that our winter terms and conditions under which we operate during your period of stay, were corresponded to your goodselves before you proceeded with your reservation and as such you made a well informed choice. Moreover, although we are not responsible for the operation of public transport we do offer all year round transfers upon request to all our esteemed guests. We only wish you had reached out to our welcome service during your stay for dining and transfer options as well as activities available during the winter season. We look forward to welcoming you back at beautiful Rocabella Santorini in the near future and why not this summer in order to experience our beautiful island in a busier mode!Warmest regards

Dear Guest, Thank you for selecting Rocabella Santorini for your sojourn and for taking the time to share your experience with other travellers. We are delighted to know you immensely enjoyed your stay and had the chance to cherish our impeccable service, inimitable views and carefully curated design. We are longing for your return. Kindest regards

Dear Uchenna,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.

Dear Elizabeth,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.We understand that a good breakfast sets a positive tone for the day, and we pay special attention to providing a breakfast experience that takes into account various dietary preferences and cultural influences. Rest assured we will look over the issue you point out. Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,

Dear Alejandro,Thank you for your kind words and the 5 stars review! We're delighted to hear that you experienced gracious hospitality and top-notch service during your stay, even in the off-season. Our dedicated staff appreciates your commendation for their diligence in managing high wind damage while maintaining a focus on providing exceptional customer attention. We’re delighted to have been a part of one of your best holidays, and we truly appreciate your kind words.We would be more than happy to welcome you back anytime, and we can’t wait to host you again. Thanks for highly recommending Rocabella Santorini!Warm regards,

Dear Michael,It is a pleasure to receive your 5 stars review !We're delighted to hear that you experienced gracious hospitality and top-notch service during your stay, even in the off-season. Our dedicated staff appreciates your commendation for their diligence in managing high wind damage while maintaining a focus on providing exceptional customer attention. We look forward to welcoming you back to Rocabella Santorini in the future!

Dear Maryama,Thank you for your amazing 5 out of 5 review !We are thrilled to know that we offered you a joyful experience.we are looking forward welcoming you back soon at Rocabella Santorini Hotel & SPA

Dear Hugo,Thank you so much for your incredible review! We’re thrilled to hear that you had such a fantastic experience at Rocabella Santorini. It’s wonderful to know that you enjoyed every aspect of your stay, from the staff and rooms to the breathtaking views.We’re delighted to have been a part of one of your best holidays, and we truly appreciate your kind words.We would be more than happy to welcome you back anytime, and we can’t wait to host you again. Rest assured that we will pass your great comments to George & Vasiliki ! We are thrilled to know that they offered you the homemade Greek hospitality !Thanks for highly recommending Rocabella Santorini!Warm regards,

Dear Wendan,Thank you for your amazing 5 stars review!We are really pleased to see that we met your expectations and your stay with us was as you imagined. Rest assured that we will pass your comments through our staff. They will be thrilled to know !We are eager welcoming you back again in the near future. Wishing you a fabulous day ahead !

Dear Angelica,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We take great pride in offering breathtaking views and delicious food to our guests. It brings us joy to know that you found the views to be spectacular and the food to be magnifique!We truly appreciate your recommendation and are glad to know that our strategic location between Fira and Oia added to your enjoyment. The stunning sunsets are definitely a must-see!We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.Best regards,

Dear Farshid,Thank you so much for your incredible review! We are thrilled to hear that you had the best experience at our hotel. It's wonderful to know that you loved everything from the place to the food, service, view, and rooms. We strive to provide a perfect experience for each of our guests, and it's truly rewarding to receive such positive feedback.We greatly appreciate your kind words and thank you for choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the future and continue providing you with exceptional service.Warm regards,

Dear Azadeh,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We take great pride in offering breathtaking views and delicious food to our guests. It brings us joy to know that you found the views to be spectacular and the cleanliness as well as the convenience to be magnifique!We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.Best regards,

Dear Rebecca Anna,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We greatly appreciate your kind words regarding our wonderful staff, selection of pools, and amazing view of the caldera. It's always a pleasure to know that our guests have enjoyed their stay.Regarding your comment about the location, we would like to clarify that our hotel is situated on the Caldera cliff, offering a breathtaking view of the Santorini sunset. We are just a few minutes away from both Oia and Fira, as well as other key locations. We apologize if this was not communicated effectively during your stay.As for transportation, we understand that relying solely on public buses can be challenging. However, we would like to suggest an alternative option to reduce the cost of hiring taxis. Renting a car or a buggy can provide you with more freedom and flexibility to explore the island at your own pace. This way, you can easily reach different destinations without having to rely solely on public transportation.Once again, thank you for your review and for choosing to stay with us. We hope to welcome you back in the future to create another memorable experience for you.Best regards,[Your Name]

Dear Eugenia Sada,Thank you so much for your incredible review! We are thrilled to hear that you had the best experience at our hotel. It's wonderful to know that you loved everything from the place to the food, service, view, and rooms. We strive to provide a perfect experience for each of our guests, and it's truly rewarding to receive such positive feedback.We greatly appreciate your kind words and thank you for choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the future and continue providing you with exceptional service.Warm regards,

Dear Magnus, Thank you so much for sharing your wonderful five-star review of Rocabella Santorini on Google! We greatly appreciate your kind words and the time you took to share your experience.We're thrilled to hear that your stay with us was nothing short of amazing. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your visit.From our stunning location overlooking the breathtaking caldera to our luxurious accommodations, we strive to offer an unforgettable stay. We're happy to learn that you found our facilities to be top-notch and that you enjoyed the beautiful views of Santorini.Our dedicated team takes pride in delivering personalized service and ensuring that every guest feels welcomed and well taken care of. It's delightful to read that the staff treated you with warmth and made your stay even more enjoyable. We'll be sure to pass along your compliments to them.Thank you once again for choosing Rocabella Santorini, and for taking the time to write this glowing review. We can't wait to welcome you back in the future for another wonderful experience in Santorini!Warm regards,

Dear Laurence,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

Dear Thomas James,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

Dear Maya,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

Dear hichem,Thank you so much for sharing your wonderful five-star review of Rocabella Santorini on Google! We greatly appreciate your kind words and the time you took to share your experience.We're thrilled to hear that your stay with us was nothing short of amazing. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your visit.From our stunning location overlooking the breathtaking caldera to our luxurious accommodations, we strive to offer an unforgettable stay. We're happy to learn that you found our facilities to be top-notch and that you enjoyed the beautiful views of Santorini.Our dedicated team takes pride in delivering personalized service and ensuring that every guest feels welcomed and well taken care of. It's delightful to read that the staff treated you with warmth and made your stay even more enjoyable. We'll be sure to pass along your compliments to them.Thank you once again for choosing Rocabella Santorini, and for taking the time to write this glowing review. We can't wait to welcome you back in the future for another wonderful experience in Santorini!Warm regards,

Dear Glenda,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Thomas,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Stephen,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Bree Alexis,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

Dear Kathleen,Thank you for taking the time to share your feedback regarding your stay at our property. We are delighted to hear that you enjoyed many aspects of your visit, including our great location, beautiful views, and clean property. We also appreciate your kind words about our helpful staff, particularly Christiana at the front desk, who provided you with a warm welcome.We apologize for the inconveniences you encountered during your stay, including the demagnetizing key cards, the malfunctioning in-room safe, and the lack of a compatible outlet in the bathroom for the hairdryer. We understand how frustrating these issues can be, and we will address them promptly to ensure they do not recur in the future.Regarding breakfast, we appreciate your feedback about the service being slow and scattered. We understand that a buffet option would provide more convenience and efficiency for our guests, and we will certainly take your suggestion into consideration for future improvements.We also appreciate your feedback regarding the limited amount of complimentary bottled water provided in the rooms. We understand that it was particularly important in the hot weather, and we will review our policies to ensure we meet the needs of our guests more effectively.Lastly, we apologize for the inconvenience caused by the pool deck being off-limits during wedding events. We understand that this may impact our guests' access to certain facilities, especially if there are multiple weddings taking place during their stay. We will take your feedback into account and explore ways to better manage this situation while still ensuring a memorable wedding experience for our newlyweds.Once again, thank you for your valuable feedback. We appreciate your review, as it helps us identify areas where we can make improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.Best regards,

Dear Sam,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.In terms of exploring the island, Santorini offers a plethora of unique experiences, and we are grateful to have been a part of your journey. We are delighted that our front desk staff was able to provide you with insightful recommendations and assistance, enabling you to make the most of your time on the island.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,

Dear jorge, Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.In terms of exploring the island, Santorini offers a plethora of unique experiences, and we are grateful to have been a part of your journey. We are delighted that our front desk staff was able to provide you with insightful recommendations and assistance, enabling you to make the most of your time on the island.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,

Dear Julio,I hope this email finds you well. I recently came across your review regarding your less-than-satisfying experience at our establishment, and I wanted to personally address your concerns.Firstly, I want to express my deepest apologies for any inconvenience or disappointment you may have experienced during your visit. Please know that we take our customers' feedback very seriously, as it allows us to rectify any shortcomings and improve our offerings continuously.We understand the importance of providing exceptional service and creating memorable experiences for all our guests. It is disheartening to learn that we fell short of your expectations on this occasion. Rest assured, we have investigated the matter thoroughly to ensure such incidents are not repeated.To help us better assist you, I kindly request some additional information to identify and address the specific concerns you raised. If you could provide us with details such as the date of your visit and any staff member names involved, it would greatly aid our internal investigation process.We value the feedback of our customers and appreciate the opportunity to make things right. It is our sincere desire to restore your faith in our establishment and provide you with a more positive experience. In light of this, we would like to extend an invitation for you to reach out to me directly. It would be a pleasure to discuss your concerns further and explore possible resolutions.Again, I apologize for any inconvenience caused and assure you that we are committed to addressing your concerns and improving our services to meet and exceed your expectations. We value your feedback as it allows us to consistently deliver exceptional experiences to all our visitors.We look forward to hearing from you soon and sincerely hope for the opportunity to restore your trust in our establishment.Warm regards,

Dear Eric,I hope this email finds you well. I recently came across your review regarding your less-than-satisfying experience at our establishment, and I wanted to personally address your concerns.Firstly, I want to express my deepest apologies for any inconvenience or disappointment you may have experienced during your visit. Please know that we take our customers' feedback very seriously, as it allows us to rectify any shortcomings and improve our offerings continuously.We understand the importance of providing exceptional service and creating memorable experiences for all our guests. It is disheartening to learn that we fell short of your expectations on this occasion. Rest assured, we have investigated the matter thoroughly to ensure such incidents are not repeated.Although, please note that we inform well before your booking on all booking systems that weddings take place in our hotel. Although, not a lot of them take place in our pool are and only in the designated pool that is not accessible by our guests and not a part of our hotel. Our hotel consists of 3 pools in total. We value the feedback of our customers and appreciate the opportunity to make things right. It is our sincere desire to restore your faith in our establishment and provide you with a more positive experience. In light of this, we would like to extend an invitation for you to reach out to me directly. It would be a pleasure to discuss your concerns further and explore possible resolutions.Again, I apologize for any inconvenience caused and assure you that we are committed to addressing your concerns and improving our services to meet and exceed your expectations. We value your feedback as it allows us to consistently deliver exceptional experiences to all our visitors.We look forward to hearing from you soon and sincerely hope for the opportunity to restore your trust in our establishment.Warm regards,

Dear Onika,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Aieman,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Ravneet kaur,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Jin Woo,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Jimmy,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Franchesca,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.We understand that a good breakfast sets a positive tone for the day, and we pay special attention to providing a breakfast experience that takes into account various dietary preferences and cultural influences. Your appreciation of our delicious breakfast offerings encourages us to continue refining our culinary offerings, ensuring guests like you are thoroughly satisfied.Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.In terms of exploring the island, Santorini offers a plethora of unique experiences, and we are grateful to have been a part of your journey. We are delighted that our front desk staff was able to provide you with insightful recommendations and assistance, enabling you to make the most of your time on the island.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,

Cher Olivier Cyril,C'est avec grand plaisir que nous lisons votre avis sur notre hôtel.Merci beaucoup pour vos aimables commentaires et le temps que vous avez pris pour les partager avec les voyageurs du monde entier.Ce fut en effet un honneur de vous accueillir et de vous héberger dans nos locaux.Rocabella est situé dans l'un des meilleurs endroits de Caldera et nous sommes tous très reconnaissants d'assister et de partager le bonheur du coucher de soleil de Santorin chaque année avec tous nos invités.Ce cadeau de la nature nous rend tous humbles et reconnaissants et encore plus déterminés à offrir un excellent niveau de services adaptés à ce cadre magnifique.Nous sommes tous ravis que vous ayez chéri des moments de paix et de tranquillité.Un accueil chaleureux avec un sourire sincère à l'arrivée est la base de notre hospitalité grecque et nous apprécions beaucoup votre reconnaissance.Être attentif, serviable et fiable est la quintessence de nos services de haut niveau.Essayer de répondre à toutes vos demandes dans les meilleurs délais et répondre au mieux à vos attentes est notre principale préoccupation.Merci beaucoup de le reconnaître.En ce qui concerne vos commentaires généreux sur notre personnel, nous sommes tous humbles et reconnaissants.Je les transmettrai tous à notre personnel et je suis sûr qu'ils seront ravis.C'était le moins que nous puissions tous faire pour transformer vos vacances en une expérience incroyable et paradisiaque.Soyez assuré qu'à partir de maintenant, Rocabella est votre nouvelle maison à Santorin et nous espérons que vous nous rendrez visite à nouveau de sitôt.Cela dit, permettez-nous de vous offrir, en gage de notre gratitude et de notre appréciation, une remise de fidélité de 20% sur vos frais d'hébergement si vous souhaitez réserver vos vacances avec nous l'année prochaine.Nous sommes tous impatients de vous accueillir à nouveau bientôt.Restant à votre entière disposition

Dear Sarah,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Ms Dorothee,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. Most of the hotels in Santorini are cave styled so you can understand that some humidity may be present thus we use dehumidifiers to ensure that minor or no inconvenience is caused to our dear guests. Regarding the hot water issue and the bread quality, please let us look into it and get back to you as we treasure your comments as gold. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Our hotel do hosts happily ever after weddings and this is clearly noted in our official website and any communications made with our dear guests. In any case we apologise if any inconvenience was caused due to them. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Lastly we are really happy that you enjoyed your stay in our sister hotel in Mykonos! We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Dear Mr Yub,It gives us great pleasure to read your review. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

Cher Patrick,C'est avec grand plaisir que nous lisons votre avis sur notre hôtel.Merci beaucoup pour vos aimables commentaires et le temps que vous avez pris pour les partager avec les voyageurs du monde entier.Ce fut en effet un honneur de vous accueillir et de vous héberger dans nos locaux.

Dear Martina, It gives us great pleasure to read your review of our hotel Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises.