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Recensioner av Holiday Inn Express Burlington, an IHG Hotel

2.5 out of 5
Holiday Inn Express Burlington, an IHG Hotel
2701 Long Pine RD, Burlington, NC

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 404 av 756 recensioner" "
8 - Bra i betyg. 201 av 756 recensioner" "
6 - Okej i betyg. 92 av 756 recensioner" "
4 - Dåligt i betyg. 30 av 756 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 756 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Diana

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very kind staff. Should take down the "vending" signs if there are no vending machines. Really nice stay. Very clean
Bodde här 4 nätter i maj 2024

8/10 Bra

Annette

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The staff was friendly, breakfast was good. The fan in bathroom was noisy and needs to be cleaned.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Craig

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kristine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is great. The room was perfect.
Bodde här 1 natt i april 2024

6/10 Okej

Barbara

Reste med familjen
Gillade: Personal och service
There was a terrible odor in the lobby.
Bodde här 1 natt i mars 2024

8/10 Bra

Joseph

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Rooms looked outdated needing update. Musty smell.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Lucy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It has everything around you. Perfect for an overnight stay
Bodde här 1 natt i mars 2024
Svar från Cyn 3 mars 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

8/10 Bra

Neal Aaron

Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Lisa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff! Very friendly. Love that the Outback Steakhouse is right next door. It was nice to just walk over for dinner after a long drive.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

mason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room, quiet, safe. Got good late night food from the food truck at the bar next door!
Bodde här 1 natt i december 2023
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Emily

Bodde här 1 natt i februari 2024
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i januari 2024
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Marion

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. Check-in was easy.
Bodde här 1 natt i januari 2024
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Jaqueline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

2/10 Väldigt dåligt

Sundar

Reste med familj och småbarn, Reste med husdjur
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
My stay was disappointing. Check-in took longer than expected due to the clerk’s unfamiliarity with adding a pet. The corridor leading to our room had an unpleasant odor, possibly from a bathroom issue. In room 121, I encountered a draining problem in the tub, a non-functional fridge, and a stained sheet. Unfortunately, my experience at this hotel was far from satisfactory.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Jeremy

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Cynthia 22 feb. 2024
Dear Valued Guest,We are so sorry that your expectations were not met. We are currently under renovations to modify most of your concern. Keep in mind that your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was wonderful and took care of all our needs. I would stay here again. The room was clean that the breakfast was good. the dining area was clean. I would recommend this hotel to others.
Bodde här 2 nätter i december 2023
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great staff and location!
The bathrooms need to be updated. Other than that everything was fantastic. Breakfast was amazing. Location is convenient to shopping, restaurants, and major highways. Front desk staff was wonderful. Will definitely return!
Bodde här 4 nätter i december 2023
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Barbara

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone is always nice here and i can bring my dog.
Bodde här 3 nätter i december 2023
Svar från Cynthia 16 feb. 2024
Dear Valued Guest,We’re thrilled that you were satisfied with our service. Your feedback is appreciated, and on behalf of my entire team here at the Holiday Inn Express, Burlington, we hope to see you again soon! Hospitably yours,Cynthia TownsendGeneral Manager

10/10 Fantastiskt

Hiram K

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant
Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
The customer service was amazing regardless of the roles,everyone was very helpful and friendly. hotal could use some upgrades but overall, our stay was good.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Visiting family. Nice selection of restaurants in the area. Nice to have breakfast in the mornings provided.
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Jhonatan

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

alexis

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Brady

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lanisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Happy Staff
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Linda, Washington

Bodde här 1 natt i oktober 2023

6/10 Okej

Pamela

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The Hotel is dated and there is not ventilation in the bathrooms. Our initial room smelled horrible and we had to move to another room. The staff were helpful and friendly. This hotel is very overpriced for what you get.
Bodde här 2 nätter i september 2023

6/10 Okej

Nathan, Decatur

Reste med familjen
Gillade: Personal och service och bekvämligheter
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Victoria

Bodde här 1 natt i oktober 2023

4/10 Dåligt

julie

Gillade inte: Renlighet och boendets skick och faciliteter
There was mold all over the shower, poor ventilation…our clothes were actually damp! But the staff was lovely!
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

VICKIE

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good recommendation
My stay was excellent. Customer service was amazing, the front desk personnel was very friendly and helpful. I would recommend this hotel because it was a great stay. This includes the breakfast every morning.
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Paige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Yesenia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very good experience staying at this hotel. The staff was very attentive and courteous.
Bodde här 5 nätter i september 2023

2/10 Väldigt dåligt

David, ALEXANDRIA

Bodde här 1 natt i september 2023

4/10 Dåligt

Mark

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel needs a good cleaning
Room was dirty. Squashed bug on wall above desk. Dead waterbug/roach behind bathroom door on check in. Toothpaste and/or shaving cream splatters pretty much marking all the walls in the bathroom. Pretty gross overall. Also on check in was put into a room with a single king bed even though we specifically reserved 2 queen beds. Seems like desk attendant switched us last second as she crossed out one # and gave us another (my daughter mentioned when we got to single bed room). So had to go back down and switch rooms and she didnt even apologize or anything. Also stayed for two nights and the morning after first night when leaving for the day I asked at desk if room would be cleaned and was told absolutely and that all rooms get cleaned every day. Then after asking and being told that it would be when I came back that evening it still hadnt been cleaned. Pretty terrible experience all around and feel like I should be reimbursed some as it was not cheap.
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Carmen

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jeffrey, Clayton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Ashley, Stone Mountain

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I hate that I didn’t get her name but the older African American lady that checked me Saturday morning was so funny and nice. I loved our conversation. Need more people with her personality in this world. If she sees this, thank you so much! It’s was a blast talking to you!
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Bat

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Steven

Bodde här 1 natt i augusti 2023

8/10 Bra

Patricia

Bodde här 1 natt i augusti 2023

8/10 Bra

Karen

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Bekvämligheter
Dogs are allowed
Bodde här 2 nätter i augusti 2023

4/10 Dåligt

Christine

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

6/10 Okej

Jennifer

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff were lovely. The location was perfect for a student drop off at Elon. The hotel needs to be updated and the cleaning of the rooms was not very good. They need to do a better job cleaning the rooms and they need to update the rooms but the property was priced accordingly given these negative points.
Bodde här 7 nätter i augusti 2023

10/10 Fantastiskt

Jorja

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023