Platt-tv och betalfilmer

Recensioner av Embassy Suites Greenville Golf Resort & Conference Center

3.5 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 651 av 1000 recensioner" "
8 - Bra i betyg. 191 av 1000 recensioner" "
6 - Okej i betyg. 63 av 1000 recensioner" "
4 - Dåligt i betyg. 43 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1000 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Shontel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 1 natt i maj 2024
Svar från GM 27 maj 2024
Dear Shontel, We're so glad to hear that you enjoyed your visit. Your support means a lot to us! Best, Bill Groves, GM

10/10 Fantastiskt

Michelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very happy with our stay
Bodde här 1 natt i maj 2024
Svar från GM 27 maj 2024
Dear Michelle, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Bill Groves, GM

10/10 Fantastiskt

Michelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 2 nätter i maj 2024
Svar från GM 27 maj 2024
Dear Michelle, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Bill Groves, GM

10/10 Fantastiskt

Michelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay. Have had to extend our time in Greenville and the rate for an extended stay was well worth it.
Bodde här 1 natt i maj 2024
Svar från GM 27 maj 2024
Dear Michelle, We are thrilled that we provided you with a great stay and found us to be a good value. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves, GM

8/10 Bra

Stacey

Very nice hotel, friendly staff. Not very fond of the $6 nightly parking fee.
Bodde här 2 nätter i maj 2024
Svar från AC Clark 25 maj 2024
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Contessa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome
Bodde här 1 natt i maj 2024
Svar från GM 22 maj 2024
Dear Contessa, We are thrilled that we provided you with an awesome stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves, GM

10/10 Fantastiskt

Jo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful grounds and convenient location.
Bodde här 1 natt i maj 2024
Svar från GM 22 maj 2024
Dear Jo, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Bill Groves, GM

8/10 Bra

Shane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a great experience. Room would not ever cool off but the staff brought us a fan promptly. Sold out night, so there wasn't much that they could do. Would still return. Nice place.
Bodde här 1 natt i maj 2024
Svar från AC Clark 14 maj 2024
Dear Shane,3It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers' feedback. We hope to host you again soon. Sincerely, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Greeted by the warm friendly staff. Rooms are clean. Efficient parking and a quiet facility
Bodde här 1 natt i maj 2024
Svar från AC Clark 7 maj 2024
We appreciate your taking the time to review our Embassy Suites Greenville. I am thrilled to know you enjoyed your stay and am humbled to learn we will have the opportunity to welcome you again! We hope you look forward to your next visit as much as we do! Best AC Clark Front Desk Supervisor

10/10 Fantastiskt

Nakita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Nakita, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Bill Groves, GM

6/10 Okej

Vera

Bodde här 3 nätter i april 2024
Svar från GM 30 apr. 2024
Dear Vera, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Bill Groves, GM

2/10 Väldigt dåligt

Michelle L

Bodde här 1 natt i april 2024
Svar från GM 16 maj 2024
Dear Michelle L, We are deeply committed to providing outstanding hospitality. Your feedback means a lot to us, and we apologize for not meeting your expectations. We are excited to make your next visit exceptional. Sincerely, Bill Groves, GM

2/10 Väldigt dåligt

Tacara

Bodde här 2 nätter i april 2024
Svar från GM 12 maj 2024
Dear Tacara, Thank you for choosing our hotel. We truly appreciate your patronage and would be honored to welcome you back for an exceptional experience. Your feedback is highly valued and helps us improve our services. Again, thank you for choosing us. Sincerely, Bill Groves, GM

10/10 Fantastiskt

Shequila

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very clean and the room was spacious and comfortable.
Bodde här 1 natt i mars 2024
Svar från GM 17 apr. 2024
Dear Shequila, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Bill Groves, GM

2/10 Väldigt dåligt

Jeremiah

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Bill 17 apr. 2024
I show you could not check-in due to age requirements. I apologize for any inconvenience this may have caused.

10/10 Fantastiskt

Traquia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent will visit again
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Traquia, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Bill Groves, GM

10/10 Fantastiskt

Benjamin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed the stay
Bodde här 1 natt i mars 2024
Svar från AC Clark 12 apr. 2024
Dear Benjamin,Thank you for taking the time to share your feedback. I’m pleased to hear our spacious rooms, breakfast, and indoor pool made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Braxton

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a wonderful time and the service was remarkable. The only thing that was a little disappointing was that the poool was closed due to maintenance.
Bodde här 1 natt i april 2024
Svar från GM 8 apr. 2024
Dear Braxton, Thank you for reaching out to us and for taking the time to leave a review. We are pleased to hear that you had an enjoyable stay with us. However, we apologize for the inconvenience caused by the maintenance work being done on our pool during your visit. Your feedback is valuable to us and will help us to improve the guest experience for future visitors. Best, Bill Groves, GM

4/10 Dåligt

Kristen

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
In need of updates to provide what they claim
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Kristen, We try to be as transparent as possible regarding our guest offerings, so I regret that we fell short in this area. Thank you for your feedback as it allows us to improve communications. We hope to host you again with a more pleasurable impression and experience. Sincerely, Bill Groves, GM

10/10 Fantastiskt

Donnie

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love all the people who work at this property. They are the nicest and most caring.
Bodde här 1 natt i mars 2024
Svar från AC Clark 2 apr. 2024
Thank you for your generous review and recommendation. I am delighted that our spacious and sparkling clean rooms made for an enjoyable stay! It was a pleasure to host you; we can't wait to welcome you again. Best, AC Clark Front Office Supervosor

10/10 Fantastiskt

Leticia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från AC Clark 2 apr. 2024
Dear Leticia, It is wonderful to hear that staying at our hotel met your expectations for your daughter's birthday. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return! Best AC Clark Front Office Supervisor

8/10 Bra

Jarrod

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från AC Clark 27 mars 2024
Dear Jarrod, Thank you for being our guest and for taking the time to review our hotel. I am delighted you enjoyed your stay. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; it is our pleasure to go above and beyond for our valued guests. Thank you for allowing us to be a part of your travels; we hope to welcome you again in the future. Best, AC Clark

10/10 Fantastiskt

Orlando

Reste med sin partner
Gillade: Bekvämligheter
Very happy with our stay. Staff was courteous and the room was roomy and clean.
Bodde här 3 nätter i mars 2024
Svar från AC Clark, Front Office Supervisor 26 mars 2024
Dear Orlando,Thank you for being our guest and for taking the time to review our hotel. I am delighted you enjoyed your stay. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; it is our pleasure to go above and beyond for our valued guests. Thank you for allowing us to be a part of your travels; we hope to welcome you again in the future Best, AC Clark

8/10 Bra

Lessie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från AC Clark, Front Office Supervisor 26 mars 2024
It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area. Best AC Clark Front Office Supervisor

10/10 Fantastiskt

Nohemi

Bodde här 1 natt i mars 2024
Svar från AC Clark 2 apr. 2024
Dear Nohemi,Thank you for your generous review and recommendation. I am delighted that our spacious and sparkling clean rooms made for an enjoyable stay! It was a pleasure to host you; we can't wait to welcome you again. Best, AC Clark Front Office Supervisor

10/10 Fantastiskt

jose

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Muy fea las avitaciones muy antiguas y dedinde sakan q tica pagar parqueadero y tekevision aoarte es ridiculo es una estafa
Bodde här 1 natt i mars 2024
Svar från AC Clark Front Desk Supervisor 11 mars 2024
Our breakfast and manager special have impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience. All of your feedback, including areas for improvement, is appreciated as it helps us serve our guests better. We appreciate you staying and recommending our hotel. Please come see us again soon! Best AC Clark

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice!
Very nice lobby. Beautiful property. Spacious, clean, updated room.
Bodde här 1 natt i februari 2024
Svar från GM 29 feb. 2024
Dear Amy, We are delighted to hear that you had an excellent experience during your stay at our Embassy Suites. Hosting you was our pleasure, and we hope to have the opportunity to welcome you back soon. Thank you for choosing us! Best, Bill Groves GM

8/10 Bra

Kayla

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från GM 29 feb. 2024
Dear Kayla, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Bill Groves GM

8/10 Bra

Haylie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very big. Staff was pretty decent. The lines dor the complimentary drinks was always very long! With almost no time to get a second one. Only thing i was not happy about is we were able to get our drinks while eating at their restaurant but our waittress was so slow and not attentive that 5 minutes passed the time my husband asked can we get our drink and was told no.
Bodde här 2 nätter i februari 2024
Svar från AC Clark 27 feb. 2024
Dear Haylie,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Joan, Westminster

Reste med familjen
Gillade: Bekvämligheter
Quiet area, away from traffic, yet accessible to many restaurants, shopping, etc. Very nice, friendly employees. Beautiful!
Bodde här 2 nätter i februari 2024
Svar från AC Clark 27 feb. 2024
Dear Joan,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Sarah, Cheraw

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från AC Clark 27 feb. 2024
Dear Sarah,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 Fantastiskt

Lorraine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Seems understaffed. But overall great!
Bodde här 1 natt i februari 2024
Svar från GM 19 feb. 2024
Dear Lorraine, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves GM

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från AC Clark 19 feb. 2024
Dear Tina,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Office Supervisor

10/10 Fantastiskt

Alexis

Bodde här 1 natt i februari 2024
Svar från AC Clark 19 feb. 2024
Dear Alexis,, Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Office Supervisor

2/10 Väldigt dåligt

Cynthia

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från GM 12 feb. 2024
Dear Cynthia, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Bill Groves GM

10/10 Fantastiskt

Sharmika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Greatest
Bodde här 3 nätter i februari 2024
Svar från GM 12 feb. 2024
Dear Sharmika, It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area. Best, Bill Groves GM

2/10 Väldigt dåligt

Meredith

Reste med familjen
We never checked in. Expedia booked us at the wrong hotel and would not allow us to change hotels. Wasted time and money and I’ll never stay at that hotel, not ever use Expedia to book anything. Horrible customer service. Some way to treat a Hilton Diamond member. Just awful.
Bodde här 1 natt i februari 2024
Svar från GM 6 feb. 2024
Dear Meredith, I want to express my gratitude for taking the time to inform us about your recent experience. I understand how frustrating it can be when there are reservation issues, and I apologize for the inconvenience caused. We hope to have the chance to welcome you for a better impression and experience. Sincerely, Bill Groves GM

10/10 Fantastiskt

MaKayla

Awesome.
Bodde här 1 natt i februari 2024
Svar från GM 4 feb. 2024
Dear MacKayla, We love to hear your stay was awesome; thanks for making our day! It was a pleasure to host you, and we can't wait to welcome you again. Best, Bill GrovesGM

10/10 Fantastiskt

Damon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was awesome
Bodde här 2 nätter i januari 2024
Svar från GM 2 feb. 2024
Dear Damon,It's nice to hear from you! I am delighted that our exceptional service made for an enjoyable experience. We hope to see you again soon.Best,Bill GrovesGeneral Manager

10/10 Fantastiskt

Wolfe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från AC Clark 1 feb. 2024
Dear Wolfe,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark AC Front Desk Supervisor

10/10 Fantastiskt

Russell, greenville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
friendly staff and a happy hour,with a full breakfast!
Bodde här 1 natt i januari 2024
Svar från GM 31 jan. 2024
Dear Russell, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Bill Groves GM

8/10 Bra

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend Trip with the Kiddos
Overall stay was great. I did a spur of the moment trip with my son and nephew from Georgia. They really enjoyed themselves, with the pool being the highlight of their trip. The pool was clean with plenty of towels. We did experience a little chaos with it being so kany kids in the pool are withOUT parents. At one point i was the only adult in the pool area, het there were 20+ kids in the pool. The sign displays that anyone younger than 16 should be accompanied by an adult, however that sign was not adhered to since the children were under 13. We have a small issue with the room when we initially arrived. Upon entry into the room I turned on the AC because it was very warm. I took the boys down to the pool and came back up 90 minutes later. The room was still warm. The front desk sent maintenance to the room where we were informed that it was "Heat Only" room. Never heard of that before. However, I was quickly moved to another room on the same floor. The AC WORKED! Sal, with maintenance was very informative and even checked the new room to ensure everything was operable. I would be remiss if I failed to mention the amazing breakfast buffet. I travel often both personally and professionally. I must say that their "free" breakfasr buffet was the best I've had in a very long time.
Bodde här 2 nätter i januari 2024
Svar från GM 29 jan. 2024
Dear Kimberly, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Bill Groves General Manager

6/10 Okej

KAELA

Reste med familjen
Ok
Bodde här 1 natt i januari 2024
Svar från GM 29 jan. 2024
Dear KAELA, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just ok. We appreciate the feedback and hope to host you again. Sincerely, Bill Groves General Manager

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Facilities and staff were great. One issue with HVAC is the thermostat does not have separate heat and air because it is automatic. Our room was 80 degrees upon arrival. Set temp to 70 and lower which it never got below 72.
Bodde här 1 natt i januari 2024
Svar från GM 29 jan. 2024
Dear Paul, I am glad to know that you enjoyed your visit overall. Our staff members are proud to be representatives of our hotel, and that fact shines through daily. We value your feedback, including areas for improvement, as it allows us to serve our guests better. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Bill Groves General Manager

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Upon entry, the staff immediately greeted me and got me checked in and the room was clean and spacious.
Svar från GM 28 jan. 2024
Dear Adrian, Thank you for choosing us and for taking the time to write a review! I am delighted to hear that our high standard of cleanliness and our hospitable service made for an enjoyable stay. Our team aims to provide a great experience for every guest on every visit, and we love to know we delivered. We hope to welcome you again soon. Best, Bill Groves GM

10/10 Fantastiskt

Carolyn

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room coul use a restorative overhaul. I had a slight smell of urine on the carpeted side. We used towels to walk in this area.
Bodde här 1 natt i januari 2024
Svar från GM 28 jan. 2024
Dear Carolyn, Thank you for taking the time to provide a review. I am happy to hear that you enjoyed your stay overall. We truly value your feedback and hope to have the pleasure of welcoming you back soon, with the expectation that your next stay will be even better. Best, Bill Groves GM

10/10 Fantastiskt

Mary, Lynn Haven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM 31 jan. 2024
Dear Mary, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Bill Groves GM

4/10 Dåligt

Ebony

Bodde här 1 natt i januari 2024
Svar från GM 12 feb. 2024
Dear Ebony, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Bill Groves GM

6/10 Okej

Adam

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The room was not cleaned well. There were hairs in the covers and towels along with a brown fluid stain on the wall. The walls were also paper thin and we were kept up all night by the partying around us. NOT up to my embassy suites expectations. The restaurant and check in staff were all great at least.
Bodde här 1 natt i januari 2024
Svar från GM 22 jan. 2024
Dear Adam,We apologize that your room was not met with our excellence in housekeeping service and that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Bill GrovesGeneral Manager

4/10 Dåligt

Kayla

Reste med familj och småbarn
The room next to ours on the premium floor had kids left alone in the room and they were going in and out slamming doors and banging on walls and yelling from midnight to 2 am.
Bodde här 1 natt i januari 2024
Svar från GM 22 jan. 2024
Dear Kayla,I am sorry to hear that the noise pollution caused by your neighboring room disrupted the comfort of your stay. Our topmost priority is your comfort, and I regret that we failed to provide you with complete satisfaction. We appreciate your feedback as it helps us to monitor the guest experience and make necessary improvements. Thank you for taking the time to share your review.Sincerely,Bill GrovesGeneral Manager