6/10
Very bad service. Got a very noisy room on the short end facing the freeway. Asked about possibilities to switch room, guided to come back after checkout 3pm. Returned and got a new message to come back after cleaning at 5pm, returned and was told there are other rooms available but they could not give me one just now because the system could not show how many was cleaned. Changing people all the time not communicating between each others. Gave up even though I knew they had many rooms available.
First morning almost all breakfast was out at 08am, no forks or spoons available and the guests had to wait a long time for new. Got a rude reaction when I notified the receptionist about this. Third morning breakfast was out of Coffey.
Otherwise nice rooms at the hotel and a nice lobby. But no customer care at all.
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Bodde här 3 nätter i oktober 2022