Terrass/Patio
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Recensioner av Residence Inn by Marriott Greenville

3 out of 5
Residence Inn by Marriott Greenville
1820 W 5th St, Greenville, NC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 185 av 302 recensioner" "
8 - Bra i betyg. 68 av 302 recensioner" "
6 - Okej i betyg. 25 av 302 recensioner" "
4 - Dåligt i betyg. 9 av 302 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 302 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was perfect for graduation. Clean and good location.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Tanya

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i februari 2024
Svar från Director of Sales 30 apr. 2024
Tanya, we are happy to hear you enjoyed your stay with us. We appreciate your taking the time to write a review and hope to see you again soon!

10/10 Fantastiskt

terri, Rogers

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thanks for the gluten free options for breakfast much appreciated
Bodde här 2 nätter i april 2024
Svar från Director of Sales 30 apr. 2024
Terri, we are so happy to hear you enjoyed your stay with us as well as the gluten free options for breakfast. We appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Ronald

Reste med familjen
Well kept and everyone was extremely polite and helpful
Bodde här 2 nätter i april 2024
Svar från Director of Sales 4 apr. 2024
Ronald, we are so happy to hear you enjoyed your stay. Thank you for taking the time to write the review of your stay. We are happy to hear you enjoyed our staff as well as the upkeep of the property. We hope to see you again soon.

6/10 Okej

Pamela

Gillade: Personal och service
When I arrived back to my room after a day away the TV would not work, front desk told me to look at the back of the TV, turn off power and restart and that should fix it. Found the cable box was broken, called back to let them know... there was no offer of other room, discount or sending maintenance. A bit dissapointed.
Bodde här 1 natt i april 2024
Svar från Director of Sales 4 apr. 2024
Pamela, thank you for taking the time to write a review of your stay with us. We are so sorry to hear about the issues with your cable box in the room. We would love to discuss the issue with you more in detail if you wouldn't mind giving the property a call so we can address this for you right away.

10/10 Fantastiskt

Sara

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Absolutely everything at this hotel was wonderful! Great, clean room! Our family will definitely stay here, again!
Bodde här 1 natt i mars 2024
Svar från Director of Sales 4 apr. 2024
Sara, we are so happy to hear you enjoyed your stay. Thank you for taking the time to write the review and we look forward to serving you again!

10/10 Fantastiskt

Yesenia, Reidsville

Bodde här 4 nätter i mars 2024
Svar från Director of Sales 19 apr. 2024
Yesenia, thank you for your review. We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Fantastiskt

jon

Bodde här 1 natt i mars 2024
Svar från Director of Sales 4 apr. 2024
Jon, we are so happy to hear you enjoyed your stay. Thank you for taking the time to write the review and we look forward to hopefully serving you again soon!

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable, quiet stay.
Bodde här 2 nätter i februari 2024
Svar från Director of Sales 23 feb. 2024
Christopher, thank you for taking the time to write a review of your stay. We are happy to hear that you enjoyed your stay, and we hope to see you again soon.

8/10 Bra

Gloria

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfortable
The hotel is nice with a clean room. I didn’t give a 5 start due to non service of clean linens (towels) not being replenished.
Bodde här 3 nätter i januari 2024
Svar från Director of Sales 26 jan. 2024
Gloria, thank you for detailed response. Since we are an extended stay property, we do provide service every other day unless requested otherwise. If you stay with us again, at check in just inform the desk you would like service daily and we can ensure you are taken care of!

10/10 Fantastiskt

Chanda

Bodde här 2 nätter i januari 2024
Svar från Director of Sales 12 feb. 2024
Chanda, thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon.

6/10 Okej

Kristin

Bodde här 1 natt i januari 2024
Svar från Director of Sales 26 jan. 2024
Kristin, we appreciate you taking the time to write a review of your stay. We would love if you could reach out to the property and let us know how we could have made your stay more enjoyable with us.

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was able to check in early. The place is clean. The place is quiet. Lots of dining options. The staff is friendly. It's all good.
Bodde här 1 natt i januari 2024
Svar från Director of Sales 26 jan. 2024
Chris, thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your time with us and hope to see you again!

10/10 Fantastiskt

Rachna

Bodde här 2 nätter i januari 2024
Svar från Director of Sales 12 feb. 2024
Rachna, thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Fantastiskt

Georgia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Director of Sales 15 jan. 2024
Georgia, thank you for your feedback. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is our "go to" place to stay in Greenville! Always a great stay!
Bodde här 1 natt i januari 2024
Svar från Director of Sales 15 jan. 2024
Mary, we appreciate your repeat business to the property as well as your feedback. We can't wait to serve you again in the future!

8/10 Bra

Carrie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very loud - people around me and the area in general. Staff was great.
Bodde här 1 natt i januari 2024
Svar från Director of Sales 15 jan. 2024
Carrie, we appreciate your feedback. We are sorry to hear that your neighbors were load during your stay. If this ever happens again, please alert front desk of the issue so we can ensure you have a pleasant and quiet stay with us.

10/10 Fantastiskt

Kevin

Bodde här 1 natt i januari 2024
Svar från Director of Sales 15 jan. 2024
Kevin, thank you for writing a review of your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från DOS 4 jan. 2024
James, thank you for your review. We are happy to hear you enjoyed your stay with us and hope to see you again soon.

10/10 Fantastiskt

Kathy

Reste med familjen
Gillade: Bekvämligheter
Such a pleasant staff and comfortable facilities. They will become our go-to lodging while our grandson is in med school at EVU!
Bodde här 1 natt i december 2023
Svar från Director of Sales 12 feb. 2024
Kathy, thank you for taking the time to write a review of your stay with us. We are so happy to hear you enjoyed your time with us and we can't wait to see you again when you come back to visit your grandson.

10/10 Fantastiskt

Keith

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, ultra clean and quiet. The beds were very comfortable and that was an important consideration for our stay in Greenville—a good night’s sleep.
Bodde här 1 natt i december 2023
Svar från Director of Sales 12 feb. 2024
Keith, thank you for taking the time to write such a detailed review of your stay with us. We are so happy to hear you enjoyed your time with us and found our beds comfortable. We hope to see you again soon!

8/10 Bra

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, good, clean, and convenient property. Our rooms had very low water pressure, which made showers near impossible for me, and impossible for my wife and daughter, who needed more water pressure to rinse conditioner/shampoo from hair. Otherwise, we do like Marriott properties, and the staff were helpful on everything but this. They didn’t have maintenance on-site when I talked to front desk about the water pressure issues.
Bodde här 4 nätter i december 2023
Svar från Director of Sales 2 jan. 2024
Jeffrey, we appreciate you taking the time to write a review of your stay with us. Please note, I have alerted maintenance to the issue of the water pressure to ensure we get that fixed. We are happy to hear though you still enjoyed your stay with us and hope to see you again soon.

8/10 Bra

isabel

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location for my meetings.
Bodde här 3 nätter i november 2023
Svar från Director of Sales 27 dec. 2023
Thank you Isabel, we are happy to hear you enjoyed the location of the property and we hope to see you again soon!

2/10 Väldigt dåligt

Shameka

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The guest across from us was very rude and irate, the door was swinging all night & it was smoke in the air. So much so the front desk clerk said she smelled it too. Not to mention the rounded off charges. I was charged $162.72 through Expedia for 12/24/23-12/25/2023. Once I arrived I was told by front desk clerk that I will get charged a $20 incidental fee. Now $162.72 $20.00 = $182.72 all day. So please make it make sense why my card was charged $190.00
Bodde här 1 natt i december 2023
Svar från Director of Sales 27 dec. 2023
Shameka, thank you for taking the time to write a review of your stay. I am sorry to hear that the guest across the hall was rude to you during your stay. As far as the charges, if you would like to call the property directly, we would be more than happy to explain any charges for you!

2/10 Väldigt dåligt

jason

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible experience. I paid for a room I did not get. Shame on you.
Bodde här 1 natt i december 2023
Svar från Director of Sales 27 dec. 2023
Jason, we are sorry to hear that you did not have a pleasant experience at the property. If you wouldn't mind reaching out to us directly so we can address this issue and make it right for you.

2/10 Väldigt dåligt

steve

Affärsresenär
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Sleepless and stinky
When we arrived the room looked great. The problems started when we returned to the room after dinner. The room was cold despite the thermostat being set at 77 degrees. It was 72 in the room by the thermostat. After reporting maintenance said it was just going to take a little bit to warm up. We asked for extra blankets and were told that they did not have but one. We turned the thermostat to 85 degrees and tried to get a hot shower. There was no hot water. When reporting this we were told that the hotel was full and that was the problem. At 2 o clock that night the room was sheltering hot. We turned the thermostat down and within an hour it was freezing again. The next morning we tried to get a shower and the water was still cold. It was hot at the sinks but cold in the shower. We booked this room for my son's graduation. Not to be able to sleep the night before the graduation and get showers was unacceptable. The staff were pleasant and nice but totally unhelpful when it came to the maintenance of the rooms.
Bodde här 1 natt i december 2023
Svar från Director of Sales 27 dec. 2023
Steve, we are sorry to hear of the issues you faced with the heating and cooling unit in your room. Unfortunately, due to the sizes of the guest rooms, it does sometimes take some time for the units to cool down or heat up the room. We appreciate you staying with us during such an important time in your son's life. We hope that if you are ever back in the Greenville area that you will give us another shot and stay with us again.

8/10 Bra

Judy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Director of Sales 27 dec. 2023
Judy, thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and we hope to see you again soon!

8/10 Bra

Millissa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Director of Sales 27 dec. 2023
Millissa, thank you for taking the time to write this review and we hope to see you again soon!

8/10 Bra

Holly

Bodde här 1 natt i december 2023
Svar från Director of Sales 27 dec. 2023
Holly, thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your time with us and we hope to see you again.

10/10 Fantastiskt

Patricia

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were very roomy and a full size kitchen.
Bodde här 3 nätter i november 2023
Svar från Director of Sales 27 dec. 2023
Patricia, we are so happy to hear that you enjoyed your stay with us as well as the size of our rooms. Thank you for taking the time to leave us a review and we hope to see you again.

8/10 Bra

Monica

Bodde här 1 natt i november 2023
Svar från Director of Sales 27 dec. 2023
Monica, we are happy to hear you enjoyed your stay with us. We thank you for taking the time to write a review and we hope to see you again soon!

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Director of Sales 15 nov. 2023
Donald, thank you for taking the time to write a review of your stay with us. We are happy to hear you enjoyed your stay and hope to see you again!

6/10 Okej

Berna

Bodde här 1 natt i november 2023
Svar från Director of Sales 13 nov. 2023
Thank you, Berna, for taking the time to write a review. We are happy to hear you enjoyed your stay and can't wait to see you again.

10/10 Fantastiskt

Keith, Anderson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Director of Sales 13 nov. 2023
Keith, we appreciate you taking the time to write a review of your stay with us. We are happy to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property appeared new or newly remodeled. The room was extremely spacious and more than expected by the photos. Thanks for a great stay!
Bodde här 1 natt i oktober 2023
Svar från Director of Sales 9 nov. 2023
Joseph, We are so happy to hear you enjoyed your stay and the sizes of the room. We appreciate you taking the time to write a review and hope to see you again soon!

10/10 Fantastiskt

Glen

Bodde här 1 natt i oktober 2023
Svar från Director of Sales 20 nov. 2023
Glen, we are happy to hear you enjoyed your stay and hope to see you again soon.

8/10 Bra

tara

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Director of Sales 25 okt. 2023
Tara, thank you for taking the time to write a review of your stay. We are happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Director of Sales 24 okt. 2023
Thank you for taking the time to write a review of your stay and we hope to see you again soon!

10/10 Fantastiskt

Haley

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was amazing! I would've preferred if the bar stayed open later on Saturday, but I have no other complaints. Thank you for a great stay.
Bodde här 1 natt i oktober 2023
Svar från Director of Sales 23 okt. 2023
We are so happy to hear that you enjoyed your stay with us. Thank you for taking the time to write a review of your stay and we hope to see you again soon!

10/10 Fantastiskt

Cristi

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a very nice stay.
Bodde här 1 natt i oktober 2023
Svar från Director of Sales 17 okt. 2023
We are so happy to hear that you enjoyed your time with us Cristi. Thank you for taking the time to write a review and we hope to be able to serve you again in the future.

4/10 Dåligt

William

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Place not clean even though it was said the room was ready. There was hair in the bathroom and fingernails in one of the draws. Floor didn’t it seem to have been vacuumed well.
Bodde här 2 nätter i oktober 2023
Svar från Director of Sales 6 nov. 2023
William, please know I have alerted the housekeeping staff of this issue. If you wouldn't mind reaching out to the property so we can get some more information about the issues you faced during your stay, we would greatly appreciate it.

8/10 Bra

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was very friendly but maid service can be a bit snappy.
Bodde här 2 nätter i september 2023
Svar från Director of Sales 17 okt. 2023
Thank you Melanie for taking the time to write a review of your stay with us. Please know that I have taken your concerns to the housekeeping supervisor to ensure that other guest do not have the same issue with the staff. We are happy to hear though that our front desk staff was pleasant, and we hope to be able to serve you again in the future.

10/10 Fantastiskt

Sally

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Hotel was great. Big room very clean and close to DT Greenville. Bed was very comfortable.
Bodde här 2 nätter i september 2023
Svar från Director of Sales 17 okt. 2023
Sally, we are so happy to hear that you enjoyed the amenities in your room and the location of the property. We appreciate you taking the time to write this and we hope to be able to see you again in the future.

10/10 Fantastiskt

KELLY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Director of Sales 22 sep. 2023
Thank you for taking the time to write a review of your stay. We are so happy to hear that you enjoyed your stay and hope to see you again soon.

6/10 Okej

George

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I DID NOT LIKE THE CLEANLES OF THE BATHROOM.
Bodde här 2 nätter i september 2023
Svar från Director of Sales 17 okt. 2023
George, I am sorry to hear that bathroom was not up to par. Please know that I have taken this to the correct supervisor to ensure we address this issue with the staff. We appreciate you taking the time to write this and hope you will stay with us again in the future.

6/10 Okej

Tina

Room were very stuffy .they allow dogs so I’m almost sure the reason for our stuffiness. They did t clean room daily . Staff was ok. Shower got backed up
Bodde här 2 nätter i september 2023
Svar från Director of Sales 17 okt. 2023
Tina, we appreciate you taking the time to write a review of your stay with us. I'm sorry to hear that there was an issue with your shower during your stay and that the room felt stuffy. I have alerted housekeeping and maintenance to ensure we address these issues so other guests do not have the same experience.

10/10 Fantastiskt

William

Bodde här 2 nätter i september 2023
Svar från Director of Sales 22 sep. 2023
Thank you for taking the time to write a review of your stay. We are so happy to hear that you enjoyed your stay and hope to see you again soon.

8/10 Bra

Gina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Director of Sales 22 sep. 2023
Gina, Thank you so much for taking the time to write a review of your stay. We are so happy to hear that you enjoyed your stay and hope to see you again soon.

8/10 Bra

Glenn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Director of Sales 22 sep. 2023
Thank you for taking the time to write a review of your stay. We are so happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Fantastiskt

Mark

Bodde här 1 natt i augusti 2023
Svar från Director of Sales 22 sep. 2023
Thank you for taking the time to write a review of your stay. We are so happy to hear that you enjoyed your stay and hope to see you again soon.