2/10 Väldigt dåligt
Kaitlyn
7 sep. 2025
Gillade inte: Personal och service
Terrible experience. I gave the hotel a heads up that I was traveling with a service dog at booking weeks prior, which they didn’t mention at check in and I was pleasantly surprised, thinking they were simply not going to give me a hard time. Quite the opposite. The front desk saw him later on and promptly came to my room and repeatedly called, trying to force me to check out. I had to contact Expedia for support. They were demanding documentation (“service dog ID”) which any legitimate handler knows is not required and illegal to request, but people passing their pets off as service dogs sure love to use these fake documents to bring their pets everywhere. This is a perfect example of how that behavior impacts actual service dog handlers. The hotel was directed to the Americans with Disabilities Act for education but refused
Kaitlyn
Bodde här 1 natt i september 2025