Hotell i Groton

“Don’t count on customer service from Expedia. It doesn’t exist. The staff is good and should get more support. Lost me as a customer”

“No elevator ”

“The only thing this place has is proximity to Sudbury. The door was warped and had a 3” space at the bottom so mice could get in. So obvious that they tried to fix it and couldn’t. Broken toilet paper holder, mirror,etc. ”

“It’s was 90 degrees and the pool was closed for renovations even though the website promised it would be open a week ago. A horrible surprise was the gym was closed as well. Stayed for three nights and was looking forward to working out everyday to relieve stress. Spoke with 3 staff, none were willing to do ANYTHING to remedy situation. No gym pass at nearby gym, no points, no upgrade, nothing. Worst experience. Even though continental breakfast was until 10am at 9:15 no oatmeal left, no hot...

“Good”

“The directions for the tv stopped short on how to use the remote once the tv was turned on, We have a different cable provider at home and the remote was different. ”

“It was cute and comfy. Great location and price!! The view was great too as we were in the back and the woods were right there. Also loved being able to open the window for fresh air! Some updates need to be done such as a couple of the window slats were broken. The fan and light in the bathroom didn’t work but the light about the vanity was very bright. There was a few ants but I told management and they went right in and took care of them. ”

“Good”

“Very nice property. Pleasant and professional employees. Breakfast was great!!”

“My wife was happy, as a consequence, I was happy.”

“Front desk staff was incredibly helpful.”

“Good hotel but nothing but forrest close by.”

“The 240 year old Birchwood Inn was a wonderful experience, quiet, quaint, and relaxing. The owner, Amy, is very welcoming and professional.”

“Cheeseburger”

“Convenient hotel for anyone doing business in the area and staying a few days. Rooms are comfortable and clean. ”

“Very clean room,staff super helpful”