Hello JoseThank you for taking the time to comment. When you make the reservation you get an automatic message suggesting the use of our valet parking. We will take a look on why you did not get that message.Regards!

Muchas gracias por tomarse el tiempo para poder evaluarnos, Sr. Martin, desafortunadamente no contamos con Roomservice hasta nuevo aviso, pero tenga por seguro que en un par de semanas mas lo estará ya que es solo mientras el restaurante termina su remodelación.

Buen día, Estimado ManuelMuchas gracias por su visita, fue un gusto recibirle y saber que su estancia fue placentera, le esperamos muy pronto nuevamente.¡Saludos!

Hola estimado Alejandro,Gracias por elegirnos para su reciente estadia, nos gustaria saber en que podemos mejorar para que la proxima vez que venga sea perfecto.¡Saludos!

Buen día, Estimado DorianMuchas gracias por su visita, le esperamos muy pronto nuevamente.¡Saludos!

Buen día, ChristineGracias por su visita, le esperamos muy pronto nuevamente.¡Hasta pronto!

Buen día, Estimada JasbithyLamentamos mucho que su estancia no haya sido la mejor, nos gustaría saber más acerca de su experiencia para saber en qué podemos mejorar.Esperamos recibirle nuevamente.¡Saludos!

Qué tal MariaMuchas gracias por su visita, le esperamos muy pronto nuevamente.¡Saludos!

Hello CelinaThank you for choosing us for you previous stay. We will let maintenance know to check that detail.Regards!

Hello Dear RobertoThank you for visiting us, we look forward to welcome you again very soon!Best regards!

Buen día, Estimado OscarLamentamos mucho que no se hayan cumplido por completo sus peticiones, con gusto tomaremos en cuenta su comentario para que no vuelva a suceder.Esperamos poder recibirlo nuevamente muy pronto.¡Saludos y gracias por su retroalimentación!

Hola BereniceGracias por escogernos como su anfitrion, esperamos verle pronto.¡Saludos!

Hola Rosa MariaGracias por elegirnos para su estadia, esperamos verle pronto.¡Saludos!

Buen día, Estimado Malcolm Muchas gracias por su visita, esperamos recibirle muy pronto nuevamente.¡Saludos!

Hello StevenThank you for choosing us, we hope to see you soonRegards!

Gracias por permitirnos brindarle una experiencia placentera.

Hola MonikNos da guso saber que le encanto nuestro servicio, esperamos verle pronto por aca.¡Saludos!

Thank for your comments.

Thank you for your comments, we waiting for you again. it's a pleasure.

Hello IreneWe are glad you had a great experience with us. Hope to see you soon again.Best regards!

Hello EvelinThank you for taking the time to comment on us. We are glad you had a great experience. You can be sure Eder will receive your comment.Best regards!

Hello FranklinThank you for taking the time to write about your experience with us. We hope to see you soon.Best regards!

Gracias por permitirnos hospedarse con nosotros, fue un placerte tenerlos aqui, los esperamos pronto.

Hello Dear EleazarThank you for your visit and comment, we look forward to welcome you again very soon!Best regards!

Hello Denisse,We appreciate you taking the time to leave a comment. We will work on the details so next time you visit us it can be a 5 out of 5.Best regards!

Buen día, Estimada CynthiaMuchas gracias por su visita, le esperamos muy pronto nuevamente.¡Saludos!

Hello Dear ChristianThank you for your comment, we are glad to know you enjoyed your visit with us.Please let us know how we can improve our guests experiences so we can get a better score the next time.Best regards!

Hello EmilyWe appreciate you taking the time to rate us,We hope to see you soon in the hotel.Best regards!

Hello Miguel, thank you for taking the time to comment about your stay with us. We are glad to know you enjoyed the stay at our hotel, hope to see you soon.Best regards!

Buen día, Estimado JavierMuchas gracias por su reciente visita, le esperamos muy pronto nuevamente.¡Saludos!

Hola MarcelaGracias por haber elegido nuestro hotel para su estancia, esperamos verla pronto.¡Saludos!

Hello Dear DonaldWe are glad to know you enjoyed your visit with us, we look forward to welcome you again very soon and probably get a better score with the best service!Best regards!

Buen día, Estimado José ÁngelGracias por su visita, nos gustaría saber un poco más sobre su estancia así podremos saber los aspectos a mejorar.Quedamos atentos y esperamos volver a recibirle nuevamente.¡Saludos!

Hello Dear ZoredithThank you for your comment, we are glad to know you really enjoyed the area, we hope to receive you again very soon so we can show you other rooms that are bigger.Greetings!

Hello Dear YazminThank you for your feedback, we are very sorry we did not exceed your expectations, but the view is always subject to availability, we hope you give us another opportunity to show other kind of rooms where the view is directly as you like. Best regards!

Hello Dear GabrielaThank you for your comment, we look forward to welcome you again very soon!Best regards!

Buen día, Estimada JessicaMuchas gracias por su reciente visita. Le esperamos muy pronto nuevamente.¡Saludos!

Buen día, Estimado MarcosMuchas gracias por su reciente visita, le esperamos muy pronto nuevamente.¡Saludos!

Hello Dear JustoThank you for your visit, it was a pleasure to welcome you recently.We look forward to welcome you again very soon!Best Regards!

Hello Dear PatriciaThank you for letting us know about your visit, we look forward to welcome you again very soon!

Buen día Estimado MarioMuchas gracias por su reciente visita, esperamos recibirle muy pronto nuevamente.¡Saludos!

Hello Dear EduardoThank you for your replying the pleasure is for us, we look forward to welcome you again very soon!Best regards!

Hello Dear CarlosThe pleasure is for us, we look forward to welcome you very soon!Best regards!

Hello Dear SalvadorWe are very sorry for the incident you had during your stay with us. Unfortunately we cannot match the prices with an uber because they usually raise the rate in case of traffic or an incident and the service we offer is a stable rate. When there are some events in the akron the traffic can complicate operation times. That's why prices are subject to availability and operation. We are sorry for the inconvenient this may caused to you. Best regards!

Hola ConradoNos alegra saber que tuvo una grata experiencia con nosotros. Eperamos verle pronto.¡Saludos!

Hello DearThank you for your visit.We look forward to welcome you again!Best regards!

Hello Dear SelinaWe are glad to know you enjoyed the service, we do have light in the terrace, we suggest you in the future to ask how you can turn on the light. We can gladly assist you in everything you need.Best regards!

Dear JuanThank you for your visit, we would like to know how to improve our guest experience so we can get a better score.Best regards!

Hello Dear FernandoThank you for your comment, it helps us to improve our guest experience and we will review your concerns.Thank you!

Dear GilbertoWe are glad to know you enjoyed your stay. As any big city, in downtown happens this situation. We do have security 24hrs inside the hotel so you, could feel safe in our facilities. We look forward to welcome you again very soon!Best regards!