Hotell i Gudauri Recreational Area

“Hotel worth the price.”

“A lovely hotel in a lovely ski resort. Great views on the mountains from the spa facilities. Unfortunately, there is a big problem with the staff at the reception and also in the spa facilities. Unhelpful, not interested, some even bluntly rude. Some would spend their time looking at their phones while you’re talking to them. The reception staff let us check in into a room which wasn’t ready and when we got back downstairs with all our luggage (no one offered to help with the luggage) we were...

“I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved...

“Ett f.d. fantastiskt hotell. Men det har schangserat och är delvis nedgånget. Vissa delar (spa-avdelningen t.ex.) är fortfarande jättefina. Lobbyn fantastisk. Städningen på rummet var katastrof. Det värsta jag varit med om. Jag sa till flera gånger, men det blev bra först efter omstädning. Detta upprepade sig var och varannan dag. Sade jag inte till så förblev det ostädat. De gick in och bäddade sängen, det var ungefär så mycket som städerskorna gjorde. Flera faciliteter på hotellet,...

“The rooms had lots of storage space for luggage. Beds and pillows were a bit hard but ok. No safe to lock valuable stuff in. Dinner was good but serving hours a bit short. Not the best service in the restaurant and in the reception. Nice spa! ”

“Super lo”

“冬に利用しました。 キッチンを使わせて貰えたのでとても便利でした。部屋もとても清潔で暖房も整っており過ごしやすかったです。 食材は麓のスーパーのスパーで買うことが出来ます。米は無くパンが安いです。 ※宿の位置がエクスペディア表示の地図とは違っているので予め場所を調べて行くことをおすすめします。”