“I’ve never written a hotel review before, but this experience left me no choice. As a well-traveled guest from Sweden, I’ve never felt so deceived. My friend and I carefully chose this hotel based on its photos and descriptions of a beachfront location with included umbrellas, beach towels, and chairs.
Upon arrival, we were shocked to learn our room was in a separate, rundown motel-style building across the street, next to a parking lot. Instead of a beachfront stay, we were stuck behind a...
“This is the 2nd time that we have stayed at this location and both times the staff allowed parties, well after midnight. I seen and heard that other customers had complained as well, this was supposed to be a family place to bring your children (i had brought my elderly mother) the people in the room next to ours had their music up so loud I thought the whole hotel was having a party, the drunken guests were outside of all our doors yelling obscenities. The staff did try to speak to them,...
“I've stayed at Candlewood Suites in the past.
First impressions are always the most important. Unfortunately the front desk staff at this specific location falls short of welcoming. My best experience was the young man that assisted me when I left. They just don't seem to like their job and it shows.
On a more personal note, we were placed in room 110 (don't allow it). It's next to a maintenance room and below what sounded like a herd of buffalo above us. From what I could hear, it may be...
“Very nice hotel with an excellent staff and a very good location on the beach and with a walking distance to Pier Park with all the restaurants and shopping. We definitely will come back.”
“Beautiful place. Loved the view. Plenty of room for 7 adults. The only thing I would ask for is, you should have a least two rolls of toilet paper per bathroom, also two rolls of paper towels Every thing else was wonderful and beautiful. would recommend this place to all my family and friends.”
“Everything was perfect, the only complaint that I have is that the dryer is very outdated so it took absolutely forever to get my clothes dried and the front door had no lock on it where we could lock it from the inside before we went to bed. Those were my only complaints. We will be staying here again in the future!”
“Building was clean, condo was clean except for candy wrappers behind the mattress on the bottom bunk. Kitchen could use better stocking. No storage containers available. Elevators were slow and kept breaking down, but slow is typical during high season. Staff were super friendly.”
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