The unit itself was fine, but I will NEVER book a Vacasa property again. We arrived at 9pm to find trash in the kitchen, dirty sheets still on beds, dirty towels on the floor, and no toilet paper. We repeatedly contacted Vacasa via messaging, emails, and phone. While apologetic, they just kept telling me they’d notify the local office about the problems. The local office has yet to contact us other than dropping off TP and sheets the following day (after we’d already had to buy our own TP and cleaning products). Considering that we’ve already paid the cleaning fee for a house that was never cleaned and our first night was ruined, we believe we deserve a partial refund. Unfortunately, all Vacasa customer service has done is give us the run around. We travel a lot and I have never been so disappointed in a rental company.