These condos say family friendly but it was party cove for college age people. Loud and destructive crowd, throwing trash off balconies into the pool day and night, spitting off into pool area, music blasting most of the night. We arrived with our door not closing properly or locking, security was no help its not their problem. Vacasa customer service 5 rep's were no help, they sent someone the next day around noon. So we had to barricade the door. The master toilet leaked and they had shut off 3 hours prior to our arrival to replace the whole toilet around 3pm the next day and the plumbers left our door unlocked while no one was there, we were at the beach. They didn't call prior like they said. Dead bug in the fridge on arrival. All the blankets were stained and as thin as curtains, they failed to even have a blanket for the couch pullout. The lighting in master needs updating, it was like seeing by candlelight.
Within an hour of arrival the kids feet were black from walking around the condo. Bring house shoes or your own cleaning supplies and blankets. Also, no pizza cutter. In need of update appliances and mattresses. Couch pillows had rips.Sucks it was this much money. Literally The Holiday Inn at my last stay in Gulf Shores was much better. If you need guests to stay, advice would make sure you have 1 full day in between stays so housekeeping can do a thorough job. I'm sure no money will br credited it is always someone else's fault. I'm sorry, blah, blah, blah.