Chasity was extremely prompt, nice and patient with me when I had difficulty with getting in to the unit. The hint is to press the little house symbol first and then enter passcode.The location is great with a view of the beach and a few hundred steps to the beach.On cooler days we enjoyed the indoor pool , hot tub and sauna.If you’re a tea drinker like me I used a sauce pan to boil the water, I’d advise bringing or portable kettle if you have one. The two tvs are sizable, one is Roku to which we are not accustomed. The other we attached our VSee box to watch LiveBarn AAAboys hockey!Be sure to bring beach chairs, blankets, umbrella, pool noodles etc if you have them.Most of all leave your cares at home and enjoy! If you have forgotten anything you can take a road trip to Walmart, Target or many other places!