Lobby

Recensioner av Hilton Garden Inn Gulfport Airport

3 out of 5
Hilton Garden Inn Gulfport Airport
14108 Airport Road, Gulfport, MS

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 595 av 981 recensioner" "
8 - Bra i betyg. 255 av 981 recensioner" "
6 - Okej i betyg. 73 av 981 recensioner" "
4 - Dåligt i betyg. 37 av 981 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 981 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Lydia

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The king size bed was lacking in size. I would hate to see what a queen or full looked like. My towels and bedding (sheets) had blood stains on them. The hot tub railing to go into it was loose and swinging from side to side and the stairs leading into it were not marked well. The only nice thing was that the pillows were soft and plush.
Bodde här 2 nätter i maj 2024
Svar från Dawn 27 maj 2024
Dear Lydia,Please accept my sincere apologies for the issues you had during your stay with us. I will certainly be following up with our housekeeping and maintenance teams to ensure that we are providing a quality experience for you, our valued guest. I hope you will give us another opportunity when you visit the Mississippi Gulf Coast.

10/10 Fantastiskt

Carrie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and comfortable rooms. Convenient airport shuttle service.
Bodde här 2 nätter i maj 2024
Svar från Dawn 27 maj 2024
Dear Carrie, Thank you for taking time to share your feedback about your recent stay at the Hilton Garden Inn Gulfport! We are thrilled to hear that you enjoyed your stay! We look forward to seeing you again when you return to the Mississippi Gulf Coast

10/10 Fantastiskt

Raymond

Affärsresenär
Gillade: Bekvämligheter
The size of the rooms were extremely large and accessible. The hot tub was very nice to have. Having two TVs was also nice. I had it all around good experience and I will use this hotel for my future. Stay thank you
Bodde här 1 natt i april 2024
Svar från Dawn 27 maj 2024
Thank you for taking time to rate your stay with us! We are thrilled that you enjoyed your stay with us and we look forward to seeing you again!

10/10 Fantastiskt

Ben

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Dawn 27 maj 2024
Thank you for rating us a 5 out of 5! We're thrilled to see you enjoyed your stay and we look forward to seeing you again!

2/10 Väldigt dåligt

Robert

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The lobby was clean is the only good thing I can say. The room was clean, but had spiders in the bathtub and the bed was so uncomfortable we didn't get any sleep. The sheets were itchy and it felt as if something was biting us. We called the front desk twice and no one answered. Breakfast was advertised on the website as free, but there is actually a $15 charge.
Bodde här 1 natt i april 2024
Svar från Dawn 17 apr. 2024
Dear Robert, Please accept my sincere apology that you did not enjoy your stay at the hotel. We take your concerns very seriously and I am following up with the team to ensure that the issues that you had do not repeat. Please feel free to reach out to me should you have any other concerns.

10/10 Fantastiskt

IAniedra

Gillade: Renlighet och boendets skick och faciliteter
Love it
Bodde här 3 nätter i april 2024
Svar från Dawn 17 apr. 2024
Thank you for sharing your feedback about your stay. We are thrilled to hear that you enjoyed your stay!

10/10 Fantastiskt

joel

The property was landscaped in very good shape the staff is very knowledgeable and polite. We came for a basketball tournament and had all the amenities I needed for my family. I will be staying at the Hilton hotels now, I used to be with Wyndham but had a bad experience.
Bodde här 2 nätter i april 2024
Svar från Dawn 17 apr. 2024
Thank you for taking time to share your thoughts about your stay with us. We are thrilled to know you enjoyed your stay!

10/10 Fantastiskt

Lee

Gillade: Personal och service och boendets skick och faciliteter
Private
Bodde här 1 natt i mars 2024
Svar från HGI 6 apr. 2024
Thank You for staying with us!!

10/10 Fantastiskt

patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Dawn 17 apr. 2024
Thank you for rating your stay with us! We're thrilled to receive a 5 out of 5!

10/10 Fantastiskt

Michelle

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed here last year for Winterguard competition and booked again for same reason this year. Very clean, comfortable, and close to everything. The only complaint is the pillows are not comfortable!!!
Bodde här 2 nätter i mars 2024
Svar från Dawn 17 apr. 2024
Thank you for rating your stay with us! We're thrilled to receive a 5 out of 5!

10/10 Fantastiskt

Justin

Bodde här 1 natt i mars 2024
Svar från Dawn 17 apr. 2024
Thank you for rating your stay with us! We're thrilled to receive a 5 out of 5!

8/10 Bra

Cole

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024

6/10 Okej

Leontyne

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
When I first made it front staff which was 2 older ladies wasn’t polite or greeted us at all. I stayed on the fourth floor and heard loud footsteps above my head all night long. Definitely wouldn’t stay again.
Bodde här 2 nätter i februari 2024

8/10 Bra

Warren

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

India

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Camondrau

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I will stay again wonderful place
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Adrian Neil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall recommended
Bodde här 1 natt i januari 2024
Svar från Dawn 28 jan. 2024
Thank you for taking time to rate your stay with us! I'm thrilled to see you rated us a 5 out of 5! We look forward to seeing you again!

6/10 Okej

William

Reste med sin partner, Reste med husdjur
I will not use the communal soap, lotion and so on. We asked for and received new bar soap which was fine. The communally used things like that are not safe to use in my opinion.
Bodde här 1 natt i januari 2024
Svar från Dawn 16 jan. 2024
Dear William, I can completely understand your concern about the bulk bath amenities. Hilton researched several different types of dispensers prior to rolling out the bulk program to ensure the safety of our guests was a top priority. While the bottles are tamper resistant, we want you to feel safe and secure and will be happy to make single serve products available to you when you stay with us. We look forward to seeing you again in the future!

10/10 Fantastiskt

Melody

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Dawn 9 jan. 2024
Thank you for taking time to rate your stay with us! I'm thrilled that you found us to be a 10 out of 10! We look forward to to seeing you again!

8/10 Bra

Theresa

Bodde här 1 natt i december 2023
Svar från Dawn 9 jan. 2024
Thank you for taking time to rate your stay with us! We value you and hope to see you again soon!

6/10 Okej

ROGER

Affärsresenär
Gillade inte: Bekvämligheter
Breakfast was poor and the price was outlandish. Not even a comp bottle of H2O.
Bodde här 1 natt i december 2023
Svar från Dawn 11 dec. 2023
Dear Mr. Roger,Please accept my apology concerning your recent stay. Our team works hard to provide a quality breakfast at a fair price for the buffet and the A la Carte Menu while providing a complimentary coffee and water station in our lobby. I'm sorry that we failed to do so during your stay. I appreciate your feedback and will be sharing it with the team so that we can improve our offerings. I hope you will consider staying with us again!

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The staff was fantastic. The facility is in dire need of updating and a deep clean. The room felt bare.
Bodde här 1 natt i december 2023
Svar från Dawn 11 dec. 2023
Thank you for sharing your feedback concerning your recent stay. I'm sorry that we failed to meet the cleanliness standards for which we are known and I will be sharing your feedback with my team so that we can improve our level of cleanliness. I hope you will consider staying with us again!

10/10 Fantastiskt

April, Richton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i november 2023
Svar från Dawn 11 dec. 2023
Thank you for rating your stay with us! We're thrilled that you enjoyed your stay!

10/10 Fantastiskt

Keila

Bodde här 1 natt i november 2023
Svar från Dawn 11 dec. 2023
Thank you for rating your stay with us! We're thrilled that you enjoyed your stay!

10/10 Fantastiskt

Don

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Dawn 11 dec. 2023
Thank you for rating your stay with us! We're thrilled that you enjoyed your stay!

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent accommodation
Bodde här 1 natt i november 2023
Svar från Dawn 11 dec. 2023
Thank you for rating your stay with us! We're thrilled that you enjoyed your stay!

10/10 Fantastiskt

Kliengsak

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and easy to get to.
Bodde här 1 natt i oktober 2023
Svar från Dawn 31 okt. 2023
Kliengsak, Thank you for taking time to share your feedback about the Hilton Garden Inn Gulfport!! I'm so glad you enjoyed your stay and we look forward to to seeing you again when you return to the Mississippi Gulf Coast!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Weekend
We had the most amazing room, best food and fantastic service! We will stay there again!!!! Great weekend!!!
Bodde här 2 nätter i oktober 2023
Svar från Dawn 31 okt. 2023
Jennifer, Thank you for taking time to share your feedback about the Hilton Garden Inn Gulfport! We are thrilled you enjoyed your stay and look forward to seeing you again!

10/10 Fantastiskt

Lakeshia

Bodde här 1 natt i oktober 2023
Svar från Dawn 11 dec. 2023
Thank you for rating your stay with us! We're thrilled that you enjoyed your stay!

10/10 Fantastiskt

Royal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was very comfortable & we really enjoyed ourselves.
Bodde här 2 nätter i oktober 2023
Svar från Dawn 27 okt. 2023
Thank you for taking time to share your feedback about your recent stay. We're thrilled that you enjoyed your stay and look forward to welcoming you again!

4/10 Dåligt

John

Reste med familjen
Gillade inte: Renlighet och personal och service
Not what you would expect from a Hilton!
Checking is was very odd. I prepaid online with Hotels.com and was told that it wasn't paid and asked for full payment. Had to show that it was paid by logging into my bank account online and also showing my paid receipt. The staff person asked for a tip. In the room the refrigerator was open and not running properly. My wife ended up defrosting the fridge and then it ran properly. Shampoo and conditioner dispensers were completely empty. The coffee maker didn't work properly as coffee grounds floated on top of the coffee. Hallway on the second floor didn't look like it was vacuumed in days. Breakfast was overpriced ($16 per person) and was equal to what you would get free with most other brand hotels. The reason we chose this hotel was it's proximity to the airport and it's 24 hour shuttle service. The shuttle service was very good and the driver was very courteous.
Bodde här 2 nätter i oktober 2023
Svar från Dawn 27 okt. 2023
Dear John,I['m sorry that you did not enjoy your stay with us.In addition to the buffet, we also offer an a la carte menu with individual pricing. I'm sorry that your options where not offered to you or explained when you had breakfast. I will certainly be following up with the team concerning the issues during your stay and hope you will give us another opportunity in the future.

10/10 Fantastiskt

Kirsteen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Dawn 27 okt. 2023
Thank you for taking time to rate your stay at the Hilton Garden Inn Gulfport! We appreciate you and look forward to welcoming you again!

8/10 Bra

Steveanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Dawn 24 okt. 2023
Thank you for taking time to rate your stay at the Hilton Garden Inn! We look forward to seeing you again when you visit the Mississippi Gulf Coast Coast!

10/10 Fantastiskt

Jarmikya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Dawn 23 okt. 2023
Thank you for taking time to rate your stay at the Hilton Garden Inn Gulfport! We're thrilled you enjoyed your stay!

10/10 Fantastiskt

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was in a good location.
Bodde här 1 natt i oktober 2023
Svar från Dawn 23 okt. 2023
Thank you for taking time to share your feedback about the Hilton Garden Inn Gulfport! We look forward to seeing you again when you return to the Mississippi Gulf Coast!

10/10 Fantastiskt

Mary Louise

Reste med familjen
Gillade: Bekvämligheter
Rooms were great and front desk personnel were very helpful
Bodde här 1 natt i oktober 2023
Svar från Dawn 17 okt. 2023
Thank you for taking time to share your feedback about your recent stay at the Hilton Garden Inn Gulfport! We;re thrilled you enjoyed your stay! We look forward to welcoming you back!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One night stay
Very good would stay there again
Bodde här 1 natt i oktober 2023
Svar från Dawn 17 okt. 2023
Thank you for taking time to share your feedback! We're thrilled you enjoyed your stay and look forward to seeing you again!

2/10 Väldigt dåligt

Kody

Bodde här 3 nätter i oktober 2023
Svar från Dawn 17 okt. 2023
Hi Kody, I'm sorry you did not enjoy your stay with us. If there is anything that we could have done differently, please let us know! Our goal is to provide outstanding service and accommodations and any additional feed back would be appreciated!

10/10 Fantastiskt

Jasmine

Bodde här 1 natt i oktober 2023
Svar från Dawn 17 okt. 2023
Thank you for taking time to rate your stay at the Hilton Garden Inn Gulfport! We're thrilled you enjoyed your stay!

10/10 Fantastiskt

Suzell

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very accommodating.
Bodde här 1 natt i september 2023
Svar från Dawn 17 okt. 2023
Thank you for taking time to share your experience at the Hilton Garden Inn Gulfport! We look forward to welcoming you back when you visit the Mississippi Gulf Coast!

10/10 Fantastiskt

Carolyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i september 2023
Svar från DeWanda Green 24 sep. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Dåligt

Emily

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Dirty
Bodde här 1 natt i september 2023
Svar från Dawn 22 sep. 2023
Dear Emily,Please accept my sincere apology concerning the cleanliness of the hotel during your stay. I will be following up with the team to address your concerns. Please feel free to share more details so that I can address them specifically with the team to ensure we improve our hotel and services.

2/10 Väldigt dåligt

romela

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Dawn 22 sep. 2023
Dear Romela,Please accept my sincere apology concerning your recent stay. Please feel free to share additional information so that I can address the reasons for the 1 star. Thank you for your time in sharing this information.

10/10 Fantastiskt

Johnathn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Try the Austin Street Tacos! They were amazing!
Bodde här 1 natt i september 2023
Svar från Dawn 22 sep. 2023
Thank you for sharing your feedback about the Austin Street Tacos! I love them too! We look forward to seeing you again when you visit the Mississippi Gulf Coast!

10/10 Fantastiskt

Marcellus, Norwood

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The peace an quiet
Bodde här 1 natt i juni 2023
Svar från Dawn 7 sep. 2023
Thank you for taking time to share your feedback about your recent stay with us! We look forward to seeing you again when you return to the Mississippi Gulf Coast!

10/10 Fantastiskt

June

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff warm, welcoming. Friendly
Bodde här 1 natt i september 2023
Svar från Dawn 4 sep. 2023
Thank you for taking time to share your feedback about your recent stay with us. I'm thrilled you had a great stay! We look forward to seeing you again when you return to the Mississippi Gulf Coast!

8/10 Bra

HAROLD

Reste med familjen
Bodde här 1 natt i augusti 2023
Svar från DeWanda Green 29 aug. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från DeWanda Green 29 aug. 2023
Thank you for taking time to share your feedback about your stay! The team works hard to provide a clean and comfortable environment for you!

8/10 Bra

Joe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Dawn 24 aug. 2023
Thank you for taking time to rate your stay! We look forward to having you stay with us again!

8/10 Bra

Sheila

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was awesome. Will surely stay there again.
Bodde här 2 nätter i augusti 2023
Svar från Dawn 24 aug. 2023
Thank you for taking time to rate your stay! We look forward to having you stay with us again!