Hotell nära HK on the Bay

“Went to check in and the guy at check in wanted to charge me extra after I had already payed online. After calling customer service and being informed he had to call them to verify he refused to call to verify reservation. Horrible customer service will never book with them again.”

“Everything thing was great, but the breakfast was horrible, it was cold, dry, hard, and the wait time was ridiculous. We waited 2 hours for it, and we did not even get one of our juices. There was only one staff member working breakfast, and it was hard for her.”

“This place by far is the best hotel that I’ve ever stayed in. The staff (each and everyone) made our stay that much better, from toilet paper to directions to just talking they made my family feel welcome. The hotels amenities were outstanding. The breakfast and social hours were awesome meeting new friends and just having pleasant conversations with people we didn’t even know. Thank you for that opportunity. The food (which changed daily) were plentiful and delicious. We took advantage of every...

“I booked a room for my son under his name because he was traveling to the area on company business. After working all day and arriving close to midnight, he was informed by the front desk clerk that he could not check in because I had paid for the reservation, despite his name being listed on it. Given the late hour, he had no choice but to find and pay for another hotel room. To make matters worse, the hotel refused to refund the original reservation. This is a very disappointing way to treat...

“This was a surprisingly nice place to stay, we weren’t expecting much but the room was great - nice and spacious, clean and a nice little mini lounge. Checking in was smooth & easy, and overall good value.”

“Wonderful, clean and respectful staff.”

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“This hotel works for a nights stay, but not much more. It’s close to the beach, but the beach is not very nice. Overall pretty clean, though there was a cockroach in the window at arrival. The guy at the front desk wasn’t too thrilled when I arrived at 10.30 pm, but maybe he had a bad day, or I looked shady. ”

“The place was fine but dated”

“Lite frukost urval”

“Room was clean”

“Hotelroom smelled like cigarette smoke. We let the AC fan run for 6 hours and it still smlled bad. The floor in the room was dirty, full of sand and food crumbs. ”

“Hotell på stranden med utomhuspool. Städningen var försenad så vi fick vänta på vårt rum och då var ändå incheckningstiden 16.00. Poolens tider var fr 10 - 22 men öppnade först ca10.30. I rummet vi hade ingick kök med spis. kylskåp och kaffebryggare men saknade porslin, glas och dyl. Vet inte hur ni tänkt. ”

“The room was very clean and staff was very nice and helpful.”

“Everything was wonderful and very convenient to all the things I needed.”

“Staff are nice and friendly except asking the purpose of my staying i want to rest.. and breakfast serve more early than other hotel.”