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Recensioner av Scarlet Pearl Cruises

5 out of 5
Scarlet Pearl Cruises
Halong International Cruise Port, Ha Long, Quang Ninh

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 22 av 28 recensioner" "
8 - Bra i betyg. 5 av 28 recensioner" "
6 - Okej i betyg. 0 av 28 recensioner" "
4 - Dåligt i betyg. 0 av 28 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 28 recensioner" "

9,4/10

Renlighet

9,6/10

Personal och service

9,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kent

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don´t miss this!
Vi gjorde en 3 dagars/2 nätters tur med Scarlet Pearl Cruises och var inte besvikna en enda sekund. Upp plockade på vårt Hotell i Hanoi i rätt tid, samlades upp i dears egna lounge vid hamnläget i Ha Long. Smidig incheckning till vårt rum efter ett fint mottagande när vi anlände Scarlet Pearl då hela besättningen tog emot oss på akter bryggan. Roliga och spännade utflykter, kajakpaddling, cykling och bad. Fantastiska middagar som ingick...summa summarum nästan sex stärnor utav fem!
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kevin, Teddington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The whole trip was great experience for a two night package to see Ha Long Bay. The Cruise ship was well appointed and a great base to see the UNECO Heritage site. A few small concerns: the beaches we visited had a lot of rubbish, all boats/ships should invite customers to pick-up the rubbish to help preserve this special environment. Also the ship should have videos and other media which better present the site and environmental goals etc., as this was poring covered by staff.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Yusuke

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Himanshu, Marina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations. We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable. We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself. Upon arrival we received a very warm welcome. The boat looked very classy and the staff very friendly. We were celebrating our wedding announcement and they went out of the way to make us feel special. Wendy is an excellent cruise manager. Her entire crew is super friendly and helpful. Very attentive to the passengers’ needs at all times. Food on the cruise is excellent and so are the drinks. They are very reasonably priced considering this is a cruise ship. Excursions are all well planned and excellent. Chris, the assistant manager is very knowledgeable and is very involved. We also took a private sunset cruise with another couple and that is just fantastic. Tony accompanied us on this cruise and showed off his smart phone camera skills by taking amazing photos. I can go on and on but this should give you an idea. I don’t understand the negative reviews. There is nothing negative about this cruise. All positive. Special shout out to Wendy, Chris, Jessica, James and Tony. Amazing people.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect agenda Loved our huge cabin Excellent servicev
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Nga

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Braydon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our 1-night stay on the Scarlet Pearl. Beautiful ship, the food was excellent and the staff were great as well!
Bodde här 1 natt i mars 2024

8/10 Bra

Leili

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

8/10 Bra

NISHIMAKI

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
スタッフが一生懸命で素晴らしかったです♪
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The ship was in really good shape but the staff were just amazing. I do suggest taking the two night cruise like we did. With one night they would be too fast to do everything that we did.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ha Long bay
Restaurant area
Actual boat
Bodde här 1 natt i februari 2024

8/10 Bra

Colin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a wonderful way to see Halong Bay. This boat was head and shoulders better than any other boat we saw in the bay. Felt very special
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Charlie

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

LE MY TRANG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Over my expectations !
The crew was just amazing. All the staff went over my expectations and usually my expectations are high. They made sure my teenager had fun. All the time, I felt that the staff was one step forward of my needs. Highly recommended !!
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Marie-Ève

Gillade inte: Boendets skick och faciliteter
Don’t book this cruise
DON’T BOOK SILVER ROOM and don’t get room 109. The view from the balcony is litteraly a wall! Horrible stay and they did noting to help us… won’t recommend this cruise.
Bodde här 1 natt i januari 2024
Svar från Stefan Nguyen 27 feb. 2024
Dear Marie-Ève , I am sorry to hear about that . But this is unfair for us that this is the Silver Limited View room. This type of room is better rate and also we have provide all the pictures with details for you , appear publish. I also have tried to arrange for you another options which is better rate if booking direct with us. But you complaint with expedia and expedia can't help you , I also have tried to talk with expedia to give for you some discount . But because this is the type of room you have booked. So we couldn't do anything else on the date we out of all other rooms type. If we have a better room, we surely will support more. But we don't have on that date. You have enjoyed all the things on our crusies . But unfortunately , about the room type. I can't change it . . . It is so sad that we couldn't do more. And also so unfair for us that we have tried to support you , . . Still , I am hoping you comeback in the future, Next time , we will support for you a small discount . Always welcome you on our cruisesBest Regards,

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wendy is a fantastic tour Director. All the staff were fantastic, food was great, The boat itself was outstanding. We had the VIP suite and it was unbelievable! Privacy to die for. In our opinion well worth the extra money. Our friends had a regular room and it was very nice.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Daryl

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great 2 day/1 night cruise. Food was excellent and staff was very attentive to everyone’s needs. They recognized a birthday in our group which was a nice touch. We highly recommend this cruise.
Bodde här 1 natt i december 2023

8/10 Bra

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great accommodations and trip.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Katharina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Cruise ship in Halong
The Scarlet Pearl is a class of its own. A yacht style cruise ship with a lovely & highly professional crew. Luxury cabin, well thought out cruise schedule, great hospitality and awesome food. Also to mention: Scarlet Pearl comes with 2 catamarans for exploring Halong (other ships do no have that!!) and a tender boat for the way from Cruise Terminal to the Scarlet Pearl. Kayaks are also available. Enjoy the trip. You will not regret your choice.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Ellen

Gillade: Renlighet och rummets bekvämlighet
We had a very pleasant stay
We had a very pleasant stay, the food was amazing and the staff so friendly! Thank you to Uyen for making our stay an unforgettable one.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

ZIYUAN

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic cruise!
Absolutely fantastic in every way, would thoroughly recommend it.
Bodde här 2 nätter i februari 2020

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great experience with Scarlet Pearl Cruises! We did a 3 days - 2 nights trip with round trip limousine transport from Ha Noi. The logistics were managed reasonably well considering the bewildering traffic in Ha Noi Old Quarter where we were picked up. From then on the trip was very smooth. As Scarlet Pearl Cruises guests, we were welcome to our own lounge at the port, while waiting for our speed boat with other guests. Checking in was a breeze and our luggages were taken care of by the staff, and Phong (the cruise's manager) and Anna (the lead guide) who greeted us were exceptionally charming. After a calm 30-minute boat ride, we arrived at the cruise. The staff greeted us very warmly from the deck as we boarded. We had a delicious lunch while the cruise makes its way to Lan Ha Bay. The dining room has floor to ceiling glass, and it was an unforgettable experience dining while watching the impressive limestone formations passing by. In the afternoon we chose to visit Viet Hai village. Riding the bicycle
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved this cruise on Scarlett pearl . They have a great ecological policy and we even took part in a beach clean/pick up of plastic trash. No plastic bottled water in rooms , glass bottles that staff refill and no useless plastic bathroom items , these were available I’d request eg: if you forgot your toothbrush etc . All staff were lovely and helpful. Great rooms, bedding etc. I would highly recommend ⭐️⭐️⭐️⭐️⭐️
Bodde här 2 nätter i november 2019
Svar från Jun Nguyen 12 dec. 2019
Dear Mr/ Ms. Anonymous, We would like to sincerely thank you for your feedback on your trip to Ha long - Lan Ha bay with our Scarlet Pearl cruise. I am very pleased to read your wonderful experience on Expedia and thank you very much for your compliments about our cruise. We are energized to have the spirit to bring you the best service when using our on board services. On behalf of all Scarlet Pearl Cruise staff, once again appreciate our sincere thanks to you and hope to serve you the nearest day. Wishing you an effective working day! Best regards, Ms Jun

10/10 Fantastiskt

Chun Wui

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent trip
The cruise is one of the finest cruises in Ha Long for now. Foods are fine-dine cuisine for lunch and dinner, buffet breakfast and brunch are served on next day. Certain maintenance is required to keep up its standard and competence. The only downsides were the assembly point (It was Ha Long International Cruise Port but changed to Dock 27 at Tuan Chau. Unfortunately our driver dropped us at the main terminal, causing us paying extra for taxi to get to dock 27 which is 5 minutes drive) and the long wait for speedboat to return to the pier.
Bodde här 1 natt i augusti 2019