Hotell nära Hackley Bay

“Dåligt att man inte kunde laga TVn under vår vistelse. Erbjöds ett annat rum, men det var litet och mörkt. Söndagens scrambled eggs var riktigt dåliga. Liknade en trasig, ganska bränd omelett”

“Perfekt ställe att bo på. Gångavstånd till Brewdog”

“Great place to stay, but above all great service! Both in the hotel and restaurant. We could not have been happier with our stay. Definitely recommend to stay at the white horse inn when in town!”

“Excellent ”

“Amazing reception, cozy bar, great food ans lovely service for a solo motorcycle traveller. Highly recommended.”

“I booked the room for my colleague, she said, "the hotel is dodgy, quite dirty and a hostel with interesting characters, smells of weed and generally no safety… the breakfast was really bad and I was the only one there… it seems like it’s not a hotel that is actually used for tourism/business." She felt so unsafe that she left after the first night. I am writing to request a refund. Please advise.”

“This is NOT a good stay! And the service even worse. Clearly at one point this was a vibrant bustling hub, when we stayey it was an absolute Ghost town. I was emailed to check in online, a bumpy process to say the leaset. After wasting 20 minutes on it I was told just to check in at the hotel. I saw 2 staff members for the duration of the stay, one told me to pay fo parking, the other told me it was free. I didnt take the chance and paid the overpriced parking, despite the underground...

“Great location”

“Booked a twin and double room. Rooms clean and well appointed with a communal kitchen area for use by guests. Did not use breakfast service as we left in the morning before the hotel staff had arrived. Only small complaint was that the staff were unable to open the connecting door between the 2 rooms which would have made things a lot easier. ”

“Nice, good sized room. Evening meal was good and breakfast was more than sufficient. Staff were helpful.”

“I spent five days at the lodge. The staff is excellent. Most have been working at the lodge for 20+ years. The room was clean, the bed was comfortable, and bathroom was small but functional. I appreciated being able to open the windows at night for fresh air. The pub is first rate. I strongly suggest having breakfast there. They have a selection of yogurts and cereal but the star of the show are the freshly made hot meals. I had eggs with toast and bacon each morning. Each plate is...

“Purchased through Expedia. My wife's father passed away and they would not reply to any of our messages and Expedia would not help with a credit or refund. Even with a death in the family. We never made it to our vacation. Sad that no one cared enough to get back to us in such a terrible family moment.”

“Where to begin. The staff were all super friendly and polite and the lifts work quickly, I think thats about where the good points end. The hotel is utterly falling apart. The main reception is relatively well maintained and clean looking, the other attached reception is abandoned, falling apart, the bar and resturaunt is closed and abandoned, the main door doesn't work, missing carpets with exposed rotting ply-wood on the floor and walls with random bits of rubbish and broke furniture spread...