Privata semesterbostäder i Hakone Hot Springs

"The staff was not shy of attempting to utilize English while helping foreign visitors, which was a great help when my Japanese couldn't help. The staff working in the restaurant, both during breakfast and dinner, were incredibly helpful, kind, and forthcoming when trying to converse. The homely feel of the room could be felt by these staff members, making the stay feel cozy throughout. Not only was the staff kind, but the elegance and taste of the food elevated the experience by miles. Thank you so much for the experience."

"Excellent service, clean room, perfect for a trip to Tokyo."

"Verkligen en underbar upplevelse! Jag provade två sorters Onsen på kvällen (inne+bastu och inne) samt ute på morgonen. Det var ljuvligt! Maten var fantastisk och personalen mycket hjälpsamma!"

"Would recommend a stay here to anyone visiting Hakone. Excellent service, beautiful room and an exquisite dinner experience."

"När de erbjuder mat och dryck en gång per vistelse så utgår man från att det är en middag, inte minibar med vatten och lite chips."

"Mysigt hotell med genuin japansk känsla när man sover på golvet. Stort rum med utsikt mot skog och vatten. Fint spa med varmvattenkällor och avskilt för kvinnor och män. Bra mat i restaurangen, men kanske inte den mysigaste restaurangen. Magiskt bra lax sushi!"

"Went here 2017 and fell in love. This time it seems like this hidden gem is no longer hidden, since there were a lot of foreign tourists. But that seems to have given an extra boost! It seems like many aspects has improved, like another outdoor onsen on floor 5 that is fantastic, a small souvenir shop as well as swapping to a buffet style breakfast. Ten-Yu is amazing, as well as the service. The staff were very kind and accommodating, and since I was a returning guest, me and my company also got some extra benefits. Rooms: The rooms are very spacious, and just like last time we enjoyed our stay. The balcony features an outdoor bathtub were you can fill it with onsen water. In the room you will also find clothing like yukata and bath house/pyjama set in different sizes, that you can wear during your stay. Outdoor: The garden and surroundings are beautiful, and on clear days you have a great view over the mountains. Food: Dinner was good, but note that it is a lot of fish and seafood. Breakfast buffet was a mix between Japanese and Western cuisine, and everyone could find something they would like. Extra: There were a few bonuses, like the ice cream vending machines, with unlimited ice cream, and the drink bar with lots of different teas, coffee as well as sparkling wine. On early evenings you can enjoy some live jazz music! Lastly, a big thank you Ten-Yu with staff for another great stay!"