Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 672 av 1005 recensioner" "
10 - Fantastiskt
672
8 - Bra i betyg. 238 av 1005 recensioner" "
8 - Bra
238
6 - Okej i betyg. 51 av 1005 recensioner" "
6 - Okej
51
4 - Dåligt i betyg. 22 av 1005 recensioner" "
4 - Dåligt
22
2 - Väldigt dåligt i betyg. 22 av 1005 recensioner" "
2 - Väldigt dåligt
22
9,6/10
Renlighet
9,4/10
Personal och service
9,0/10
Bekvämligheter
9,2/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
8/10 Bra
Verifierad resenär
9 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stort och välstädat rum med fin utsikt. Många goda saker till middagen. Trevligt att få låna japanska kläder.
Badet lite tråkigt att det var väldigt lika temperatur i alla bassängerna. Privata badet på balkongen var inte anpassat till 190 cm långa personer(, men det blev några roliga bilder.)
Verifierad resenär
Bodde här 1 natt i april 2023
Svar från Hanaori Receptionspersonal 10 apr. 2023
Tack så mycket för din vistelse på Hakone Ashinoko Hanaori.Vi hoppas att gästerna kunde njuta av utsikten och maten i yukata och känna en känsla av Japan.Vi kommer att använda er feedback i den framtida förvaltningen av våra anläggningar, eftersom det finns utmaningar för oss.Vi ser fram emot att välkomna dig tillbaka.
8/10 Bra
WING MAN VIAN
Reste med familjen
1 maj 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The location of this hotel is easy to access by walk from the cable car station and also ship tour. The checkout time is a bit too early at 10a.m. The view (lakeside room and restaurant) are marvelous. Service of Staff at restaurant are efficient! Except the early checkout time, the only shortfall is the efficiency and cool attitude of front desk
WING MAN VIAN
Bodde här 1 natt i april 2024
Svar från はなをりフロントスタッフ 1 maj 2024
Thank you for staying with Hakone Ashinoko Hanaori. We apologize for not making you satisfied with our reception staff. We will improve the quality of our services to give you a better experience at our hotel. We will take your comments into consideration and will take appropriate action in the future. Thank you for your valuable feedback. We look forward to welcoming you again.
8/10 Bra
たかかず
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful lake view, beautiful outdoor hot spring, private bath is worth to paid extra 3000 yen, highly recommended.
Kay
Bodde här 1 natt i april 2024
Svar från Hakone Ashinoko Hanaori Accommodation Section 28 apr. 2024
Thank you for staying with Hakone, Ashinoko Hanaori.We are happy to hear you enjoyed our hotspring facility and the view from our hotel.We are hoping to see you again in a different time, so you are able to enjoy Hakone in a different season.We are waiting for your next visit.
10/10 Fantastiskt
Thomas, Cerritos
25 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thomas
Bodde här 1 natt i april 2024
Svar från Hakone Ashinoko Hanaori front desk staff 26 apr. 2024
Thank you for staying with Hakone Ashinoko Hanaori.We are very glad to recieve your high evaluation.We look forward to seeing you again. Thank you for your review.
10/10 Fantastiskt
Danah
Reste med familjen
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a wonderful stay! The private in suite onsen was fantastic. The rooms were spacious and super clean. Staff were wonderful! Dinner and breakfast were some of the best we’d ever had. Definitely coming back.
Danah
Bodde här 2 nätter i april 2024
Svar från 箱根・芦ノ湖 はなをり フロントスタッフ 25 apr. 2024
Thank you for coming to Hakone Ashinoko Hanaori. We are happy that you had a wonderful stay at our hotel. Our staff will continue to strive to provide you with the best vacation possible. We hope to see you again.
8/10 Bra
Flora
Reste i grupp
24 apr. 2024
Gillade: Bekvämligheter och boendets skick och faciliteter
All is okay
Flora
Bodde här 2 nätter i april 2024
Svar från Hakone Ashinoko Hanaori Front Desk Staff 24 apr. 2024
Thank you for staying with Hakone Ashinoko Hanaori.We are pleased your high evaluation.We will continue to make effort to provide even more satisfying service.Thank you for your comment.
10/10 Fantastiskt
けんと
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was beautifully designed, clean and friendly staff. The dinner and breakfast buffet were full of a delicious variety of dishes.
We chose the cable cars to get there which was a fantastic way of exploring the area from above, but the hotel’s shuttle was super convenient for our departure.
Farnoush
Bodde här 2 nätter i april 2024
Svar från はなをりフロントスタッフ 17 apr. 2024
Thank you for visiting Hakone Ashinoko Hanaori.All of our staff are happy to receive your positive evaluation. We look forward to seeing you again. Thank you for your valuable feedback.
10/10 Fantastiskt
Adi
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Adi
Bodde här 2 nätter i april 2024
Svar från はなをりフロントスタッフ 17 apr. 2024
Thank you very much for staying at Hakone Ashinoko Hanaori. Thank you for your comment. We hope to see you again.
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Luisa
Bodde här 2 nätter i april 2024
Svar från Hakone Ashinoko Hanaori Accommodation Section 16 apr. 2024
Thank you for staying with Hakone, Ashinoko Hanaori.We glad you enjoyed your stay with us.If there is any feedbacks on how to improve our service, please let us know.We will be waiting for your next visit.
8/10 Bra
HO CHUNG
13 apr. 2024
HO CHUNG
Bodde här 1 natt i april 2024
Svar från Hakone Ashinoko Hanaori Accommodation Section 19 apr. 2024
Thank you for staying with Hakone, Ashinoko Hanaori.We are glad you were able to enjoy your stay with us.Please visit us again during a different season, so you can experience a different Hakone.We will be waiting for your next visit.
10/10 Fantastiskt
michiru
Reste med familjen
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room Onsen was great! Dinner in our Yakutia’s was a very pleasant treat. Sad we only stayed one night! We will be back!
Siegfried Robert
Bodde här 1 natt i april 2024
Svar från はなをりフロントスタッフ 13 apr. 2024
Thank you for coming to Hakone Ashinoko Hanaori.We are happy to know that you had a wonderful experience at our hotel.Thank you for your post.We look forward to seeing you again.
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
位置非常方便 就近桃源台
WingLam
Bodde här 2 nätter i april 2024
Svar från Hakone Ashinoko Hanaori Front staff 11 apr. 2024
Thank you for staying with Hakone Ashinoko HANAORI.We are very glad to recieve your high evaluation.We hope that you enjoy your stay and sightseeing in Hakone area.We look forward to seeing you again.Thank you for your comment.
4/10 Dåligt
Alan
Reste med familjen
9 apr. 2024
Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
Dinner is buffet style but very limited choices. Location wise though next to a bus terminal but very far to access to town and other dining options.
Alan
Bodde här 1 natt i april 2024
Svar från Hakone Ashinoko Hanaori Front staff 11 apr. 2024
Thank you for staying with Hakone Ashinoko Hanaori.We apologize for not meeting your expectations regarding dinner.We will share your feedback with our staff.Thank you for your valuable feedback.
8/10 Bra
Sukan
Reste med familjen
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in a Japanese -Western Deluxe Lakeside Room with Open-Air Bath
Pros:
- the resort provided a free shuttle bus that picked us up from Odawara Station and also dropped us off at the station on our departing day
- quiet, new resort
- organized check-in
- within walking distance to the Hakone Ropeway Pirate ship
- scenic views from the reception and dining rooms
Cons:
- the view of the lake was obstructed by the privacy screens on the balcony
- located on the main road which was noisy
- the dining times were a narrow window of time. Both dinner and breakfast times were extremely busy and crowded. Because it was buffet style, it was a bit chaotic. This definitely took away from the calm, peaceful tranquility that we were seeking. It was loud and every table was occupied. It diminished any positive experience.
- the quantity of food was plentiful but the quality was average.
- Check-out time is 10am which is early, as compared to other hotels/resorts. And there was no early check-in and was strictly adhered to 3pm. We arrived at 2pm and had to wait around for check-on.
Sukan
Bodde här 1 natt i mars 2024
Svar från Hakone, Ashinoko Hanaori Front Desk Staff 8 apr. 2024
Thank you for choosing our hotel for your stay in Hakone. We are happy to hear you enjoyed the views around here. We will be making our best effort to improve our services to make this place more and more comfortable ti stay. We thank you for posting your comment and look forward to seeing you again.
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to relax, friendly and helpful staff. The onsens where very clean and the rooms had enough space to feel comfortable.
Oscar
Bodde här 2 nätter i mars 2024
Svar från Hakone, Ashinoko Hanaori Front Desk Staff 31 mars 2024
Thank you very much for staying with us at Hakone Ashinoko Hanaori. Also, thank you for your feedback regarding our hotel. We will continue to improve our services so that our guests can enjoy a pleasant stay. Thank you for posting your review. We will be waiting for your next visit.
8/10 Bra
Tomie
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for staying at Hakone Ashinoko Hanaori.Thank you for your post. We hope to see you again.
8/10 Bra
Masayo
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Masayo
Bodde här 1 natt i mars 2024
Svar från Hanaori Accommodation Section 29 mars 2024
Thank you very much for your stay at Hakone Ashinoko Hanaori.We are delighted that you enjoyed your stay with us.Thank you for your feedback.We look forward to welcoming you again.
8/10 Bra
リエ
28 mars 2024
リエ
Bodde här 1 natt i mars 2024
Svar från はなをりフロントスタッフ 17 apr. 2024
Thank you very much for visiting Hakone Ashinoko Hanaori. We look forward to seeing you again.
8/10 Bra
Kaman
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kaman
Bodde här 2 nätter i mars 2024
Svar från Hanaori Accommodation Section 29 mars 2024
Thank you very much for your stay at Hakone Ashinoko Hanaori.We are delighted that you enjoyed your stay with us.Thank you for your feedback.We look forward to welcoming you again.
10/10 Fantastiskt
Annabelle
27 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
L'emplacement était tout simplement génial et la vue superbe!
Annabelle
Bodde här 2 nätter i mars 2024
Svar från Hanaori Accommodation Section 27 mars 2024
Merci beaucoup d'avoir séjourné à Hanaori.Nous sommes très heureux d'apprendre que vous avez apprécié notre emplacement.Si vous revenez au Japon, n'hésitez pas à séjourner dans notre hôtel.Prenez soin de vous.
10/10 Fantastiskt
??
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
??
Bodde här 1 natt i mars 2024
Svar från Hanaori Accommodation Section 28 mars 2024
Thank you for your feedback.We look forward to welcoming you again.
10/10 Fantastiskt
AYANA
Reste med familjen
24 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
It felt like staying at a cheap cruise ship.
Food from the buffet was ALL INDUSTRIAL PREVIOUSLY FROZEN! large variety of meals: all absolutely airline quality
Luigi
Bodde här 2 nätter i mars 2024
Svar från Hakone Ashinoko Hanaori Rooms Department 27 mars 2024
Thank you very much for staying and your review at Hakone Ashinoko Hananori. We sincerely apologize for not meeting your expectation. We will share your review with the head manager of the restaurant. Also, we will continue to make an improvement of Cuisine, so our guests could enjoy their stay. Thank you for posting your honest review.
10/10 Fantastiskt
Brian
Reste med sin partner
23 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel and amazing room with view to lake. The room is very spacious and well designed. The sitting area with a tatami style matt recessed to the floor is a beautiful touch. It’s a big hotel, so expect a little busy with guests. Staff are very friendly and helpful. Restaurant could get a little busy with many people. Food is decently good. Buffet style could get a little chaotic with large amount of people of all cultures and ages going around. Short walking distance to cable car station and boat terminal. Onsen is nice and clean.
Brian
Bodde här 2 nätter i mars 2024
Svar från Hakone, Ashinoko Hanaori Front Desk Staff 23 mars 2024
Thank you for staying at Hakone-Ashinoko Hanaori. We are happy to see you enjoyed the view from the hotel and the food served at our restaurant. Please come over here and stay with us again nex time you visit Japan. We look forward to seeing you again soon.
2/10 Väldigt dåligt
Mayumi
22 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was amazing, the staff is very courteous, the place is cozy and clean, and it is very close to Togendai Port, which connects you to the ship, ropeway and bus lines. This was the rest we needed in our long trip. I definitely recommend this place and would return if possible.
Javier
Bodde här 2 nätter i mars 2024
Svar från Hanaori Accommodation Section 22 mars 2024
Thank you for your excellent review of your recent stay. I am delighted to read that you had great experience in Hanaori and our staff had taken such great care of you! Once again, thank you for your time and we hope to have pleasure to welcome you and your family again on your another vacation.yours sincerely,
Svar från Hakone Ashinoko Hanaori front desk staff 9 apr. 2024
Thank you for staying with Hakone, Ashinoko Hanaori. We are pleased to see that you enjoyed your stay with us.We will keep on improving our service quality.We will be waiting for your next visit.
10/10 Fantastiskt
まさゆき
Reste med familjen
19 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hakone, Ashinoko Hanaori Front Desk Staff 5 apr. 2024
この度は箱根・芦ノ湖はなをりをご利用くださり、誠にありがとうございます。快適にお過ごしいただけたご様子で、何よりでございます。よりご満足いただけるよう、これからもサービスの向上に努めて参ります。またのお越しをお待ち申し上げます。Thank you for staying at Hakone-Ashinoko Hanaori. Seeing the high rating given by you, we are happy to see that you enjoyed your stay. We look forward to seeing you again next time you visit Japan.
10/10 Fantastiskt
めぐみ
12 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter