Hotell i Hales

“Room and bathroom newley renovated with lovely linens and fluffy towels provided. It had an ensuite, tea/coffee and kettle, a small fridge, TV, Wi-Fi, table and wardrobe. If you are a light sleeper you might struggle as there was a noise that went off frequently during the night (perhaps related to pub refridgeration or building heating?). Also the roman blinds needed to be put down in the bathroom to use the toilet due to it overlooking the parking space. Otherwise lovely stay and good value...

“Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. ”

“Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable”

“Wonderful stay as always. Perfect hosts, great location and lovely accommodation. Will always stay here when we're in Norwich.”

“Läget ”

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Moved rooms after 1st night as mattress in room 1 was very poor quality. ”

“A great venue in picturesque setting and ideally placed as a touring centre. Very generous and well provisioned accomodation. Relaxed bar and dining room.”

“We went to check in note in window to call all locked up, was shown to our room cobwebs on inside of window frame had not been cleaned brown bed linnen alarm bells pulled back could see what looked like stains. We looked at each other no way and we walked out would want a refund of my money ”

“Fab place, we’ll be back!”