Hotell i Hales

“Ideal base for a birdwatching trip to Minsmere. Clean, tidy and spacious room.”

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. ”

“Excellent find with a wonderful host. ”

“A calm but rather big hotel 6 km out of Norwich. Very helpful staff but with an accent you just can't understand as a foreigner. But no problem with that. Everything is at place and no need to have long conversations. :-) Nice full breakfast included and I had a beer and a goat cheese tartelette in the evening which tasted rather nice.”

“Great amazing size property ”

“Good food and beer. Would stay again.”

“Really good as always”

“The outside was a bit scruffy but the room was ideal. ”

“Nice room and a good area but there is three floors with no lift. I lived on the top floor and it got really hot so I had to sleep with the windows open and a fan on as there is no ac. ”

“The only little complaint we had was the checking in process. We were told we’d get an email telling us how to check in which we never got. Also there seemed to be a difference between the info on hotels dot com and the places own website. But other than that, the room was lovely, well equipped, clean, comfortable. The bathroom was amazing and spotless. Would definitely recommend ”

“If you want a comfy bed this might not be the place for you, neither if you want a dust free room. But the outside and lokation is beautiful.”

“Very friendly staff, couldnt do enough for you on reception and bar/restaurant Very pleasant old building ”

“Friendly comfortable decent value nothing seemed to be any trouble Very nice”

“Vi hade det fantistikt. Personallen är alltid vänliga och trevliga. ”

“The staff were really friendy, and the room was great”

“Excellent stay in wonderful shephards hut cosy and warm very relaxing getaway Thanks so much ”

“Didn't spend a lot of time there as arrived late and left around 10am but everything was impeccable, lovely clean room and good breakfast, plus good service on check in and breakfast”

“Great room with lovely views and well kitted out, especially if you want to cook yourself. Will definitely stay again”

“We stayed here due to a wedding at nearby Bruisyard. It was a lovely stay and I couldn’t fault it, a beautiful setting full of nature and a very well preserved property. Liz was very accommodating allowing us to drop our luggage and car off earlier than check in; we also came down to a very very nice breakfast with something for everyone. ”