“The room was large and clean to begin with. When we book several months in advance we pick hotels specifically with a pool and a hot breakfast. When we arrived we were not told any of the following information. One, the pool was closed for service. We found out, after going to the pool, that is was closed. We learning that this pool closure is scheduled annually around this time and we should have but were not notified that is amenity was not going to be included. Second, we found that the...
“The room was large and clean to begin with. When we book several months in advance we pick hotels specifically with a pool and a hot breakfast. When we arrived we were not told any of the following information. One, the pool was closed for service. We found out, after going to the pool, that is was closed. We learning that this pool closure is scheduled annually around this time and we should have but were not notified that is amenity was not going to be included. Second, we found that the...
Scott