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Recensioner av Best Western Northwest Indiana Inn

2.5 out of 5
Best Western Northwest Indiana Inn
3830 179th Street, Hammond, IN

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 113 av 355 recensioner" "
8 - Bra i betyg. 129 av 355 recensioner" "
6 - Okej i betyg. 55 av 355 recensioner" "
4 - Dåligt i betyg. 32 av 355 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 355 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Agna N.

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine/ only the cleaning service lacked more attention
Bodde här 4 nätter i maj 2024

8/10 Bra

Rod

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Close to where I needed to be for work. Very friendly staff
Bodde här 2 nätter i maj 2024

8/10 Bra

Mathew

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
We did not like that the shower had a very slow drain.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Analisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very good staff and location is quiet
Bodde här 1 natt i februari 2024

8/10 Bra

yeshwanth

Gillade: Renlighet

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Paul

Great value,great staff.
Bodde här 1 natt i december 2023

8/10 Bra

Angela

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Jennifer

Bodde här 1 natt i november 2023
Svar från Dipti Patel 17 nov. 2023
Thank you for your feedback. We are extremely sorry that you were not happy with your stay. Please give us more feedback so that we can correct and train our staff.

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very clean and the hotel staff are always friendly and helpful. We stayed there for 2 weeks and the hot breakfasts were excellent with many options.
Bodde här 5 nätter i september 2023
Svar från Dipti Patel 17 nov. 2023
Thank you for your feedback. My staff and apprentice your comments breakfast. Our staff is caring and hope to welcome you again.

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Likes: Extremely friendly staff. Very clean rooms. Great breakfast variety. Fair Nightly rate. Would be nice if coffee was available during the day.
Bodde här 7 nätter i oktober 2023

2/10 Väldigt dåligt

Jashawn

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There was hair in the my bed from prorogue guest covers were dirty, hair inside tub and also charged me a 100 dollar cleaning fee and stated I would receive my refund of 100 when I check out he basically explained that it was a $100 hold
Bodde här 2 nätter i september 2023
Svar från Dipti Patel 2 okt. 2023
I am extremely sorry for the experience. Thank you for bringing up to my attention. We would have been happy to switch your room immediately if you had call the front desk. We hope that our housekeeping staff took care of your concerns the next day when we gave you service. I am sorry if the staff did not explain incidental deposit correctly. It is hold so that if you wanted to add any charges to your room from our sundry. It is not cleaning fee. Once again our apologies and hope that you will give us another opportunity to serve you.

10/10 Fantastiskt

m

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good rooms
Very comfortable
Bodde här 1 natt i september 2023
Svar från Dipti Patel 17 nov. 2023
Thank you for your feedback. We strive to take care of each one of our guests.

10/10 Fantastiskt

Wayne, Commack

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice for a night or two stay. Good breakfast, clean room, decent area.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Free upgrade always is a great way to start.
Bodde här 1 natt i september 2023

4/10 Dåligt

Eugene

Gillade inte: Renlighet
Breakfast was good, but there was a strong smell of marijuana on the foot I was on. Also the wall had a dirty handprint
Bodde här 2 nätter i september 2023
Svar från Dipti Patel 19 sep. 2023
We are pleased that you enjoyed your breakfast. We are extremely sorry for the smell and wall. We will make sure our staff cleans it right away. We try really hard to keep of marijuana out with deposits but people still linger it in. We appreciate your understanding. Hope to see you soon.

4/10 Dåligt

David

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
The room reaked of body odor. The doorbto an adjoining room was not very secure.
Bodde här 1 natt i september 2023
Svar från Dipti Patel 14 sep. 2023
We apologize for not meeting your expectation. We hope you will give us another opportunity to make it right. Our adjoining doors have lock on each side of the room. They are locked and checked by staff. We will still inspect if you could provide us what room you were staying in.

8/10 Bra

Terri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Dipti Patel 14 sep. 2023
Thank you for staying with us. We are pleased that you enjoyed your stay. My staff and I appreciate your positive feedback

4/10 Dåligt

Kiersten

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rude staff
Bodde här 3 nätter i augusti 2023
Svar från Dipti Patel 14 sep. 2023
I am really sorry your stay was not to your expectation. We strive to give all our staff the best service. We will take your feedback discuss it with to improve. Ones again our apology and hope you will give an opportunity to serve you better.

8/10 Bra

Janet

Gillade: Renlighet, personal och service och bekvämligheter
Estubo bueno
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Stephanie

Reste med familjen
Gillade inte: Renlighet och personal och service
NOT A HAPPY CAMPER!!!!
This place has porcelain tubs. Why would you not have anything place to prevent slippage in the tub or at least a handrail to grab onto!!!!! I fell, hit my head on the back wall, hurt my hand, and my back, and all I was offered was an apology! This could’ve been very bad for me. I’m still waiting on the manager to call me. Haven’t heard anything yet! Wow! I won’t book here again.
Bodde här 1 natt i juli 2023
Svar från Dipti 3 aug. 2023
Ms. JohnsonI am sorry for not reaching out to you. The person who took care of is a manager and did fill out the report. I was told that you were ok and refused EMS. All out tubs have anti slip strips in the tub. I can reach out to you and make that our insurance also reach out to you as well. once again I am sorry I did not call you.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice place very clean i would stay there again.
Bodde här 1 natt i juli 2023

8/10 Bra

Jennifer

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The staff was really nice. The breakfast staff even put a good luck note in her breakfast sign for our softball girls, it was very nice. The hotel was a little dirty but pretty average for the age of the hotel. Our room, bedding and towels were clean. Also there was daily maid service for our room which I haven’t seen since COVID. It was a nice stay. I would definitely go back.
Bodde här 4 nätter i juli 2023

10/10 Fantastiskt

Stephen

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i juli 2023

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean room, bit stuffy
Check in was a bit slow, computer not working right I think. Had to try 4 times to scan my DL. Room was clean but a bit stuffy. Felt very humid. Good for the one night I was there.
Bodde här 1 natt i juli 2023

8/10 Bra

Terry

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very lovely experience. Great staff, delicious breakfast, quiet and clean
Bodde här 5 nätter i juli 2023

6/10 Okej

Joey

Bodde här 2 nätter i juni 2023

8/10 Bra

William

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2023

8/10 Bra

Jane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023

8/10 Bra

Cassie

Bodde här 1 natt i juni 2023

8/10 Bra

Chaquita

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Amelia

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Richard, St Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and convenient
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Fred

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Plenty of parking and relatively easy highway access.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Nancy A.

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice updated hotel.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean & updated. The breakfast was the best variety since Covid. Would stay there again.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Toni

Bodde här 1 natt i juni 2023

8/10 Bra

Parker

Reste med familj och småbarn
Gillade: Personal och service
Staffs are very friendly and helpful. Breakfast are great! Pets and family friendly. The only thing is the hotel is a little bit old and the road leading to the hotel is really bad.

6/10 Okej

Dody

Gillade: Renlighet och boendets skick och faciliteter
Where this is located I am glad I drove down that road in the daylight. The road is riddled with pot holes and the area overall is sketch. My room was okay. I like to keep the tv on to drown out noise but this one auto turns off, annoying! For the price I expected something nicer.
Bodde här 1 natt i juni 2023

8/10 Bra

Ruth

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The road to get to the property is really bad.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Brittany

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to hard rock casino safe comfortable friendly staff
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Lee

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The road to get there is a back road and it’s all raggedy and I think the prices could’ve been a little cheaper !!!
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Raysa

Bodde här 2 nätter i maj 2023

8/10 Bra

jermel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The people that work at this location were so nice
Bodde här 4 nätter i april 2023

8/10 Bra

RaShonda

Gillade: Personal och service
Strange smell and also tub and shower wasn’t properly cleaned
Bodde här 1 natt i april 2023

8/10 Bra

Alana

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice but......
The hotel was nice. The first room we had was clean, but the toilet did not work properly. When we told the front desk about our grievance they switched our room and we did not have any issues. The exterior of the hotel and the inside in of the hotel looks dark. The hallways need better lighting and the flooring of the hallways are weird. It's not carpet and it's a dark brown color. The cleaning crew was wonderful, but I overall did not feel as comfortable as I would have liked to. The hotel is a little creepy to me.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Analisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved this place me and my daughter will be coming back when it gets nicer out to swim in the pool.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

James

Gillade: Renlighet och boendets skick och faciliteter
I was just there overnight. But it was very pleasant. The hot breakfast was good as well
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They cancelled my reservation without my knowledge. Another person reservation was also cancelled. I pressure the worker to keep looking until he found my stay. Other than that the place was worth the money 😊