Hotell i Hampstead

“Reception staff unaware of basic hotel information. I.e. they say they don't have laundry service, when they do. I had to make the cleaning staff come and tell her that there is. First then she would take the laundry. The cleaning staff are good. The breakfast i very poor, the breakfast area is small and crowded, and they don’t let you bring it up to the room and enjoy it in peace and quiet. Free parking is a plus, but bring rubber boots if it rains to be able to enter your car as there is lack...

“It is fully renovated hotel with bright rooms and super clean bathrooms”

“Management was VERY helpful in changing my booking and fixing an error prior to arrival. Expedia poorly indicated parking was a paid add on, requiring me to click the additional detail feature which I missed. Disappointed to add an unplanned cost for parking upon arrival. Was told no manager was on site at time of check in to resolve the matter and one would contact me. Two weeks later no one has followed up with me. Main room was clean and prepared. Bathroom had multiple traces of hair on the...

“Tout était parfait…. Absolument rien à dire de négatif.”

“Room was very clean. Front desk staff could be more welcoming ans friendly. Check out agent wasn’t very interested in helping us figure out a Sheraton charge in our credit card that wasn’t in our receipt. Could be more proactive or at least call a supervisor. Bad customer service skills.”

“Good location, close to metro station.”

“Chambre propre. Personnel courtois et bon déjeuner ”

“Propre et très bien situé”

“Väldigt dåligt rumsklimat och temperatur, hög ljud”

“Parfait comme à chaque fois”

“Très abordable!”

“Stort, fint, rum!”

“All was well. Helpful staff.”

“Swimming pool and gym were under par. All else was fine. Breakfast was ok.”

“Clean room and lots of parking”

“Great experience overall, front desk very helpful, room was large and clean. The free breakfast was on the top end of my continental breakfast experience. If I had any slight complaint it would be based on the automatic lights in the bathroom.”

“Övernattade en natt, gratis shuttlebuss var 30 min till terminal som ligger nära, stort rum, relativt nybyggt.”

“will book again next time”