Hotell nära Hangzhou-botaniska trädgård

“Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh.”

“地理位置和交通出行方便，早歺很不错，员工热忱友好。墙壁图片及装饰布置具有独特的法欧式风格。 发现电源总控找不到夜灯模式；厕所门后把手设计缺陷，卡位住不能全开，只能半开或者全关。”

“Room was beautiful, staff was nice- even helped me get an extra charger, bed was comfy. Beautiful place and location ”

“The room was extremely old and dirty. The toilet didn’t work properly and it got clogged and the janitor was unable to unclog it. We had to change rooms and the hotel staffs were unhelpful, they told us to use another room down the hall as they had no other solutions for us. We asked for the manager but he didn’t give us a follow up report. It was extremely dirty and it was very isolated from everywhere”

“Wow! Just Wow! Our dedicated concierge, Jinxiu, made sure every single detail of the trip was perfect. Everything about this hotel is excellent. Five stars++++”

“方便”

“Slightly hard beds but fantastic pillows. Rooms & carpets in need of TLC but OK. Wide selection Asian breakfast but nothing nothing for continental breakfast/westerner except a single bowl of cereal and warm (! 😆) milk. No English TV channels.”

“前台服务好 热情专业周到 早餐不错”

“Clean room nice staff ”

“서호에서.거리가멀어서불편했음.”

“AA++”

“客房整潔OK，職員想盡量做到最好，不過奈何培訓方面不到位， Spa 就完全不合水準，唔係好明個Spa講要擺塊膠紙墊底，一個濕嘅浴缸擺張膠紙喺底，可以想像到非常危險跣腳，有點兒不明所以”

“It’s very hard to find this place. It isn’t visible from the road and there is no visible sign near the road and the driver went in circles for some time. The rooms are not well-kept so it has a feeling of a youth hostile. Staff was nowhere to be seen at check out so I gave my key to a random guy. They never cleaned my room or gave me fresh towels. The location by the lake is amazing but this place needs new management. It looks much better on Expedia then in real life.”