Hotell i Hanna City

“The beds were very comfortable as well as the pillows. Room was very hard to cool. The desk is not staffed at night so if you have an issue there is no one there to help you, also check in ends at midnight and the doors are locked. We were attending an event that was not going to be over by that time , they told us they would leave the door unlocked for us but we were afraid that would not be the case so we drove an hour there and back to our event just to check in and get our room keys. Our...

“Wonderful hotel, clean and quiet. The staff was extremely friendly and helpful.”

“Room smelled like smoke they offered to move us we declined”

“good breakfast no chargers for ev nearby.”

“Clean, large space, good quality, easy to find.”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“The front desk staff were very kind and helpful. I absolutely love that. There is an indoor and outdoor pool connection. It is essentially located by the highway of really great restaurant across from the property and along the harbor, which was nice to walk our dog in the morning. ”

“The breakfast amenities were very good, the hotel staff was very friendly. The lighting on the bathroom vanity mirror needs to be brighter in order to highlight any facial details. I had to request a room cleaning twice because it was never completed after the first request. Overall, the experience was above average.”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

“Good hotel”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“This was a basic stay we needed while attending our son’s state track meet. It was enough and acceptable. No frills but a good place to lay our heads down. Lots of options in the area so it was a good situation.”

“Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

“Friendly staff, very clean and located near many restaurants, shopping and entertainment options. ”

“Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet”

“Clean room great parking ”

“The main part of room was somewhat clean but something splattered on wall. The bathroom was gross with a dirty floor and no shower curtain. The response I got the next day about the shower curtain was not an apology, just - well we can put one up now if you want. There were little ants all over the room and crawling on the bed. I would never stay here again.”