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Recensioner av Hanoi Lotus Boutique Hotel

3.5 out of 5
Hanoi Lotus Boutique Hotel
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 905 av 1037 recensioner" "
8 - Bra i betyg. 66 av 1037 recensioner" "
6 - Okej i betyg. 36 av 1037 recensioner" "
4 - Dåligt i betyg. 14 av 1037 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 1037 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

8,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

8/10 Bra

Ted

Gillade: Renlighet och personal och service
Totally friendly.
Bodde här 3 nätter i januari 2024
Svar från Jimmy 27 jan. 2024
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

6/10 Okej

Jimmy

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Jimmy 22 jan. 2024
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 Fantastiskt

Edvin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good hotel
Clean hotel, friendly staff, convenient location. Many cheap tours.
Bodde här 1 natt i december 2023
Svar från Jimmy 25 dec. 2023
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

4/10 Dåligt

Reza

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Rum utan fönster 4 dagar 😭😭
Bodde här 4 nätter i november 2023
Svar från . 5 dec. 2023
Dear sir/madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Lotus Boutique Hanoi Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från . 5 dec. 2023
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 Fantastiskt

Reza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra väldigt trevligt personal Mia 🙏🙏
Bodde här 1 natt i november 2023
Svar från . 5 dec. 2023
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

8/10 Bra

Hungfai

Bodde här 1 natt i november 2023
Svar från . 5 dec. 2023
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

8/10 Bra

Anton

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Johan

Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Okran

Reste med familjen
시내에 있어서 이동하기 편해요 직원들도 모두 친절해요 건물은 좀 낡았지만 머무르기는 괜찮나요 아침 조식도 근처 호텔에서 같이 공유해서 주시는데 종류는 많지 않지만 로컬음식 먹기 됀찮고 신선한 재료로 괜찮았어요
Bodde här 5 nätter i april 2024

8/10 Bra

Boon Fei

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean, day time receptionist nice, location ok
Bodde här 2 nätter i mars 2024

8/10 Bra

Barbara

Gillade: Renlighet och personal och service
Older hotel but well kept. Breakfast in another hotel. Room small but adequate. Friendly staff.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Donald

Bodde här 2 nätter i april 2024

8/10 Bra

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location was great. Staff at front desk amazing and very helpful. Breakfast adequate even if in adjoining hotel. Room cleaning staff do a good job. Overall a positive experience.
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Sasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

sterling

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are so nice and helpful!

8/10 Bra

John

Gillade: Renlighet
Friendly staff, good location, nice room
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Nadina

Reste med familjen
Gillade: Bekvämligheter
Great location, awesome staff - they made us up a breakfast to go when they found out we were checking out prior to the start of their breakfast. The staff also book us an airport transfer at the same price as Grab and then helped retrieve a forgotten bag from the same taxi! The balcony was huge, wished we had more time there!
Bodde här 1 natt i mars 2024

6/10 Okej

Hirendra

Gillade inte: Bekvämligheter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Janyce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. Room was clean. Location is awesome. Walking distance to the old quarter, street food, lake and shopping. Very well located indeed.

10/10 Fantastiskt

Ronald

Reste med sin partner
Gillade: Renlighet och personal och service
The room we were allocated did not have any windows or balconies.
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Alli

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed here for several days while visiting Hanoi and loved this hotel! It was centrally located and an easy walk to all major attractions. The hotel room was comfortable and clean and the daily breakfast was delicious and had a ton of food options. The staff was the true standout - everyone was so helpful and welcoming. Highly recommend!

6/10 Okej

Hayley

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Good location . Staff were very friendly and went the extra mile. The taxi didn’t turn up to collect us and they undercut the Grab we got on the way back. Room was a bit shabby but bed comfortable and you could hear people in the bath room next door. The breakfast is at another restaurant and was a nice addition. Good base but not luxury.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Dawnel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We wanted a true, authentic, old town experience where we could walk and enjoy the area. We wanted a balcony and city watch, while requiring above average standards. The hotel exceeded our expectations and then after check out, I realized I left my jacket in the closet, and the front office manager communicated with me, and went over and above to send me my jacket to Saigon. This gesture has renewed my faith in humanity! This woman demonstrated the true spirit of hospitality, professionalism, and compassion. I am so grateful for her leadership!!
Bodde här 1 natt i mars 2024

6/10 Okej

David, Portland

Reste med familjen
Gillade: Personal och service
Included breakfast was great, rooms looked much nicer in pictures
Bodde här 2 nätter i mars 2024

8/10 Bra

Gabriel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bed was very comfortable.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A mixup over the bed selection, a single king size was provided when two twins were requested, was the only negative of the experience. The location is fantastic with easy access to major landmarks and the desk staff were helpful and spoke English well.
Bodde här 5 nätter i mars 2024

8/10 Bra

ANGIE

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Restroom need to remodel
Bodde här 1 natt i februari 2024

8/10 Bra

Jill

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The shower was hard to get the temperature right and our room window looked out into the hallway and was open so it felt a little insecure. When we closed the window they opened it again. The breakfast was excellent and plentiful but in a different hotel around the corner. Overall very good value.
Bodde här 3 nätter i mars 2024

6/10 Okej

Tom

Reste med sin partner
Gillade: Renlighet och personal och service
Staff are very helpful
Bodde här 2 nätter i februari 2024

6/10 Okej

Arsentrina

Bodde här 3 nätter i februari 2024

8/10 Bra

Edgar Dean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpful. Buffet breakfast was served at another hotel 2 mins from the Lotus Botique hotel.
Bodde här 3 nätter i februari 2024

8/10 Bra

HUNG, MONT-ROYAL, MONTREAL

Reste med familjen
Gillade: Renlighet och personal och service
Le personnel de l'hotel est gentil, l'etat des chambres commence a vieillir, l'eau coule tres lente dans la douche. Coffret de securite ne fonctionne pas, le petit dejeuner est dans un autre hotel a 3 minutes de marche. Dans l'ensemble c'est un hotel de 3 etoiles et non 4.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Thomas, Irvine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn’t get any VIP upgrade
Bodde här 1 natt i februari 2024

8/10 Bra

Laura

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Comfortable, no-frills, affordable option for a short (1-2 night) stay in Hanoi. Photos are accurate but may not reflect some of the wear and tear on the room (e.g., a few cracked tiles in shower floor). Everything functioned fine, just not brand new anymore. The bed was comfortable with a great mattress and non-synthetic sheets (so you don’t get as sweaty). Strong AC unit in the room kept us nice and cool. Hot water right away out of sink and shower. Room was clean with simple amenities (small bottled water, toothbrush, shower products, etc) that met our needs. Great staff at reception, very polite and helpful getting us a taxi to the airport which arrived promptly and was a good price. Would stay again for a short trip due to location and price! Just three things to know before booking: 1) Website mentions soundproofed rooms, and maybe others are, but I don’t believe ours (on the second floor) was; it was quiet at night but there was a lot of noise from what sounded like a nearby kitchen starting at 6:30am. Not a problem for us since we were up already for an early flight, but consider putting on some white noise if you want to sleep in. 2) Although we’d heard kitchen sounds, breakfast was actually in another hotel 1/2 a block away; the front desk staff kindly escorted us there, and it was simple typical buffet breakfast food (egg, toast, fruit etc). 3) The safe in our room didn’t work. We suspect the batteries died but didn’t inquire as we were only there 1 night.

8/10 Bra

SHUJI

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Francesco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful. Helped organize tours and recommendations.
Bodde här 3 nätter i januari 2024

4/10 Dåligt

Tara

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very noisy, poor condition. Staff were helpful.
Bodde här 1 natt i februari 2024

8/10 Bra

Su-Feh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A charming older hotel in a wonderful part of Hanoi. Lovely lovely staff who made me feel at home and taken care of during my two-week stay. I got a room with a balcony and it was spacious, very comfortable, and overlooked a relatively quiet street so it wasn’t too noisy but I could still enjoy the buzz of Hanoi. The bed was very comfortable. There isn’t a desk set up so it is not so easy for travellers who need to work. Other than that, I love this hotel and would come back again.
Bodde här 13 nätter i januari 2024

10/10 Fantastiskt

Sarita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Doyle

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff who took care of everything including changing money and arranging transfers with pricing that was very competitive. Family rooms were great and the breakfast was fine. Would not hesitate to stay again.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoy the old quarter with staff that are amazing.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding hotel! Ideal location in the heart of Hanoi, near all attractions. The staff is pleasant, friendly, and extremely helpful. Highly recommended!
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Grayson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was so helpful when we wanted to change our flight

10/10 Fantastiskt

Grayson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was great and the family Terrace room was perfect with lots of space for our kids to play and amazing city views. The hotel team was helpful and so friendly, definitely recommend.

10/10 Fantastiskt

Grayson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location right in the heart of the old quarter with short walking distance to all the city attractions, great restaurants.

10/10 Fantastiskt

garrison

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, friendly and helpful staff, generous breakfast, clean rooms, good value for money.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Epic location and great staff
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay with friendly staff
The staff was friendly and helpful. When I checked in, I was shown my room and offered a heater (it was cold that night). The room was clean, spacious, and comfortable. There was a nice balcony overlooking the street. I only stayed one night, as I had a tour the next day, but I would definitely recommend this hotel.
Bodde här 1 natt i januari 2024