Sittområde i lobbyn

Recensioner av Hanoi Royal Palace Hotel 2

4 out of 5
Hanoi Royal Palace Hotel 2
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 1742 av 1934 recensioner" "
8 - Bra i betyg. 87 av 1934 recensioner" "
6 - Okej i betyg. 70 av 1934 recensioner" "
4 - Dåligt i betyg. 26 av 1934 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 1934 recensioner" "

9,8/10

Renlighet

10/10

Personal och service

9,2/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Max

Bodde här 2 nätter i februari 2024
Svar från Hotel Management 15 feb. 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Lukas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay!
The staff was friendly and helpful; the room was clean and comfortable. The breakfast, which was included, was spectacular. The best included hotel breakfast we’ve ever had, and we are frequent travelers. A great find at a reasonable cost!
Bodde här 1 natt i november 2023
Svar från Hotel Management 1 feb. 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Stephanie xuan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hanoi Royal Palace Hotel 2 Management 27 jan. 2024
Dear  Stephanie Xuan, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hanoi Royal Palace Hotel 2 Management 13 jan. 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Jayden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I feel at home
Kindly and helpful staff, very clean big room
Bodde här 1 natt i oktober 2023
Svar från Hanoi Royal Palace Hotel 2 Management 9 dec. 2023
Dear  Louis  , Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Klara

Bodde här 1 natt i december 2023
Svar från Hanoi Royal Palace Hotel 2 Management 9 dec. 2023
Dear  Louis  , Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Luskas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Max is a great and has been extremely helpful throughout our stay at the hotel. Location is great and we the family room we took was spacious. Will definitely recommend this hotel if you wish to stay around Old Quarters. Thank you, Max for your great hospitality
Bodde här 1 natt i oktober 2023
Svar från Hanoi Royal Palace Hotel 2 Management 6 dec. 2023
Dear Luskas, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Luskas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value for your money! Great location, helpful staff, solid hotel.
Bodde här 1 natt i oktober 2023
Svar från Hanoi Royal Palace Hotel 2 Management 6 dec. 2023
Dear Luskas, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Luskas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We’ll stay again
Bodde här 1 natt i november 2023
Svar från Hanoi Royal Palace Hotel 2 Management 6 dec. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Luskas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good. The rooms are super clean and comfortable. In a great location. I would recommend
Bodde här 1 natt i november 2023
Svar från Hanoi Royal Palace Hotel 2 Management 6 dec. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Larry Gene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very lovely hotel run very well in the city center
This hotel was extremely well run with great English speaking staff and attentive care taken throughout my stay. Staff were always ready to lend a helping hand without being overzealous. Big thanks for the valet parking of my motorbike during my stay without complaint. Manager was helpful in booking my transport to the airport. Great views of the city at night from the balcony. Stupendously comfortable rooms with great showers. we really enjoy our stay.
Bodde här 1 natt i oktober 2023
Svar från Hanoi Royal Palace Hotel 2 Management 6 dec. 2023
Dear Larry Gene, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Kyrre Haugen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Accommodating, welcoming and friendly.
Very very highly recommend this location and will come back again!
Bodde här 2 nätter i augusti 2023
Svar från Hanoi Royal Palace Hotel 2 Management 20 nov. 2023
Dear Kyrre Haugen, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Kyrre Haugen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved our stay...will be back soon!
The hotel is so centrally located... every attraction is at a walking distance, market is close by, restaurants and grocery stores are all very nearby... It is also very peaceful at night.. Love the interior of the room... very beautiful and vintage decor...classily designed... the beds are very comfortable and we had a lovely stay here... Special mention for the staff of hotel who were very helpful and had very good knowledge about their city and will help you with recommendations on where to get good food, coffee and shop. Will definitely stay here again!
Bodde här 2 nätter i augusti 2023
Svar från Hanoi Royal Palace Hotel 2 Management 20 nov. 2023
Dear  Kyrre Haugen, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The bed was very comfortable and the room was very clean. There were places around the hotel that were worth visiting.
Bodde här 1 natt i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 18 nov. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent breakfast. Very friendly and helpful staff. A pleasure to stay with them.
Bodde här 3 nätter i juli 2023
Svar från Hanoi Royal Palace Hotel 2 Management 16 nov. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location, accommodating staff!
Perfect location, helpful staff with “can do” attitude. I really appreciated all of the great service we received.
Bodde här 3 nätter i juli 2023
Svar från Hanoi Royal Palace Hotel 2 Management 16 nov. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

8/10 Bra

Hungfai

Bodde här 3 nätter i oktober 2023
Svar från Hanoi Royal Palace Hotel 2 Management 30 okt. 2023
Dear Hungfai, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Kaya

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Feeling happy to be here.
Lovely stay and clean rooms. friendly staffs. right in city center.
Bodde här 3 nätter i augusti 2023
Svar från Hanoi Royal Palace Hotel 2 Management 20 okt. 2023
Dear Kaya , Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Elisha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Stay!
This staff at this hotel were so helpful in making our stay a smooth and pleasant one. From the moment we arrived we received excellent service. They answered all our questions and even made it easy for us to do a Halong Bay Cruise. It was my daughter's birthday celebration and though I did not communicate this to the hotel staff they did so to the Cruise staff and on return to the hotel they prepared the bedroom with balloons to greet her.Their attention to detail is outstanding! Added to that the location is in the heart of Old Quarters and easy walk to other attractions.
Bodde här 1 natt i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 16 okt. 2023
Dear  Elisha, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 2 okt. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s perfect!
Great location, price and service. really friendly and helpful, I definitely recommend it
Bodde här 3 nätter i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 2 okt. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Reza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra
Bodde här 4 nätter i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 21 sep. 2023
Dear Reza, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2

8/10 Bra

Bert-Olov

Bodde här 1 natt i september 2023
Svar från Hanoi Royal Palace Hotel 2 Management 8 sep. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Bert-Olov

Bodde här 1 natt i augusti 2023
Svar från Hanoi Royal Palace Hotel 2 Management 31 aug. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 11 maj 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice charming hotel to stay
The reception was very friendly, updating my standard room to a beautiful room with balcony and nice view on the city, without even request of mine; and all staff made me love the hotel. The room and the bathroom - were very large. Breakfast is served in a luminous room viewing the street. There is a great buffet with excellent cheeses.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 11 maj 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

6/10 Okej

Amir

Gillade: Renlighet och personal och service
We got a family room for some reason although I had made a reservation for 2. So we got the worse room in the hotel I would assume (wheb compared to pictures of other room types). No elevator from lobby, need to take the stairs to secon floor to get elevator. Out of 3 hotels in Hanoi this was the lowest standard. Staff good thought
Bodde här 2 nätter i maj 2023
Svar från Hanoi Royal Palace Hotel 2 Management 11 maj 2023
Dear  Amir, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value for money. Highly recommended
I think we got a special price because the We paid for a very comfortable room with a balcony and breakfast included. It is situated in the old town and just 10 minutes walk from the lake and the streets with the street food and terraces/bars for drinks. The staff are very kind and helpful and we will certainly recommend this hotel.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 5 maj 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bon hôtel au cœur du old quarter
Emplacement parfait au coeur du Old Quarter. Staffs très gentils et à disposition pour plein de bons conseils sur la ville.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 5 maj 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Location
Staff were helpful and welcoming, the room was comfortable, and the location was extremely convenient - on the same street as several excellent cafes (Hoth Coffee and Tea, and Blackbird Coffee, both great) in the center of the old city, easily walkable to Hoan Kiem lake for peace and quiet.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 5 maj 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

johnsen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for money
Hospitality, over the top (in a good way). Very comfortable rooms, and large, beautifully designed. The balcony will make comfortable. The value for money.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 24 apr. 2023
Dear Johnsen, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't hesitate if you can book a room here. In terms of price/quality you can't beat this choice. On a side street it is relatively quiet. The staff is extremely friendly and helpful. The breakfast room and offer is "results oriented"; it doesn't pretend to be classy, but it is ever so tasty. The pancakes are really very good. The fruits and bread, and other choices, all very enjoyable.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 24 apr. 2023
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

johnsen

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable place .
Hospitality of staff was fantastic. Big shout out of thanks to Max who was very helpful with advice and arrangements. He went the extra mile to help us! Alice and Jim were also very friendly and helpful.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 24 apr. 2023
Dear Johnsen, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

Elsa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En utmärkt vistelse!
Vi hade det väldigt bra! Max, och alla andra var väldigt trevliga och hjälpsamma gentemot oss. Läget på hotellet var super och servicen utmärkt!
Bodde här 5 nätter i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 24 apr. 2023
Dear Elsa, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

10/10 Fantastiskt

emily

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect !
Excellent staff...Lucy the receptionist is awesome! Very Friendly, helpful and one of the best we've met during our stay at Hanoi.
Bodde här 1 natt i april 2023
Svar från Hanoi Royal Palace Hotel 2 Management 24 apr. 2023
Dear emily, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards,  Hanoi Royal Palace Hotel 2.

8/10 Bra

Sonja Regine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ich war zufrieden. Frühstück war gut. Personal sehr aufmerksam..und nett. Sauber. Täglich Handtücher Wechsel Und frische Bettwäsche
Bodde här 8 nätter i maj 2024
Svar från Hanoi Royal Palace Hotel 2 Management 23 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a lovely stay, enjoying it so much I ended up extending. The staff were incredible and always helpful a shoutout to Jimmy for being a great help always. The room was everything I could ask for after a long day of travelling. Breakfast was set up well and had everything you could want. Finally the location is perfect being located in the hussle and bussle of it all in a busy street there is always something to do or see. I would definitely stay here again :).
Bodde här 1 natt i maj 2024
Svar från Hanoi Royal Palace Hotel 2 Management 23 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Kate

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
For the price it was very good.nClean, very comfortable bed, good breakfast. The guy-Jimmy on the front desk was exceptionally helpful, knowledgeable and nothing was too much trouble.
Svar från Hanoi Royal Palace Hotel 2 Management 22 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Tristan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is an excellent choice. Good location and comfortable bed! The staff were very friendly and helpful. Mr. Jim especially went out of his way everytime to help booking tours, recommending places to eat and fixing a minor problem with the TV. I actually booked another night at this hotel solely because Mr. Jim was so helpful...
Svar från Hanoi Royal Palace Hotel 2 Management 22 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a very pleasant stay at this hotel, the breakfast is very complete and the place is very clean. I love how friendly the staffs are, especially the receptionist named Sulli. She helped me a lot during the stay. Thank you so much!
Svar från Hanoi Royal Palace Hotel 2 Management 22 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Jacob

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, super affordable. I love how the staffs and the hotel. Very value for money. Felt very warm and loved by how Jinmy welcome us. Helped us book day tour to Ninh Binh. My friend and I had a really good stay. Will definitely go back.
Svar från Hanoi Royal Palace Hotel 2 Management 21 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Katie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice stay. Good breakfast and location. Very helpful staff-Sulli and Jimmy were wonderful!
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Rohini

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I stayed three nights. One of the most welcoming hotels we have ever stayed at. A week before we arrived, the hotel reached out to us to find out if we needed a taxi from the airport and offered discounted rates for tours. We were coming from another part of Vietnam so we did not require the taxi and we had already been on the tours they were offering, so we did not take up the tour offer either; but it was nice to know it was all available to us. The actual hotel is well situated and the rooms and breakfast were fantastic. The staff were attentive and keen to assist. Jenny ‘our’ receptionist (as she was the one who welcomed us on our first day), was super helpful.
Bodde här 1 natt i maj 2024
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

BUVI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so welcoming and helpful with planning for everything from the Water Puppet show, Ha Long Bay tours, and what to see in Ha Noi. Breakfast was delicious and the location was very close to Hoan Kiem lake, which was convenient. They even were super flexible about adjusting our stay when we missed our flight connection to Ha Noi - I would definitely recommend you to stay here.
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Josue

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was perfect for all we wanted to see in the Old Quarter of Hanoi. The staff are just exceptional. They go out of their way to help. We never usually book things through hotels but the staff booked our transfers to Sa Pa for the same price we could book online and even made us a packed lunch! They also kept our bags for the time we were away. The place is clean and has a cute charm. Just loved our time here
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Josue

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location was perfect for all we wanted to see in the Old Quarter of Hanoi. The staff are just exceptional. They go out of their way to help. We never usually book things through hotels but the staff booked our transfers to Sa Pa for the same price we could book online and even made us a packed lunch! They also kept our bags for the time we were away. The place is clean and has a cute charm. Just loved our time here
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

gabrielle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really love this hotel in Hanoi. It has a good location, very close to night market and center. Moreover, surrounding local food is delicious and diverse! The staff is excellent, friendly, and helpful ( Jim, Jenny and Sully)
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

8/10 Bra

Anna, Sackville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in the center of the old town. Close to shopping, restaurants and tourist attractions. Restaurant breakfast was good. Staff was excellent. Did have to move rooms due to electrical problem.
Bodde här 2 nätter i maj 2024
Svar från Hotel Management 20 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Rohini

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel features a Royal style. The breakfast is delicious and diverse. You can early check in in the morning if the room is available. Jimmy and Sulli are very kind, asking them if you have any question about the famous destination. The hotel provides excellent service. However, the prices are slightly higher during the holiday season. Halong and Ninh Binh tours were excellent, with well-planned excursions that allowed me to explore the area's hidden beauties. I can't say enough about this hotel and its excellent service. I will come back here soon!
Svar från Hanoi Royal Palace Hotel 2 Management 17 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel in hanoi, I had a great time! The location very close to the lake and old quarter. Sulli in particular was amazing, so kind and friendly. Halong bay and sapa booking the trip from Jimmy and I would like to recommend to anyone come to stay and booking the trip from here. Highly recommend!
Svar från Hotel Management 17 maj 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2