Dear Sandra Thank you for your rating. We would really appreciate if you could provide more details on your experiences at Hotel de l'Opera Hanoi for future improvement. Best regards, Ly Nguyen (Ms.) Marketing & Communications Manager

Dear Sandra Thank you for your rating of Hotel de l'Opera Hanoi, MGallery by Sofitel. We would love to hear more from you with regards to your experiences at our Hotel for future improvement. Thank you and best regards, Ly Nguyen (Ms.) Marketing & Communications Manager

Dear Michael,Thank you for sharing your recent experience at Hotel de L'Opera Hanoi. I was pleased to learn that you find your stay comfortable and that the team was able to look after you during your stay.From all of us, thank you once again for staying with us and look forward to having the opportunity in the near future to welcome you back.Kind Regards

Dear Alison.Thank you for your recent stay and for sharing you valuable feedback with us! It is my hope that the team ensured your stay was well looked after and that you had a comfortable and pleasant experience.From all of us at Hotel de L'Opera Hanoi, we do trust your travels have you well and look forward to having the opportunity to welcome you back in the not so distant future, should the opportunity allow.Kind Regards,

Dear Margaret,Thank you kindly for sharing your feedback with us in regards to your recent stay.I have taken note of your comment with regards to the room facilities. Your feedback will certainly be shared to the corresponding department for addressment and with aims to continuously strive to improve.From all of us at Hotel de L'Opera Hanoi MGallery, we hope to have the pleasure to welcome you back in the near future.Kind regards,

Dear Keri,Thank you for sharing your feedback with us and for your recent stay at Hotel de L'Opera Hanoi! I was very happy to learn that the entire team was able to look after and I will be sure to share your nice comments to the team From all of us at Hotel de L'Opera Hanoi, thank you again for reaching out and we look forward to welcoming you once again soon to your home away from home!Kind Regards,

Dear Valued guest, Thank you for your recent visit and we are happy to learn that you enjoyed your time with us here in this beautiful, historic city! From all of us at Hotel de L'Opera Hanoi MGallery, we look forward to having the privilege to serve you in the near future. Kind Regards,

Dear Kai ChungThank you for your recent stay and for the nice feedback! I will be sure to share your comments with the team and do also hope that you thoroughly enjoyed your recent sojourn here in Vietnam.We do hope to have the pleasure in welcoming you back again soon in the near future.Kind Regards,

Dear Dirk,Thank you for your recent visit and do trust you enjoyed your time with us here in this beautiful, historic city! From all of us at Hotel de L'Opera Hanoi MGallery, we look forward to having the privilege to serve you in the near future.Kind Regards,

Dear Sasaki,Thank you kindly for sharing your feedback concerning your recent stay at Hotel de L'Opera Hanoi. Very pleased to learn that you enjoyed our boutique hotel here in the heart of Hanoi! I do regret to learn that your experience was affected by the voice from next room. We have taken note of your room accommodation and will be following-up with our team merely to ensure the issues are promptly rectified.From all of us at Hotel de L'Opera Hanoi, we thank you once again for sharing your feedback with us and we look forward to welcome you back again soon.Kind Regards,

Dear guest,Thank you for sharing your feedback with us. I do regret to learn that your experience was affected by your in-room experience. I have personally taken note of the wi-fi issue as well as the smell in corridor and will be following-up with our team merely to ensure the issues are promptly rectified.From all of us at Hotel de l'Opera Hanoi, I do thank you for your recent stay and moreover, for reaching out to us concerning your experience as this will further our efforts of continuous improvement.

Dear Thao, Thank you very much for your recent stay at Hotel de L'Opera Hanoi MGallery and for the nice words concerning our team and service! I will be sure to share your comments with the team. From all of us at Hotel de L'Opera Hanoi MGallery, we trust your travels have you well and look forward to having the opportunity to serve you in the near future. Kind Regards,

Dear Elizabeth,Thank you very much for your recent stay at Hotel de L'Opera Hanoi MGallery and for the nice rating. From all of us at Hotel de L'Opera Hanoi MGallery, we trust your travels have you well and look forward to having the opportunity to serve you in the near future. Kind Regards,

Dear Christine, Thank you very much for your recent stay at Hotel de L'Opera Hanoi MGallery and for the nice words concerning our hotel. From all of us at Hotel de L'Opera Hanoi MGallery, we trust your travels have you well and look forward to having the opportunity to serve you in the near future. Kind Regards,

Dear Zane, Thank you very much for taking the time to share with us your personal feedback regarding your recent experience at Hotel de l'Opera Hanoi - MGallery. We are all delighted to learn that you were satisfied with the hotel location, the accommodation and most importantly, the service quality from our team members. We will certainly share your generous words of praise with our colleagues who will be very motivated. Thank you once again and we look forward to welcoming you back to Hotel de l'Opera Hanoi in near future. Warm regards,

Dear Ju Ha,Thank you very much for taking the time to share with us your precious feedback.We are all delighted to learn that you were satisfied with your stay at Hotel de l'Opera Hanoi.Thank you once again and we look forward to welcoming you back to Hotel de l'Opera Hanoi in near future. Warm regards,

Dear Werner, Thank you for your recent stay with us and pleased to learn that your experience at Hotel de L'Opera Hanoi was a positive experience. We will be sure to share your feedback with our team. We do sincerely hope to have the pleasure to welcoming you back again in the not so distant future. Kind Regards, Que Anh HOANG Marketing & Communications Manager

Dear Holly,Thank you kindly for sharing your nice feedback and was delighted to learn that your recent stay with us was well looked after. I shall certainly pass along your kind words to our front desk team. From all of us, we trust your travels have you well and we look forward to welcoming you back soon!Kind Regards,Que Anh HoangMarketing & Communications Manager

Dear Robert,Thank you very much for taking the time to share with us your personal feedback regarding your recent experience at Hotel de l'Opera Hanoi - MGallery. We are all delighted to learn that you were satisfied with your stay and we truly look forward to welcoming you back to Hotel de l'Opera Hanoi in near future. Warm regards,

Dear Liem, Thank you very much for taking the time to share with us your personal feedback regarding your recent experience at Hotel de l'Opera Hanoi - MGallery. We are all delighted to know that you were satisfied with your stay. Thank you once again and we look forward to welcoming you back to Hotel de l'Opera Hanoi in near future. Warm regards, Hoang Que Anh (Ms.) Marketing & Communications Manager

Dear Subahshini, Thank you very much for taking the time to share with us your personal feedback regarding your recent experience at Hotel de l'Opera Hanoi - MGallery. We are all delighted to know that you were satisfied with your stay as well as the service provided by our team members. We will certainly share your generous words of praise with our colleagues who will be very motivated. Thank you once again and we look forward to welcoming you back to Hotel de l'Opera Hanoi in near future. Warm regards, Hoang Que Anh (Ms.) Marketing & Communications Manager

Dear Amine Gabriel, Thank you so much for your review of our hotel.  I am pleased to see your positive rating for our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Que Anh Hoang Marketing & Communications Manager

Dear Franz, Thank you so much for your review of our hotel.  I am pleased to see your positive rating for our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Que Anh Hoang Marketing & Communications Manager

Dear Seon Jung, Thank you so much for your positive rating on our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Que Anh Hoang Marketing & Communications Manager

Dear Min-woo, Thank you for choosing Hotel de l’Opera Hanoi and we are very delighted to know you enjoy your staying with us. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Warm regards, Que Anh HOANG Marketing and Communication Manager.

Dear our beloved guest, Thank you for rating us.

Thank you for choosing Mgallery Hotel de l’opera Hanoi and we are very delighted to know you enjoy your staying with us. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Hotel de l'Opear Hanoi.

Dear Lonny, Thank you for taking your time giving us feedback and we do appreciate your comments. At the hotel, we always strike to provide our guests the best service. In your next visit to our hotel, if you have any difficulties with the bathroom please inform any team member as we are always there to assist you. Best regards, Hotel de l'Opera Hanoi

Thank you for rating us.

Dear Natalie, We very much appreciate your comments regarding your stay at Mgallery Hotel de l’opera Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel de l'Opera Hanoi

Thank you for your feedback and rating

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mgallery de L’opera Hanoi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel de l'Opera.

Thank you for taking you time reviewing us.

Thank you for taking your time giving us your comment.

Dear valued guests, We very much appreciate your comments regarding your stay at Mgallery Hotel de l’opera Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regard.

Dear YoungJin Thank you for giving us your rating. Best regards.

Dear Pedro, A sincere thank you for choosing Mgallery Hotel de l’opera Hanoi and for taking your time to review our hotel, we are delighted to know you had enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in future. Warm regards, A sincere thank you for choosing Mgallery Hotel de l’opera Hanoi and for taking your time to review our hotel, we are delighted to know you had enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in future. Warm regards, Hotel de l'Opera

Dear valued guests, Thank you for choosing Mgallery de L’opera Hanoi and we are very delighted to know you enjoy your staying with us. At the hotel,we strike to maintain high standard and always try to exceed your expectation. We hope to welcome you again at our hotel, Hotel de l'Opera