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Recensioner av Medallion Hanoi Hotel

4 out of 5
Medallion Hanoi Hotel
11 Ma May, Hoan Kiem, Hanoi

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 71 av 234 recensioner" "
8 - Bra i betyg. 106 av 234 recensioner" "
6 - Okej i betyg. 44 av 234 recensioner" "
4 - Dåligt i betyg. 9 av 234 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 234 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Cornelia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbra hotell!
Är jättenöjda både med vår vistelse!

8/10 Bra

Hans M C, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell men dåligt wifi.
Bra hotell till överkomligt pris. Dock dåligt fungerande wifi.

6/10 Okej

David

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Nära till allt. Väldigt tråkigt rum.
Första gången jag någonsin tilldelats ett rum utan fönster, och det är ingenting jag kommer göra om. Med tanke på att vi tog ett hotell i de övre prisklasserna för att vara Hanoi var jag besviken på detta. Frukosten var OK men inte heller riktigt vad jag hade hoppats på. Annars är läget utomordenligt och personalen hjälpsam.

8/10 Bra

YOUNG SHIN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020

8/10 Bra

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020

4/10 Dåligt

Yago P

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Room condition is quite old.
Bodde här 1 natt i november 2019

10/10 Fantastiskt

Marita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019

8/10 Bra

た

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
特にありませんでした
Bodde här 1 natt i oktober 2019

6/10 Okej

Senjiro

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i september 2019

8/10 Bra

annie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again.
Nice room and bed but can be noisy due to street vendors and traffic.
Bodde här 2 nätter i juli 2019

6/10 Okej

Ken

Reste med sin partner
Gillade: Renlighet och personal och service
The property is old but clean and the staff are friendly, the area is very busy and our room on the front was across the road from several bars, which played music until about 1am ok if you are younger than us
Bodde här 2 nätter i juli 2019

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
朝食が美味しかった。
Bodde här 2 nätter i juli 2019

8/10 Bra

Jarly, Kerteminde, Denmark

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Nicely decorated and clean hotel with a great location in the middle of Hanoi old town. The bed was comfortable and the room had a cozy balcony to the street. Breakfast reasonable. Recommend Commendable. Fantastic cozy town with great charm, really Vietnam at its best. Many cozy eateries and easy to get around by bicycle taxi and on foot. Visit the area where the train passes close by while enjoying a cup of Vietnamese coffee.
Bodde här 1 natt i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
-Location was super great, everything is within walking distance -there's a hostel/bar next door so expect lots of noise -Staff could be more friendly -Room has no windows. I'm claustrophobic and requested a room change. Of course they asked for additional charge which doesn't make me feel good. I think they should specified the details on the booking that there's no windows....maybe some compassion thoughts would be nice. -Breakfast was mediocre
Bodde här 3 nätter i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Cheap good location
The bed is comfortable. The bathroom is very odd. The shower and toliet is on top of One another and the ceiling has some mold from the water hitting it. It very well located so you can walk everywhere. Staff is friendly and great free breakfast.
Bodde här 1 natt i maj 2019

10/10 Fantastiskt

T.SUZUKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
先週ほぼ１週間、利用しました。 スタッフはとても親切で、チェックイン後に初めて外出する際も、向こうから話しかけてくれてマップをもらったり、他にも相談しやすかったです。 場所はとにかく最高。 旧市街地を十分楽しめます。 でも夜はたしかに近隣のバカ騒ぎな音が微妙に入ってきますが、ヘッドホンなりなんか着ければまるで聞こえなくなる程度です。 繊細な人は何かしら対策グッズ持ってけばOK。 近くに空港からのバス停もあるので、行きも帰りも35,000ドン！(タクシーだと400,000ドンくらいかかるらしい！) 初めてのハノイ、ここを拠点にして本当に良かったって感じでした。
Bodde här 6 nätter i mars 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. They questioned us while waiting in the lobby for our ride to pick us up, mind you it was 2:25pm and we were due to get picked up around 3 pm
Bodde här 3 nätter i mars 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
立地条件は最高です。どこに行くにも便利な場所。宿泊施設もそれなりに良いと感じます。快適に過ごすことが出来ました。スタッフの対応はかなり良いと感じます。良く教育されていると感じました。
Bodde här 7 nätter i mars 2019

4/10 Dåligt

raelyne

Gillade inte: Personal och service
Couldn’t accommodate us till after 7pm!!
The hotel was fine except for the fact that they couldn’t accommodate us till after 7pm!!! We first arrived at 4:30pm. We were told to keep coming back every half hour. They informed us the first time we returned that if we wanted to pay extra to upgrade our room they would accommodate us sooner or else it would be another 30 minutes. We continued to wait and were eventually accommodated. We would have contacted hotels.com for help but we were out of the country and had no access to phone signal and the hotel wouldn’t give us the WiFi code until we were checked in. We were very tired and upset that it took so long to get a room when check in time was many hours before our arrival.
Bodde här 1 natt i mars 2019
Svar från Viet Trinh (Mr.) 7 mars 2019
Dear valued guest, Thank you for your review. We are always making our best efforts to give our guests the best experiences. When you arrived our hotel, receptionist tried to explain that our hotel was out of superior with balcony until 7PM (unexpected reason). We also offer you free upgrade to deluxe room but you refused that. We only had Suite room so receptionist ask you to pay extra to upgrade with reasonable price. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

6/10 Okej

David

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Well located Hotel - however renovation of bathroom is required - wet & musty with no ventilation
Bodde här 2 nätter i januari 2019

6/10 Okej

Yvonne

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
There was a machine of some sort running constantly which created a terrible noise in the room. It could be a pump or air conditioning system on the roof.
Bodde här 1 natt i december 2018
Svar från Viet Trinh (Mr.) 12 jan. 2019
Dear valued guest, Thank you for your review. We are always making our best efforts to give our guests the best experiences. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Christiana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 3 nätter i november 2018

8/10 Bra

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel in the Old Quarter
Nice hotel, the room we were in for the first night was a bit noisy so they moved us with no hassle. Breakfast was really good with lots of options.
Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh (Mr.) 3 dec. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
소음에 민감하지 않다면 굿.
여행자 거리에 있어, 접근성이 좋으나, 바로 옆건물이 백패킹호텔이라, 새벽2시정도까지는 소음을 감수해야함
Bodde här 4 nätter i november 2018
Svar från Viet Trinh (Mr.) 3 dec. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Marianne, California

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is right at the center of Old Quarter (location is great if you want to be in the middle of actions, but it can noisy). The room is ok, I have reserved a suite with city view balcony but it seems a junior suite instead (a bit smaller compare to standard suite and no city view or maybe a glimpse of city view in a corner). Room is clean but basic (not luxury feelings). Staffs are nice and helpful.
Bodde här 2 nätter i november 2018
Svar från Viet Trinh (Mr.) - OTA manager 14 nov. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Staff was friendly and helpful. The food was okay. We had a room with a balcony facing the street so it was very noisy at night when night life started. We booked two separate date stays with the first room not so good. The shower in the bathroom did not have a divider so the whole bathroom was wet when taking a shower. The second room was located more in the back of the hotel and was much better and less noisy. Hotel located very close to night market.
Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh (Mr.) - OTA manager 14 nov. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are upgrading the rooms. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh (Mr.) - OTA manager 14 nov. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Location is covenient and the hotel is nice, perhaps the rooms need a little update. Just beware that the streets in the Old Quarter are crazy!
Bodde här 1 natt i oktober 2018
Svar från Viet Trinh - OTA manager 30 okt. 2018
Thank you for your review. We always try our best to give our guests best service. We are in progress to be upgrading the hotel. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Location is covenient in the middle of a popular and busy street. Staff is nice and property is good. Breakfast is good and veried.
Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh - OTA manager 31 okt. 2018
Thank you for your review. We always try our best to give our guests best service. We are so sorry if any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
旧市街の中にあるホテルで、分かりずらい場所ですが、事前に地図に場所を登録しておいたので、Ｌｏｎｇｂｉｅｎバスターミナルから、ＧＰＳを利用し迷わずに到着できました。 ハノイは、旧市街が絶対に楽しい。ホアンキエム湖までも徒歩１０分くらいで。
Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh (Mr.) - OTA Manager 26 okt. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Buffet breakfast average. Location excellent. Toilet needs some minor renovation. Overall very happy.
Bodde här 3 nätter i oktober 2018
Svar från Viet Trinh (Mr.) - OTA Manager 15 okt. 2018
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We loved the central location of this hotel. Hides amongst the hustle and bustle of Hanoi it was a very friendly and calming escape. It was walking distance to everything and the staff were extremely helpful. Only downside is it is next door to a backpackers so when they are partying you can here it but most of the rooms are double glazed so the hotel does their best to block out the noise.
Bodde här 2 nätter i oktober 2018
Svar från Viet Trinh (Mr.) - OTA Manager 11 okt. 2018
Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från Viet Trinh (Mr.) - OTA Manager 2 okt. 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !

2/10 Väldigt dåligt

Cesar Antonio

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En remodelación
Todo mal en remodelación no avisan no ayudan con las maletas no explican nada cero atención mucho polvo ruido
Bodde här 1 natt i augusti 2018
Svar från Viet Trinh (Mr.) - OTA Manager 17 aug. 2018
Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. Our bellmans always stand at main door to help luggages for guests. Our renovation will be done in few days. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future.

10/10 Fantastiskt

Jeannie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Viet Trinh (Mr.) - OTA Manager 13 aug. 2018
Thank you for your review. We always try our best to give our guests best service. We really hope to see you comeback in near future. Many thanks !

8/10 Bra

John

Gillade: Renlighet, personal och service och rummets bekvämlighet
BoutiqueHotel in the Old City
Hotel is being renovated so restaurant is relocated and area can be a little noisy,
Bodde här 1 natt i juli 2018
Svar från Viet Trinh (Mr.) - OTA Manager 11 aug. 2018
Thank you for your review. We always try our best to give our guests best service. Our renovation will be done in few weeks and the hotel will be upgraded with new look. We are so sorry about any inconveniences you experienced and we really hope to see you comeback in near future.

6/10 Okej

SUNNY, korea

Gillade: Personal och service
Gillade inte: Renlighet
주변관광지에 걸어다니기 가까운 위치
구도시라 오래된 건물들 느낌이지만 가성비는 괜찮음. 주변에 라이브바가 있어서 어린자녀 동반한 가정에는 비추.
Bodde här 2 nätter i december 2017
Svar från Viet Trinh (Mr.) - OTA Manager 21 juni 2018
Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. We are renovating our hotel and it would be done in few months. We are so sorry about any inconveniences you may experienced and we really hope to see you comeback in near future.

10/10 Fantastiskt

sylvie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien situé dans le vieil Hanoi
Svar från Viet Trinh (Mr.) - OTA Manager 21 apr. 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !

8/10 Bra

Jani

Gillade: Renlighet
Gillade inte: Personal och service
3yötä, hanoin sykkeessä. Sunnuntain ja maanantain välisenä yönä oli kadulla eläväinen meininki. Taxi kannattaa varata/tilata hotellin respasta. Kolmas kerta vietnamissa ja silti onnistui taxi viilaan linssiin..hotellin henkilökunnan avuliaisuus oli aivan loistavaa
Bodde här 3 nätter i mars 2018
Svar från Viet Trinh (Mr.) - OTA Manager 21 apr. 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bell boys need to do their jobs instead of stand around talking and not paying attention to guests. We were given a room with no balcony and we booked with balcony. Instead of giving us a room with 2 beds like we booked, hotel gave us 1 bed, plus a rolled in bed that’s not really a bed because they said they are out of room with 2 beds. Staffs never once apologized for Amy of these inconveniences. Instead told us that Orbiz often falsely/incorrectly advertised the rooms, and for us to talk to Orbiz. I have emailed Orbiz with my issues but have not heard back.
Bodde här 1 natt i mars 2018
Svar från Viet Trinh (Mr.) - OTA Manager 22 mars 2018
Dear valued guest, Thank you for your review. We always try our best to give our guests best service. We could assure that our bellmen always tried to help guets. Regarding the kind of room you booked that were superior rooms, we just informed to you that we only had deluxe rooms with 02 single beds and balcony (higher class than superior). First call, we free upgraded to deluxe room (01 big bed and 01 single bed) for you and second call we gave you the superior room with exact 02 single beds We are so sorry about any inconveniences you experienced and we really hope to see you comeback in near future to serve you better. Many thanks and Best regards,

8/10 Bra

Lisa, Hamburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Lage ist super, daher nachts auch unglaublich laut
Das Hotel liegt direkt neben dem Backpackers hostel, da hier jeden Abend Partys bis tief in die Nacht steigen, ist schlafen in einem Zimmer zur Straße nicht so richtig gut möglich. Die Lage ist aber super, das Zimmer war schön mit Balkon zur Straße, Frühstück war okay.
Bodde här 1 natt i mars 2018
Svar från Viet Trinh (Mr.) - OTA Manager 10 mars 2018
Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. We are so sorry about any inconveniences you may experienced and we really hope to see you comeback in near future. Many thanks and Best regards,

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
7 of us stayed at the medallion great service. Goid breakfast. Would highly recommend
Bodde här 1 natt i mars 2018
Svar från Viet Trinh (Mr.) - OTA Manager 7 mars 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !

6/10 Okej

Brandy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
With a dehumidifier would've been a lot better ha
The room was very small and incredibly damp from humidity... I had to sleep on a towel! And the shower just being over the toilet was pretty weird. The whole bathroom was sopping wet for hours after a shower. The front desk were very nice and it was right in party central. If you're looking for a sleepy vacay stay somewhere else-- I could hear people partying all night outside the window.. but I knew that's what I signed up for so I didn't mind that part :)
Svar från Viet Trinh (Mr.) - OTA Manager 1 mars 2018
Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. As booking you made with requests: balcony and city view, so it might be a little bit noisy from street. We are so sorry about any inconveniences you may experienced and we really hope to see you comeback in near future. Many thanks and Best regards,

8/10 Bra

Serge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pour un cour séjour dans un environnement animé
De la gentillesse du personnel en place. Devant la déception de notre première chambre standard avec fenêtre donnant sur le corridor allumé toute la nuit,nous avons changé de chambre pour les autres nuits l'arrangement nous convenait. C'est la 3ieme fois que nous venons à cet hotel un peu déçue surtout par les environs ce n'est pas de la faute de l'hôtel si une auberge de jeunesse s'est installée juste à côté.c'est très bruyant. Le déjeuner est très bien le grille-pain serait à changer c'est un bon déjeuner assez varié. Une mention spéciale au gérant pour sa disponibilité il à passer beaucoup de temps à essayer de corriger un problème avec notre tablette même s'il n'a pas réussi. Il s'est montré très disponible à répondre à nos besoins.
Bodde här 2 nätter i januari 2018
Svar från Viet Trinh (Mr.) - OTA Manager 1 feb. 2018
Thank you for your review. We always try our best to give our guests best service. We are so sorry about any inconveniences you may experienced and we really hope to see you comeback in near future. Many thanks and Best regards,

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet
Naja
Super nettes und hilfsbereites Personal, auch das Frühstüch war gut. Allerdings hatten wir ein Zimmer ohne Fenster. Die Luftfeuchtigkeit war sehr hoch und es war extrem stickig und roch modrig, somit waren unsere Klamotten auch permanent klamm. Sauber war das Zimmer leider auch nur auf den ersten Blick (Haare im Bett, erste Anzeichen von Schimmel im Bad, Handtücher hatten Flecken und wurden am nächsten Tag anscheinend nicht ausgetauscht, nur wieder zusammengefaltet ins Regal zurückgelegt)
Bodde här 4 nätter i januari 2018
Svar från Viet Trinh (Mr.) - OTA Manager 17 jan. 2018
Dear Naja, Thank you for your review. We always try our best to give our guests best service. We always check rooms before our guests check in. We are so sorry about inconveniences you may experience and really hope to see you comeback in near future. Many thanks and Best regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017
Svar från Viet Trinh (Mr.) 9 jan. 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !

10/10 Fantastiskt

andy, colorado

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place great people clean room. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Bodde här 1 natt i december 2017
Svar från Viet Trinh (Mr.) 9 jan. 2018
Thank you for your review. We always try our best to give our guests best service. Many thanks !