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Recensioner av Meritel Hanoi

4.5 out of 5
Meritel Hanoi
153 Hang Bong, Hoan Kiem District, Hanoi

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 144 av 183 recensioner" "
8 - Bra i betyg. 27 av 183 recensioner" "
6 - Okej i betyg. 6 av 183 recensioner" "
4 - Dåligt i betyg. 4 av 183 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 183 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt, trvlug personal och fint hotel
Bodde här 2 nätter i juni 2023
Svar från Adam- Sale Executive 17 juli 2023
Dear Mr Anders, Thank you for taking the time to review your stay at our hotel. We will certainly share your generous words of praise with our colleagues who will be very motivated. We look forward to welcome you, your family and your friend to Meritel Hanoi in a near future.

10/10 Fantastiskt

Magdalena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at this property is wonderful! Harry at the rooftop bar was a standout. Unfortunately the room we had was tight for 3 people, and I also found it curious that you didn’t need a key card to go up to your floor, so really anyone could go to your floor.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Chloe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my second time returning to this hotel during my trip. It did not disappoint the second time and was again excellent. The staff go above and beyond. Special thanks to Mike on the front desk for helping me to make sure I was on my onward transfer!

10/10 Fantastiskt

Chloe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel right in the middle of the old quarter. Staff are super helpful. Would recommend room at the back of the hotel as it was quiet and there was an outside window. Overall a great hotel to stay in to explore the old quarter.

10/10 Fantastiskt

Darcy-Lee

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous property in a great location. Minutes from Train street and approx 10 minutes to beer corner. The staff were fantastic and attentive. Breakfast was great, the pool was beautiful and the spa was lovely! Would absolutely stay again!
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing and always willing to help
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Meredith

Excellent breakfast, nice staff and comfortable rooms. Gym and pool are nice too.
Bodde här 3 nätter i mars 2024

8/10 Bra

Jeffery

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

8/10 Bra

Brent, Redwood City

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed in the suite on the 8th floor. Beautiful room and patio.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel and all around friendly staff. Just take note that the outdoor pool is not heated in the winter and the water is cold.
Bodde här 12 nätter i februari 2024

10/10 Fantastiskt

Chaiwon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

8/10 Bra

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place, got looked after.
Bodde här 3 nätter i februari 2024

4/10 Dåligt

Mayola

Gillade inte: Rummets bekvämlighet
Demasiado ruido, entre equipo interno y huéspedes gritando y azotando puertas fue difícil pasar una noche buena. Las sábanas estaban rotas. Comodidad de cama promedio.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
멋진 호텔!
하노이를 여행하는 동안 날씨가 좋진 않았지만, 숙소 덕분에 피로가 다 풀렸어요~ 특히 위치가 너무 좋아 주요 장소는 다 걸어갈 수 있는 거리입니다! 다음에도 하노이 방문하면 꼭 이용할 거에요!!
Bodde här 3 nätter i januari 2024
Svar från Adam- Sale Executive 5 feb. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope to welcome you again if you’re traveling to Hanoi, don't hesitate to contact us.

10/10 Fantastiskt

Jean loup

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nous avons apprécié notre séjour. Personnel au petits soins, petit déjeuner super, le rooftop tres bien aussi
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lilly

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Everything Perfect, but the room With window is Scam because the window is aligned to the hallway and Not outside :/)
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Luke

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Linn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Audun Bakke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We liked it a lot
Very nice hotel five minute walk from the famous «train street». Decent pool, bar area and views from the rooftop. Even the gym was nice. Great breakfast.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Fatima

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Hideyuki

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
スタッフの対応が特に良かった。
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel with great staff
Meritel Hanoi is a beautiful hotel, with top notch service. However, the air conditioning kept going out in our room though the staff was quick to get it up and running again every time it went out. We also experienced ants in our sink, but again the staff was very prompt in getting it fixed. The Meritel advertises that it has soundproofed rooms, but this is not the case. You will be able to hear the room next to you as well as the city outside (thought it is very quiet at night so as long as you are not sleeping in the day you will be able to sleep peacefully). The hotel is in a great location, and the spa facilities are top notch. Because of this I would stay again despite the setbacks we encountered during our stay.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Sergio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I definitely will come back to the Meritel Hanoi
This is probably one of the best hotels in Hanoi. Amazing facilities, well located, walking distance from important and iconic sites. The service is outstanding.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room and staff are great. The location is very walkable to tons of restaurants and attractions. The hotel helped us book tours, airport pickup, and spa treatments. Would stay here again if visiting Hanoi.
Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Stanley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No regrets choosing this place
Great stay and no regrets in choosing this place over so many others in the Old Quarter. Interior is a classy colonial, clean and the rooftop bar is definitely worth visiting. Staff from the front desk to housekeeping were all professional and polite. Great accessibility around the Old Quarter.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Kathy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alles war super
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Thuan Sim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Hervé

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien
Très bien Service impeccable Localisation parfaite
Bodde här 2 nätter i december 2023
Svar från Adam- Sale Executive 5 feb. 2024
Hi Hervé, Thank you for your comments to enhance our services and your choice to stay with us. We hope to have another chance to serve you.

8/10 Bra

Joey

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Martin

Bodde här 3 nätter i november 2023

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff in this hotel are a credit to the hospitality business. They are simply excellent and nothing is too much trouble - service is always with a smile.
Bodde här 6 nätter i november 2023
Svar från Adam- Sale Executive 5 feb. 2024
Hi John, Thank you for taking the time to review your stay at Meritel Hanoi. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities and facilities we offer.

10/10 Fantastiskt

Nicholas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel if you want to treat yourself for a few nights in Hanoi.
Bodde här 3 nätter i november 2023
Svar från Adam- Sale Executive 5 feb. 2024
Hi Nicholas, Thank you for your comments and your choice to stay with us. We hope to have another chance to serve you.

10/10 Fantastiskt

Alexander, Iowa City

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Very friendly staff. Enjoyed our stay. Would come back.
Bodde här 2 nätter i november 2023
Svar från Adam- Sale Executive 5 feb. 2024
Hi Alexander, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon at our hotel.

8/10 Bra

JEONGHYEON

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
직원들 친절하고 깨끗합니다
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Shangyu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
員工友善服務好
Bodde här 1 natt i november 2023
Svar från Adam - Sales Executive 28 nov. 2023
Hi M. Shangyu, Thank you for taking the time to review your stay at our hotel. We will certainly share your generous words of praise with our colleagues who will be very motivated. We look forward to welcome you, your family and your friend to Meritel Hanoi in a near future.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Favorite Hotel in Hanoi!!
Great Hotel! The staff went above and beyond. Hats off to Lukas, Kenny, Lujan for the exceptional service. We'll be back!
Bodde här 1 natt i november 2023
Svar från Adam - Sales Executive 28 nov. 2023
Dear M. Daniel, Thank you for your comments and your choice to stay with us. We hope to have another chance to serve you.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend Hotel in Hanoi
Bodde här 1 natt i november 2023
Svar från Adam - Sales Executive 28 nov. 2023
Dear Mr/Mrs, Thank you for posting a review on our site following your recent stay with us. I hope you will have a repeated travel with us as we look forward to welcoming you again to our hotel as a guest in the future.

10/10 Fantastiskt

Janika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely, clean, well located and comfortable hotel
Lovely hotel and room. Would absolutely recommend! Only issue was that the staff was constantly requesting feedback (6 times withing one night stay) and it got disturbing. Also, I paid for the breakfast but that was not visible for the hotel - likely the issue is with hotels.com
Bodde här 1 natt i november 2023
Svar från Adam - Sales Executive 21 nov. 2023
Dear M. Janika,Thank you for your comments to enhance our services and your choice to stay with us. We hope to have another chance to serve you.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing staff, great location
Amazing hotel in a great location to explore Hanoi. The staff go above and beyond to ensure you have a great experience while exploring Hanoi
Bodde här 4 nätter i november 2023
Svar från Adam - Sales Executive 21 nov. 2023
Dear M. Peter,Thank you for taking the time to review your stay at Meritel Hanoi. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities and facilities we offer.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not one thing wasn’t top rate. Amazing hotel , amazing price. The best stay.
Bodde här 4 nätter i november 2023
Svar från Adam - Sales Executive 21 nov. 2023
Dear Mr/ Mrs.Thank you for posting a review on our site following your recent stay with us. I hope you will have a repeated travel with us as we look forward to welcoming you again to our hotel as a guest in the future

10/10 Fantastiskt

Joni, SINGAPORE

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was excellent from the moment we stepped in (welcome drinks, fruits & snacks were provided). Staff were attentive to our every need. First time at breakfast, staff explained where everything was and even helped to order a hot chocolate that I wanted. They also gave me a birthday surprise with a chocolate cake and bday song! 💕 When we went out, they offered umbrella as it was raining. Upon returning, the doorman quickly came to carry our bags of shopping for us to the room! Only on our last day, there was a black out.
Bodde här 4 nätter i november 2023
Svar från Adam - Sales Executive 21 nov. 2023
Dear M. JoniThank you for taking the time to review your stay at our hotel. We will certainly share your generous words of praise with our colleagues who will be very motivated. We look forward to welcome you, your family and your friend to Meritel Hanoi in a near future.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful stay. Many thanks!
Bodde här 2 nätter i november 2023
Svar från Adam - Sales Executive 17 nov. 2023
Dear M. Thomas,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you again if you’re traveling to Hanoi, don't hesitate to contact us.

10/10 Fantastiskt

ALAN

Bodde här 2 nätter i november 2023
Svar från Adam - Sales Executive 17 nov. 2023
Dear M. Alan,Thank you for posting a review on our site following your recent stay with us. I hope you will have a repeated travel with us as we look forward to welcoming you again to our hotel as a guest in the future.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were incredibly conscientious, helpful and courteous. We have been so pleased with our stay there. Location was great for walking everywhere we wanted to go. Restaurant was new and was underutilized but food was good. Breakfast was really good with so many options
Bodde här 3 nätter i november 2023
Svar från Adam - Sales Executive 17 nov. 2023
Dear M. JohnThank you for taking the time to review your stay at our hotel. We will certainly share your generous words of praise with our colleagues who will be very motivated. We look forward to welcome you, your family and your friend to Meritel Hanoi in a near future.

10/10 Fantastiskt

Phuongthao

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i oktober 2023
Svar från Adam - Sales Executive 6 nov. 2023
Dear M. Phuongthao,Thank you for posting a review on our site following your recent stay with us. I hope you will have a repeated travel with us as we look forward to welcoming you again to our hotel as a guest in the future.

10/10 Fantastiskt

PIA

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i oktober 2023
Svar från Adam - Sales Executive 3 nov. 2023
Dear M. PIA, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you again if you’re traveling to Hanoi, don't hesitate to contact us.

10/10 Fantastiskt

Natalie

Bodde här 1 natt i oktober 2023
Svar från Adam - Sales Executive 2 nov. 2023
Dear M. Natalie,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you again if you’re traveling to Hanoi, don't hesitate to contact us.