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Recensioner av Silk Path Hotel Hanoi

4 out of 5
Silk Path Hotel Hanoi
195-197-199 Hang Bong Street, Hoan Kiem, Hanoi

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 120 av 218 recensioner" "
8 - Bra i betyg. 78 av 218 recensioner" "
6 - Okej i betyg. 13 av 218 recensioner" "
4 - Dåligt i betyg. 3 av 218 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 218 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great room, fantastic service
The room was very clean and quiet despite the busy street outside. The service was simply fantastic, from a free room upgrade to help with planning trips, breakfast, room service and a take away breakfast when checking out early - the staff was very friendly and helpful!
Bodde här 1 natt i januari 2019
Svar från RES 16 jan. 2019
Dear Anonymous, Thank you so much for taking time sharing your experience at Silk Path Hotel Hanoi. The Silk Path team loves to make our customers feel welcome and comfortable when you are staying with us. The Silk Path team truly hope we will have another opportunity to host you at our property in the near future. Sincerely,

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
3 nights in Hanoi
Very helpful travel desk with good English that assisted us when booking a trip to Halong Bay. Not so much of a view, got a window but infront of a wall basically, but not towards the hectic street so quiet at least.
Bodde här 1 natt i juni 2017
Dear Fredrik, Thank you for spending time writing us a review about your recent stay in Silk Path Hotel Hanoi. I am glad that our facilities and the team met your expectation. Please be informed that we do have other room categories with different features including space, function and views. We look forwards to your returns in a very near future. Best Regards,

10/10 Fantastiskt

BO, Viksjö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Minnesvärd vecka
Dörrvakterna var fantastiska. De gjorde allt för att hjälpa och gjorde allt för att gästerna skulle trivas. Frukostbuffen var utmärkt. Trafiken var kaosartad.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Kevin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was so convenient, close to everything that you need. Friendly and helpful staff. Highly recommend this hotel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Claus, Boca Raton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Great location. Very helpful staff.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Lalit, San Ramon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location for exploring French quarter
Bodde här 2 nätter i april 2024

4/10 Dåligt

Mick

Gillade: Renlighet
Gillade inte: Personal och service
Very disappointing...and we're supposed to come back for a few more nights. Upon check in we were told we had a king bed. Not true. They were gonna change our room and then said the beds are "moveable" and could be made into a king. We said great we're leaving in a while will let you know when we go out for dinner, and you can fix our bed then . Mention we were going to be back soon since we we'd been traveling for 25 hours. Upon returning 2 hours later exhausted, our beds were still not done. They mentioned they'd be right up to fix problem. 25 minutes later they fixed bed and we went to sleep. An hour later our phone on room wakes us up with front desk calling to apologize. Really? Really? Wake us up after all that.
Bodde här 1 natt i april 2024
Svar från Nguyen Vu Thao My 8 apr. 2024
Dear Mr. Mick,We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is crucial, and we are deeply sorry for the lapse in service regarding the bed arrangements. This is certainly not reflective of our usual high standards.As a gesture of goodwill, we would like to offer you a complimentary upgrade to Premium Executive room for your next stay at Silk Path Hotel Hanoi. Additionally, we would like to extend our apologies with a complimentary egg coffee during your stay with us.Please rest assured that we are taking immediate steps to address the issues you've raised to prevent such occurrences in the future. We value your patronage and hope to have the opportunity to regain your trust during your next stay with us.Warm regards,Nguyen Vu Thao MyE-commerce SalesSilk Path Hotel Hanoi

8/10 Bra

Sunita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

N

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Nguyen Thu Yen 12 mars 2024
Dear our valued guest,Thank you for sharing your kind review about the recent stay at Silk Path Hotel Hanoi.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

6/10 Okej

Chih-huei

沒有任何VIP禮遇 早知道冰箱的小瓶鋁罐可樂要價是市價的3倍高就不喝了， 還以為是迎賓飲料。
Bodde här 1 natt i december 2023
Svar från Silk Path Hotel Hanoi 30 jan. 2024
Dear M. Chih-huei,Thank you for taking the time to share your feedback. We sincerely apologize for any disappointment you experienced during your visit. Your input is valuable to us, and we will certainly take your comments into consideration to improve our services.We would like to provide some clarification regarding the pricing of items in the minibar. Our minibar offerings are designed to provide a convenient in-room refreshment option for our guests. The pricing may vary from standard market rates due to the added convenience and service of having these items readily available in the room. We understand that this information may not have been clear, and we apologize for any confusion.We appreciate your patronage and hope to have the opportunity to better serve you in the future. If you have any further concerns or if there's anything else we can do to address this matter, please feel free to contact us directly.Thank you again for bringing this to our attention.Best regards,

10/10 Fantastiskt

Ngo

Bodde här 3 nätter i december 2023
Svar från Silk Path Hotel Hanoi 30 jan. 2024
Dear Ngo, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Average Hotel
Average hotel. Room was clean and comfortable. Staff were okay; nothing special. Breakfast was not included. Hotel was a little far away from some major attractions. The room can get noisy from other people making noise in the hallway and room. This happened at 1 AM once, which made it hard for me to sleep.
Bodde här 3 nätter i december 2023
Svar från Silk Path Hotel Hanoi 19 dec. 2023
Dear our valued guestThank you for taking the time to share your feedback with us. We appreciate your compliments on the cleanliness and comfort of our rooms. We apologize for any inconvenience you experienced due to noise disturbances during your stay. Please be assured that we will address this matter to ensure a more peaceful environment for our guests.We regret to hear that our location and breakfast options did not fully meet your expectations. We value your input and will use your feedback to make improvements where needed.If your travels bring you back to Hanoi, we would be grateful for another opportunity to provide you with a more enjoyable stay.Best regards,

10/10 Fantastiskt

Gonzalo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Silk Path Hotel Hanoi 14 dec. 2023
Dear Gonzalo, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future. Best regards

10/10 Fantastiskt

Mitsuhiro

Bodde här 3 nätter i december 2023
Svar från Silk Path Hotel Hanoi 13 dec. 2023
Dear Mitsuhiro, Thank you so much for sharing your feedback during your stay at our hote.l We all look forward to welcome you back in the near future. Best regards

10/10 Fantastiskt

Djaswadi

Bodde här 4 nätter i december 2023
Svar från Silk Path Hotel Hanoi 13 dec. 2023
Dear Djaswadi, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

choong

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Old Quarter and to Hanoi Train Station.
Bodde här 2 nätter i november 2023
Svar från Silk Path Hotel Hanoi 17 nov. 2023
Dear Choong, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

choong

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location near Hanoi train station and the Old Quarter was very convenient.
Bodde här 3 nätter i november 2023
Svar från Silk Path Hotel Hanoi 15 nov. 2023
Dear Choong, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

8/10 Bra

Sheng Feng

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good!
Bodde här 2 nätter i oktober 2023
Svar från Silk Path Hotel Hanoi 2 nov. 2023
Dear Sheng Feng, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

8/10 Bra

Gary

Bodde här 1 natt i september 2023
Svar från Silk Path Hotel Hanoi 25 sep. 2023
Dear Gary, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

John quoc

Bodde här 2 nätter i juli 2023
Svar från Silk Path Hotel Hanoi 7 aug. 2023
Dear John Quoc, Thank you so much for sharing your feedback during your stay at our hote.l We all look forward to welcome you back in the near future. Best regards

8/10 Bra

Lawrence

Bodde här 4 nätter i juni 2023
Svar från Silk Path Hotel Hanoi 13 juni 2023
Dear Lawrence, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

2/10 Väldigt dåligt

Peng

Bodde här 1 natt i maj 2023
Svar från Silk Path Hotel Hanoi 25 maj 2023
Dear Peng,Thank you for taking the time to give us your thought about your recent stay at Silk Path Hotel Hanoi. It was such a pity that your experience at the Hotel was not as good as both you and us expected. We would really appreciate if you would give us more detailed feedback so that we can improve our service for the better. We hope that you could give us another opportunity to welcome you at Silk Path Hotel Hanoi. We surely will do our best to deliver to you a flawless stay.Sincerely,

10/10 Fantastiskt

Yoshio

Bodde här 5 nätter i april 2023
Svar från Silk Path Hotel Hanoi 22 apr. 2023
Dear Yoshio, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

10/10 Fantastiskt

Marc

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Service
Svar från Silk Path Hotel Hanoi 11 jan. 2023
Dear Marc, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

Shulan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
非常適合商旅
酒店位置很好，早餐每片會換菜色。 大廳行李員服務很親切，叫車很方便。 酒店隔音很好，不會聽到吵雜聲。
Bodde här 5 nätter i december 2022
Svar från Silk Path Hotel Hanoi 26 dec. 2022
Dear Shulan, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

8/10 Bra

Tatsu, SHINJUKU-KU

Bodde här 4 nätter i september 2022
Svar från Silk Path Hotel Hanoi 11 jan. 2023
Dear Tatsu, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

PING YAO

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i september 2022
Svar från Silk Path Hotel Hanoi 9 sep. 2022
Dear Ping Yao, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2022
Svar från Silk Path Hotel Hanoi 1 aug. 2022
Dear our valued guests, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

Nguyen

Reste i grupp, Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Really nice and clean hotel. Good service Cheerful, charming, efficient, welcoming and helpful staff Comfortable, clean rooms, but my room without windows Good location. large and quiet restaurant
Bodde här 2 nätter i juli 2022
Svar från Silk Path Hotel Hanoi 20 juli 2022
Dear Nguyen, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

2/10 Väldigt dåligt

JOSH

Bodde här 1 natt i maj 2022
Svar från Silk Path Hotel Hanoi 17 juni 2022
Dear our valued customer, It's a pity that your stay at Silk Path Hotel Hanoi didn't exceed your expectations. We hope that we will have another chance to welcome you at our hotel, and show you our improvement. Kind regards,

10/10 Fantastiskt

Antonio

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service!
The hotel itself is not the newest in town, but the service is so good that I would be happy to come back anytime!
Bodde här 4 nätter i april 2022
Svar från Silk Path Hotel Hanoi 12 maj 2022
Dear Antonio, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

Quoc Lam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tres bien
Personnel tres accueillant et comprehensible malgre le confinement covid
Bodde här 3 nätter i februari 2022
Svar från Silk Path Hotel Hanoi 11 feb. 2022
Dear Quoc Lam, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

8/10 Bra

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Dao Thi Tuyet - Revenue Manager 16 mars 2020
Dear Peter, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

kamaljeet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från Dao Thi Tuyet - Revenue Manager 9 mars 2020
Dear kamaljeet, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

8/10 Bra

Kino, Hyogo Japan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテルの設備が綺麗でした。また、深夜のチェックインでしたがスタッフの方も丁寧に対応していただきました。
Bodde här 2 nätter i februari 2020
Svar från Dao Thi Tuyet - Revenue Manager 19 mars 2020
Dear Kino, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

Ron, Edmonton Alberta, Canada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to many amenities within walking distance. Staff were excellent
Bodde här 1 natt i februari 2020
Svar från Dao Thi Tuyet - Revenue Manager 26 feb. 2020
Dear Ron, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i februari 2020
Svar från Dao Thi Tuyet - Revenue Manager 14 feb. 2020
Dear our valued customer, It's a pity that your stay at Silk Path Hotel Hanoi didn't exceed your expectations. We hope that we will have another chance to welcome you at our hotel, and show you our improvement. Kind regards,

10/10 Fantastiskt

Charles

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Dao Thi Tuyet - Revenue Manager 31 jan. 2020
Dear Charles, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff! Nothing was too much trouble and every request was dealt with quickly and without fuss. Rooms are quite dark but to be honest we spent very little time in ours so wasn’t overly bothered. Location is great for all the main sights.
Bodde här 4 nätter i december 2019
Svar från Dao Thi Tuyet - Revenue Manager 6 jan. 2020
Dear our valued guest, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Providing some FOC Laundry daily by the Hotel and a fan to my room are the very thoughful services. The Gym Room timing should be longer and flexible instead of just 8 hours, too short and not flexible. Overall, All the Hotel staffs are very helpful to me and provide good services.
Bodde här 4 nätter i december 2019
Svar från Dao Thi Tuyet - Revenue Manager 30 dec. 2019
Dear our valued guest, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us.The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. For your information, pleased be informed that we will open Fitness Center upon guest request besides 08 hours with Fitness Attendant available Sincerely,

8/10 Bra

Kunio

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2019
Svar från Dao Thi Tuyet - Revenue Manager 12 dec. 2019
Dear Kunio, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

10/10 Fantastiskt

ufuk

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Dao Thi Tuyet - Revenue Manager 9 dec. 2019
Dear Ufuk, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended hotel at Hang Bong
Comfortable stay, pretty restaurant, helpful staff. Enjoyed our stay.
Bodde här 1 natt i december 2019
Svar från Dao Thi Tuyet - Revenue Manager 6 dec. 2019
Dear Wendy, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good class hotel
Nice hotel, we enjoyed our stay. Staff speak English and are helpful.
Bodde här 1 natt i november 2019
Svar från Dao Thi Tuyet - Revenue Manager 4 dec. 2019
Dear Wendy, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Dao Thi Tuyet - Revenue Manager 2 dec. 2019
Dear our valued customer, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

10/10 Fantastiskt

Kaka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Dao Thi Tuyet - Revenue Manager 22 nov. 2019
Dear Kaka, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

10/10 Fantastiskt

Hitoshi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Dao Thi Tuyet - Revenue Manager 4 nov. 2019
Dear Hitoshi, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Dao Thi Tuyet - Revenue Manager 1 nov. 2019
Dear our valued customer, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Dao Thi Tuyet - Revenue Manager 29 okt. 2019
Dear our valued customer, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,