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Recensioner av The Palace Guest House

3.5 out of 5
The Palace Guest House
115 Bishop Gaul Ave, Harare, Harare Province

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 49 av 199 recensioner" "
8 - Bra i betyg. 57 av 199 recensioner" "
6 - Okej i betyg. 51 av 199 recensioner" "
4 - Dåligt i betyg. 20 av 199 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 199 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

7,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

6/10 Okej

Peter

Gillade: Renlighet
Vid be better
I was abit loudly fm road.staaf misplace roomkey.Got a new rom next night sligty better but close to reception. They where very noisy with loud talk half the night but the next nite was good after I complained abt the noise
Bodde här 5 nätter i februari 2022
Svar från Amos 12 feb. 2022
We are very sorry about what happened. We will make sure they should tone down their voices and to make the place enjoyable.

6/10 Okej

Brian

Gillade inte: Personal och service och boendets skick och faciliteter
Poor location
Bodde här 1 natt i april 2024

6/10 Okej

Albert

Affärsresenär, Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The workers are so welcoming I felt welcomed But the toilets and bathrooms are leaking
Bodde här 2 nätter i april 2024

8/10 Bra

Dylan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good services.. Highly recommend the place
Bodde här 2 nätter i april 2024

4/10 Dåligt

Tatenda

Reste med sin partner
Gillade inte: Bekvämligheter
Ventilation of the room I got was good and also reception team was amazing, they were so helpful. Bathroom hot water was on point, really enjoyed taking a warm shower. How ever the WiFi was super slow and later on it just stopped working till we checked out. The network wasn’t strong enough that we couldnt even use it for WhatsApp. During the night there was a lot of noise in the corridor, it was like a brothel through out the night and also cigarette smoke was coming in strong from the room next to us I think it was room number 4. These people are very noisy we didn’t even manage to sleep because they were making a lot of noise. We didn’t find the remote for the TV and also the speakers were not working so there was literally no volume on the Tv. When it comes to entertainment there is really nothing to offer
Bodde här 1 natt i april 2024

6/10 Okej

Lucy

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we really appreciate your thoughts and support. We hope to see you soon.

10/10 Fantastiskt

Priscilla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is just perfect
Bodde här 1 natt i april 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we really appreciate your thoughts and support. We hope to see you soon.

8/10 Bra

Mike

Reste med sin partner
Friendly environment
Bodde här 11 nätter i mars 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we really appreciate your thoughts and support. We hope to see you soon.

6/10 Okej

Terrence

Reste med sin partner
Gillade: Renlighet
I just loved the view
Bodde här 1 natt i mars 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we really appreciate your thoughts and support. We hope to see you soon.

6/10 Okej

Michael

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lady at the reception are was very warm and friendly. The in general was very nice. The units on the ground seem to be infested with rats in the ceiling..it was incredibly difficult to fall asleep cause of the scratching in the ceiling wall
Bodde här 1 natt i februari 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we have to check our lower deck has no ceiling. We will make sure you would not feel or hear the same.

8/10 Bra

Danny

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter
The wifi reception was terrible
Bodde här 2 nätter i februari 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback. Which room were you in the Wifi is mainly dependent on what you are using and it's not for streaming. We will look into it.

6/10 Okej

Carly

Bodde här 1 natt i februari 2024
Svar från Amos 7 apr. 2024
Thank you for your feedback we really appreciate your thoughts and support. We hope to see you soon.

6/10 Okej

Simiso

Gillade inte: Renlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service enjoyed the tranquil morning
Bodde här 1 natt i januari 2024

8/10 Bra

Kaibos Irvine

Gillade: Personal och service
Good and safe environment
Bodde här 2 nätter i januari 2024

6/10 Okej

Kearabiloe

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

Wesley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i december 2023

10/10 Fantastiskt

Norman Mike

Bodde här 1 natt i januari 2024

6/10 Okej

Linda

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Basic, affordable
Affordable but basic accommodation. Friendly staff. Some maintenance and renovation would make the rooms more pleasant. Limited television channels but we had good Wi-Fi reception. Overall it was OK for a 2 night stay
Bodde här 1 natt i januari 2024

8/10 Bra

Moses

Gillade: Renlighet, personal och service och rummets bekvämlighet
Decent Affordable Stay
This is a pretty decent place. Wi-Fi stronger in certain rooms so ask them for a room where signal is stronger. Food especially dinner is overpriced rather go to Avondale and get Chinese or Nando’s for half the price they charge. But no complain.
Bodde här 8 nätter i december 2023

4/10 Dåligt

Norman

Bodde här 1 natt i december 2023

8/10 Bra

Curtis

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Shepherd

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is so dirty filled with cocroaches, the bathrooms are substandard and the bed was old and instead of having a double as requested i git a 3/4 bed.
Bodde här 1 natt i december 2023

8/10 Bra

Musawenkosi

Affärsresenär
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Walter

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very poor service nobody cares weather theys guests , no cleaning detergent for toilets , no water , not enough information like where how to get curtains things . A self services guest without utensils to use no pots no stove no cutlery , no microwave , no TV working , just a bad and blankets
Bodde här 1 natt i december 2023
Svar från Amos 19 dec. 2023
Thank you for you for your feed back. We do our house keeping we do not want guests to be our house keepers, We are are not a self catering accommodation. Please pay attention to information on this Website. Your feed back is not truthful. learn to be honest you get help.

10/10 Fantastiskt

Wandile

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Timothy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Privacy
Bodde här 2 nätter i december 2023

8/10 Bra

primrose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

6/10 Okej

Tapfuwa

Bodde här 1 natt i december 2023

8/10 Bra

Narcisse

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Veuillez à vider vos fosses sceptiques. Merci beaucoup pour la gentillesse du personnel.
Bodde här 7 nätter i december 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Budget-friendly
A good budget-friendly guest house. It's not so fancy but cozy.
Bodde här 4 nätter i november 2023

6/10 Okej

Pakela

Bodde här 3 nätter i november 2023

6/10 Okej

Tapiwa

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The lodge is clean and affordable. The rooms are a bit too small. Too much traffic in the neighbourhood, but that's out of their control.
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Ursilla

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i november 2023

6/10 Okej

Vanessa

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i november 2023

6/10 Okej

Wyanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

Lloyd

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
The garden is very nice and cool to relax having drinks but the chairs and tables needs to replaced. Staff friendly and helpful
Bodde här 1 natt i november 2023

8/10 Bra

Mellisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect
Bodde här 1 natt i november 2023
Svar från Rutendo 17 nov. 2023
Thank you for the feedback hope to see you again.Thank you

4/10 Dåligt

Bevington

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The place is run down. Mould on ceiling. Paint peeling off in the rooms. No air con. Out of 10 I give this place 2. The place was infested with coachroaches.
Bodde här 3 nätter i oktober 2023

6/10 Okej

prosper Mpumelelo

Its hot no aircon
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Biolah Tanatswa

Honestly this place was terrible for me, I booked online and arrived late in the evening, I got to the room the bedding was dirty and not ironed, floor had ants and cockroaches. Not to mention the staff , they were not friendly at all , I stayed for 2 days and no one came to check if I need any tissues or bathing gel or anything for that matter. There was only a small bathing gel to use one and the next year I used my own soap… poor service . I don’t recommend
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Siduduziwe

Reste med sin partner
Gillade inte: Bekvämligheter
I hate it that we had to share a bathroom and there was a leakage in the toilet, and the water was running down to the shower . It was really not convenient 😒however the service was not pleasing at all , especially with the stuff members.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Tonderai

Bodde här 1 natt i september 2023
Svar från Amos 17 okt. 2023
Thank you so much for your thoughts and support

6/10 Okej

Melody

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Leeroy

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
no tissue or towels in the bathroom,condoms in the drawers. loud music and sheets seemed dirty and unchanged
Bodde här 1 natt i oktober 2023
Svar från Amos 17 okt. 2023
Thank you for your review. We will make sure we attend to all this.

8/10 Bra

Akshay

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Good
The rooms are nice and clean but there is no fans in the rooms so its very hot during summer, and there is many mosquitoes around, also no towels where provided.
Bodde här 1 natt i oktober 2023
Svar från Amos 17 okt. 2023
Sorry we got the fumigaters to attend to the mosquitoes and we hope this is sorted and will make sure towels are rooms in time. Fan uou should have asked from the reception

10/10 Fantastiskt

Wadzanayi

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Superb!!!
It was amazing
Bodde här 1 natt i september 2023
Svar från Amos 17 okt. 2023
Thank you for your thoughts and support and your review

10/10 Fantastiskt

Shallom

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Wellington

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Amos 17 okt. 2023
We would have loved to hear your thoughts and review so that we look at improving that which uou have noticed.

8/10 Bra

Timothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
waking up in a quiet environment
even though situated near a busy road there is some quietness you experience in the morning when you wake up. everything was on point from the booking to the check out. good team there. asked for adjustment of time on my breakfast and that was solved without a hustle. it was my first time but will be a regular whenever i'm in the capital
Bodde här 1 natt i september 2023
Svar från Amos 17 okt. 2023
Thank you so much for your thoughts and support. We hope to see you soon again and we hope to up our game