Dear guest, thank you for staying at Shangri-La Harbin . I am glad to hear about your pleasant experience in Shangri-La and thank you for recognizing our service. The hotel is only a 5-minute walk away from the beautiful scenery of the Songhua River. The room can also enjoy the beautiful scenery of the Songhua River, the ice and snow world, and the snow Ferris wheel scenery through the window. Wide field of vision and magnificent scenery. Our business philosophy is "Shangri-La is hospitable and family friendly". We will share your recognition of the service with our employees and motivate them to work harder to serve our customers. Thank you for your recognition of our hotel, and we sincerely look forward to serving you again.

Dear guest, thank you for staying at Shangri-La Harbin . I am glad to hear about your pleasant experience in Shangri-La and thank you for recognizing our service. The hotel is only a 5-minute walk away from the beautiful scenery of the Songhua River. The room can also enjoy the beautiful scenery of the Songhua River, the ice and snow world, and the snow Ferris wheel scenery through the window. Wide field of vision and magnificent scenery. Our business philosophy is "Shangri-La is hospitable and family friendly". We will share your recognition of the service with our employees and motivate them to work harder to serve our customers. Thank you for your recognition of our hotel, and we sincerely look forward to serving you again.

Dear guest, thank you for staying at Shangri-La Harbin . I am glad to hear about your pleasant experience in Shangri-La and thank you for recognizing our service. The hotel is only a 5-minute walk away from the beautiful scenery of the Songhua River. The room can also enjoy the beautiful scenery of the Songhua River, the ice and snow world, and the snow Ferris wheel scenery through the window. Wide field of vision and magnificent scenery. Our business philosophy is "Shangri-La is hospitable and family friendly". We will share your recognition of the service with our employees and motivate them to work harder to serve our customers. Thank you for your recognition of our hotel, and we sincerely look forward to serving you again.

尊敬的客人，感谢您下榻哈尔滨香格里拉。很高兴得知您在香格里拉的愉快经历， “香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与员工共同分享，并激励他们更加努力的为客服务。哈尔滨香格里拉共有396间客房，其中有全新打造的11楼包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

尊敬的客人，感谢您下榻哈尔滨香格里拉。很高兴得知您在香格里拉的愉快经历， “香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与员工共同分享，并激励他们更加努力的为客服务。哈尔滨香格里拉共有396间客房，其中有全新打造的11楼包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

Dear guest, thank you for staying in Shangri-La Harbin . I am glad to learn about your pleasant experience in Shangri La. Our business philosophy is to be hospitable and family friendly. We will share your recognition of the service with our employees and motivate them to work harder to serve customers. There are a total of 396 rooms in Harbin Shangri La, including the newly created 11th floor, which includes modern and fashionable luxury rooms and a playful themed family suite. Sincerely looking forward to serving you again

尊敬的客人，感谢您下榻哈尔滨香格里拉。很高兴得知您在香格里拉的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与员工共同分享，并激励他们更加努力的为客服务。哈尔滨香格里拉共有396间客房，其中有全新打造的11楼包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，我们酒店全新打造的楼层正式对外迎客，包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

Dear guest, thank you for coming to Shangri-La Hotel, Harbin. We take your suggestions very seriously. Regarding your comments on the hotel, we have already recorded them and will actively seek for improvements. Sincerely look forward to serving you again.

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，我们酒店全新打造的楼层正式对外迎客，包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future.

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future.

尊敬的客人，感谢您下榻哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，我们酒店全新打造的楼层正式对外迎客，包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

Dear guests, thank you for staying at Harbin shangri-la hotel.We are very sorry for leaving you with an unpleasant experience. We have reported your comments to the hotel management, and relevant departments will record and take action.Guest feedback is key to maintaining and improving our service. Thank you again for sharing your stay with us.We look forward to your next visit.

Dear guests, thank you for coming Shangri-La Hotel Harbin. We are very happy to hear about your dining experience is satisfactory. Providing quality service to our guests is our goal. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.

尊敬的客人，感谢您下榻哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，我们酒店全新打造的楼层正式对外迎客，包含现代时尚的全新豪华客房及童趣十足的主题家庭套房。真诚期待着能够再次为您服务。

Dear guests, thank you for staying at Harbin shangri-la hotel.We attach great importance to your Suggestions and have been actively looking for improvement plans. Our hotel has created a new floor to welcome guests, including modern and fashionable new luxury rooms and childlike theme family suites.I sincerely look forward to serving you again.

Dear guests, thank you for coming Shangri-La Hotel Harbin. We are very happy to hear about your dining experience is satisfactory. Providing quality service to our guests is our goal. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.

Dear guests, thank you for coming Shangri-La Hotel Harbin. We are very happy to hear about your dining experience is satisfactory. Providing quality service to our guests is our goal. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future.

尊敬的客人，感谢您下榻哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，酒店全新打造的亲子楼层已于7月10日正式对外开放，包含童趣十足的主题家庭套房及现代时尚的豪华景观客房。真诚期待着很快再次为您服务。

Dear guests, thank you for choosing at Shangri-La Hotel Harbin. We are very happy to hear about your pleasant experience. Located on the banks of the beautiful Songhua River, our hotel offers a beautiful view of the Songhua River in both winter and summer. As the first international five-star hotel in Harbin, we have rich experience in service and have been well received by guests for many years. Thank you for choosing Shangri-La Hotel Harbin one more, and we sincerely welcome you to come again. Dear guests, thank you for coming Shangri-La Hotel Harbin. We are very happy to hear about your dining experience is satisfactory. Providing quality service to our guests is our goal. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future. 尊敬的客人，感谢您选择哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“热情好客，亲如一家”是我们始终如一的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。真诚期待着很快再次为您服务。 Dear guests, thank you for coming Shangri-La Hotel Harbin. We would be very grateful and positive about your comments. Thank you for taking the time to share your stay feeling with us and look forward to welcoming you again in the near future. Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future. 尊敬的客人，感谢您下榻哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，酒店全新打造的亲子楼层已于7月10日正式对外开放，包含童趣十足的主题家庭套房及现代时尚的豪华景观客房。真诚期待着您下次的入住体验。 尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。为客人创造难以忘怀的入住体验是我们全体员工努力的目标，得知您满意的入住体验是对我们最大的鼓舞。为提高客人的入住体验，酒店全新打造的亲子楼层已于7月10日正式对外开放，包含童趣十足的主题家庭套房及现代时尚的豪华景观客房。再次感谢您的认可，能为您服务，

尊敬的客人，感谢您下榻哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，酒店全新打造的亲子楼层已于7月10日正式对外开放，包含童趣十足的主题家庭套房及现代时尚的豪华景观客房。真诚期待着很快再次为您服务。

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。很抱歉给您留下了不愉快的入住体验，我们已经将您的意见反馈给酒店管理层，相关部门会记录在案并采取行动。感谢您抽出时间与我们分享入住感受，希望能有机会再次为您服务以挽回此次给您留下的印象。期待您下次光临。

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future.

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。很高兴得知您在酒店的愉快经历，“香格里拉热情好客，亲如家人”是我们的经营理念。我们会将您对服务的认可与酒店员工共同分享，并激励他们更加努力的为客服务。为提高客人的入住体验，酒店全新打造的亲子楼层已于7月10日正式对外开放，包含童趣十足的主题家庭套房及现代时尚的豪华景观客房。真诚期待着很快再次为您服务。

Dear guests, thank you for coming Shangri-La Hotel Harbin. We are very happy to hear about your dining experience is satisfactory. Providing quality service to our guests is our goal. Thank you for taking the time to share your dining experience with us. It is our pleasure to serve you and sincerely look forward to welcoming you again in the future.

Dear guests. Thank you for visiting the Shangri-La Hotel, Harbin. Your feedback to us. We take it very seriously. If you are willing to share more details to help us investigate and improve. Please contact the hotel's duty manager. We will be very grateful. Sincerely look forward to being able to serve you again.

Thank you for choosing Shangri-La Hotel, Harbin. We are very delighted to know that you had enjoyed our room and service. It is our pleasure to be service of you. To enhance the guest experience, the newly family floor will be officially opened on July 10th, including themed family suite and deluxe family room. It would be great if we can welcome you in the near future.

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important. If you are willing to share more details of the service in order to facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. Looking forward to welcoming you again in the near future.

Thank you for choosing Shangri-La Hotel, Harbin. We are very delighted to know that you had enjoyed our room and service. It is our pleasure to be service of you. It would be great if we can welcome you in the near future.

Thank you for choosing Shangri-La Hotel, Harbin. We are very delighted to know that you had enjoyed our room and service. It is our pleasure to be service of you. It would be great if we can welcome you in the near future.

Thank you for choosing Shangri-La Hotel, Harbin. We are very delighted to know that you had enjoyed our room and service. It is our pleasure to be service of you. It would be great if we can welcome you in the near future.

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。如果您愿意分享更多服务细节以便于我们有针对性的调查与改进，请与值班经理联系，我们将非常感激。真诚期待着能够再次为您服务。

Dear guests, thank you for coming to Shangri-La Hotel Harbin. we have informed the relevant departments to follow up your opinions immediately. Guests'opinions are the key to maintain and improve our service level. We sincerely look forward to serving you again.

Dear guests, thank you for coming to Shangri-La Hotel Harbin. we have informed the relevant departments to follow up your opinions immediately. Guests'opinions are the key to maintain and improve our service level. We sincerely look forward to serving you again.

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。如果您愿意分享更多服务细节以便于我们有针对性的调查与改进，我们将非常感激。真诚期待着能够再次为您服务。

尊敬的客人，感谢您光临哈尔滨香格里拉大酒店。为客人创造难以忘怀的入住体验是我们全体员工努力的目标，得知您满意的入住体验是对我们最大的鼓舞。再次感谢您的认可，能为您服务，我们感到非常荣幸并期待着能够很快再次为您服务。

Dear guests, thank you for coming Shangri-La Hotel Harbin. Your feedback is very important for us. If you want to share more details of the service so that we can facilitate our targeted investigation and improvement, please contact the hotel duty manager, we will be very grateful. We sincerely look forward to serving you again.

Dear guests, thank you for coming at Shangri-La Hotel Harbin. We take your advice very seriously and we have record your comments on the hotel and will actively seek improvements. We hope that our warm and hospitable service will leave you a good impression and sincerely look forward to serving you again.