Exteriör

Recensioner av Holiday Inn Express Hotel & Suites Harrington-Dover area, DE, an IHG Hotel

2.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 551 av 872 recensioner" "
8 - Bra i betyg. 230 av 872 recensioner" "
6 - Okej i betyg. 56 av 872 recensioner" "
4 - Dåligt i betyg. 16 av 872 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 872 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Darlene

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
They need to clean the rooms. They never came to clean or leave towels.
Bodde här 3 nätter i april 2024
Svar från Beverly 29 apr. 2024
Thank you for staying with us. I will follow up with my staff,they are supposed to service all rooms daily unless there is a privacy sign. I do apologize, I will follow up.

10/10 Fantastiskt

ron

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you
Bodde här 4 nätter i april 2024
Svar från Beverly 27 apr. 2024
Thank you for booking with us.We appreciate the 5/5 review.We hope to see you again.

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, easy location.
Bodde här 1 natt i april 2024
Svar från Beverly 25 apr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and updated. Appropriate and good price point for kids sports event. Super friendly staff.
Bodde här 1 natt i april 2024
Svar från Beverly 7 apr. 2024
Thank you for booking with us.We appreciate the 5/5 rating.We hope to see you again,

8/10 Bra

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Although the outdoor heated pool was not open for swimming I was looking forward to the free breakfast. I had seen pictures and it looked nice with a wide variety of choices. The property is well manicured and the actual hotel is very clean and seemed newly renovated
Bodde här 1 natt i april 2024
Svar från Beverly 4 apr. 2024
Thank you for staying with us. I am sorry you could not use the pool. The weather is still a bit chilly; we will have open by the end of May or 1st week of June. Hope you can come back and see us once the pool opens. Again, thank you for the wonderful review.

10/10 Fantastiskt

Viktoria

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay !
Bodde här 2 nätter i mars 2024
Svar från Beverly 3 apr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Fantastiskt

Jamal

Bodde här 1 natt i mars 2024
Svar från Beverly 7 apr. 2024
Thank you for staying with us.We appreciate the 5/5 rating.We hope to see you again.

10/10 Fantastiskt

Patrick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was very good except I wish the room had a small refrigerator.
Bodde här 4 nätter i mars 2024
Svar från Beverly 15 mars 2024
Thank you for staying with us. Al of our rooms do have micro/fridge. The large wooden cabinet that the TV sits on has a door to the right side that houses the fridge. The micro is also on the shelf under the TV. I am so sorry you didn't see the fridge,most ppl ae curious and look.Anytime you are here again or at any hotel if you don't see something always call down to the front desk,I know our staff would happily answer your questions. We hope to see you again.

10/10 Fantastiskt

Tracy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean,quiet service was good
Bodde här 2 nätter i mars 2024
Svar från Beverly 11 mars 2024
Thank you for staying with us,we appreciate your 5*5 review. We hope to see you again.

10/10 Fantastiskt

Tamika

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly room was clean.
Bodde här 1 natt i mars 2024
Svar från Beverly 10 mars 2024
Thank you for booking with us. We appreciate the 5*5 Rating. We hope to see you again.

10/10 Fantastiskt

David

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place..
Bodde här 1 natt i mars 2024
Svar från Beverly 9 mars 2024
Thanks for booking with us.. We appreciate the feedback.Hope to see you again.you

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very welcoming and check-in was easy. The room was extremely clean and the selection for breakfast was great.
Bodde här 1 natt i februari 2024
Svar från Beverly 5 mars 2024
Thank you for staying with us.We appreciate the 5/5 review we hope to see you again.

10/10 Fantastiskt

Rafael, Buffalo Grove

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice conveniently located place to stay. The free breakfast was outstanding. The staff was very friendly and helpful. I will stay again if ever I'm ever in the area again.
Bodde här 2 nätter i februari 2024
Svar från Beverly 12 feb. 2024
Thank you for staying with us.We appreciate the 5/5 review as well as the kind words.I will be sure to share with my staff.We look forward to seeing you again.

8/10 Bra

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Beverly 29 jan. 2024
Thank you for staying with us.Weappreciate the 8*10 rating.We hope to see you again.

10/10 Fantastiskt

Rubelsi

Gillade: Personal och service och boendets skick och faciliteter
Nice people and good location, Room nice and clean, Breakfast so good, 1/22/24
Bodde här 6 nätter i januari 2024
Svar från Beverly 22 jan. 2024
Thank you for staying with us. We appreciate the 5/5 Review. We hope to see you again.

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Great Surprise
A startling nice hotel, great room, great bed and very comfortable
Bodde här 1 natt i januari 2024
Svar från Beverly 13 jan. 2024
Thank you for staying with us. We appreciate the review of 8/10 we hope to see you again.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Beverly 13 jan. 2024
Thank you for staying with us and for the 10/10 Review.We look forward to seeing you again.

10/10 Fantastiskt

Dana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quiet
Bodde här 1 natt i december 2023
Svar från Beverly 13 jan. 2024
Thank yoou for the 5/5 review we thank you for staying with us.We hope to see you again.

10/10 Fantastiskt

WILLIAM

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet and helpful staff.
Bodde här 6 nätter i december 2023
Svar från Beverly 13 jan. 2024
Thank you for staying with us. We very much appreciated the 5*5 review.We look forward to seeing you again.

10/10 Fantastiskt

Jerri

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We travel from Louisiana and stayed here in Harriting Several times. This is the only time we encountered roaches in the room understand they hard to control sometimes. just thought it need to be addressed. still look forward to spending time at this Holiday Inn express in the near future.
Bodde här 3 nätter i december 2023
Svar från beverly 1 feb. 2024
hank you for staying with us.Please accept our apologies regarding the roaches,had we known that we would have gladly move you to another room. I do hope the staff was told prior to you leaving so we could get on that asap.Again,my apologies.We hope to see you again.

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Beverly 26 dec. 2023
Thank you for staying with us. We appreciate the review of 1/10 and look forward to having you stay with us again.

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Beverly 26 dec. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Fantastiskt

Duane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Beverly 5 dec. 2023
Thank you for staying with us.We apprecate the rating of 10/10,we hope to see you again.

6/10 Okej

Suzette

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Comfy but cold water.
The suite itself was roomy with wide spaces between beds and other furniture. Beds were more comfortable than others we have stayed in. However the toilet was very low with no support bar to help lift you. There was no hot water when we arrived nor any hot water the next day. The kitchenette had a sink BUT no faucet so we had to get water from bathroom to cook food. The refrigerator would not get cold even after turning all the way up and only kept our food/drinks cool. The free breakfast had a lot of empty spaces with no replacement dishes being made. They had closed the indoor pool for the season so we couldn’t even relax with a swim. I want to note that you have to crossed a two lane (each direction) highway and there is only a stop sign there, one of my traveling companions was involved and injured in a three car accident leaving hotel. There needs to be a stop light here.
Bodde här 1 natt i december 2023
Svar från Beverly 5 dec. 2023
Thank you for staying with us. I apologize for the issue with the water being cold ,One of the front desk staff would be happy to assist.regarding the faucets on the kitnette sink,they were removed as part of our upgoming room renovation. Indoor pool???we do not have an indoor pool. I really wish you had inquired about thes "issus:while her and our staff would have explained everything to you instead of waiting and giving us a low rating,any questions/issues we could have taken care off or answered for you except you thinking we had an indoor pool,don't know where that came from as its not on our website. Again, our apologies for your incoveniences.

8/10 Bra

Cecelia

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Everything was okay expect the kitchen sink had no faucet and I had to wait for about 15 mins before attends came to the desk when I checked in, not sure if he was on break.
Bodde här 2 nätter i november 2023
Svar från Beverly 28 nov. 2023
Thank ou for staying with us. I do apologize for staff not being at desk they may have stepped away for a bathroom break or to assist a guest.They have an "away" sign that is supposed to be on counter if they step away. Again, my apologies. We hope to see you again.

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice
They do a very nice job at this hotel.
Bodde här 1 natt i november 2023
Svar från Beverly 2 nov. 2023
Thank you for staying with us. We appreciate the 10/10 rating.We look forward to seeing you again.

10/10 Fantastiskt

Jarma, Woodbridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Beverly 29 okt. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Fantastiskt

DaMia

Bodde här 1 natt i oktober 2023
Svar från Beverly 24 okt. 2023
Thank you for staying with us. We appreciate your 10/10 rating. We hope to see you again.

10/10 Fantastiskt

William

Bodde här 1 natt i oktober 2023
Svar från Beverly 8 nov. 2023
Thank you for staying with us.Your 5/5 rating is much appreciated. We hope to see you again.

10/10 Fantastiskt

Jeffrey

Bodde här 2 nätter i oktober 2023
Svar från Beverly 4 nov. 2023
Thank you for staying with us. We appreciate your rating of 5/5; we hope to see you again.

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Everything about stay was exceptional from check-in to room quality to checkout. It was quiet and we felt very safe!
Bodde här 1 natt i oktober 2023
Svar från Beverly 13 okt. 2023
We thank you for the 10/10 rating as well as you staying with us. Thank you for the compliments, we appreciate the time you took to review us. We hope to see you again.

10/10 Fantastiskt

Jesus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Beverly 11 okt. 2023
We appreciate you staying with us as well as the rating 10/10.We hope to see you again .

10/10 Fantastiskt

Floyd

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Beverly 11 okt. 2023
Thank you for staying with us. We are grateful for the 5/5 rating. We hope to see you again.

10/10 Fantastiskt

Travis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Beverly 9 okt. 2023
Thank you for staying wih us.We appreciate the 10/10 rating.We hope to see you again.

10/10 Fantastiskt

Peter

Reste med sin partner
Nice
Bodde här 1 natt i oktober 2023
Svar från Beverly 7 okt. 2023
Thank you for staying with us.We appreciate your 5/5 rating.We hope to see you again.

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfy.
Bodde här 1 natt i september 2023
Svar från Beverly 2 okt. 2023
Thank you for staying with us. We greatly appreciate you taking the time to rate us .we like the 5/5.We hope to see you again.

10/10 Fantastiskt

Alonzo

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and well appointed rooms. Staff was very helpful and friendly. Breakfast options were excellent.
Bodde här 3 nätter i september 2023
Svar från Beverly 30 sep. 2023
Thank you for staying with us. We appreciate the 5/5 rating. We hope you have the chance to stay again.

10/10 Fantastiskt

Arlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the casino
Bodde här 1 natt i september 2023
Svar från Beverly 28 sep. 2023
Thank you for staying with us. We appreciate the 5/5 rating.We hope to see you again.

6/10 Okej

Kathleen B

Bodde här 1 natt i september 2023
Svar från Beverly 26 sep. 2023
Thank you for the 3/5 rating. Please drop us a line to know what we could have done to make your stay better.

10/10 Fantastiskt

Carole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Une belle nuit de repos dans un lit confortable.
Bodde här 1 natt i september 2023
Svar från Beverly 24 sep. 2023
Thank you for staying with us.

10/10 Fantastiskt

Crystal

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay! Fast check-in, clean room, hot shower, and comfy beds & pillows. And the breakfast options were superb!
Bodde här 1 natt i september 2023
Svar från Beverly 14 sep. 2023
Thank you for staying with us. We appreciate the great feedback. I will be sure to share with my staff. We look forward to seeing you.

10/10 Fantastiskt

Shawn

Reste med sin partner
Gillade: Bekvämligheter
Great breakfast, quiet room. Hot showers, nice fitness center.
Bodde här 1 natt i september 2023
Svar från Beverly 14 sep. 2023
We are happy you enjoyed your stay.We appreciate you staying with us. We hope to see you again.

10/10 Fantastiskt

Mary

Bodde här 1 natt i september 2023
Svar från Beverly 10 sep. 2023
Thank you for staying with us. We appreciate the 10/10 rating.We hope to see you again.

10/10 Fantastiskt

Pierre

Reste med familjen
Gillade: Renlighet
Nice and clean
Bodde här 3 nätter i september 2023
Svar från Beverly 5 sep. 2023
Thank you for staying with us. We appreciate the 5/5 rating.WE look forward to seeing you again.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice room and very clean. Front desk was awesome
Bodde här 2 nätter i september 2023
Svar från Beverly 10 sep. 2023
Thank you for staying with us.We appreciate the 10/10 rating. We hope to see you again.

10/10 Fantastiskt

Jayden

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was just in town to see and help my mother. The room was comfortable and clean. TV kinda small but overall I enjoyed my night. The best to best thing by far was breakfast in the morning.
Bodde här 1 natt i september 2023
Svar från Beverly 4 sep. 2023
Thank you for staying with us. We appreciate the great review. I will be sure to share with my staff. We hope to see you again.

10/10 Fantastiskt

Woodward

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful with room accomadations, great variety for breakfast. Rooms and groiunds clean. Grandkids enjoyed the pool facilities.
Bodde här 4 nätter i augusti 2023
Svar från Beverly 3 sep. 2023
Thank you for staying with us. I am glad your family enjoyed their stay. I am sure the grandkids enjoyed the pool, weather was nice for it.We hope to see you again.

6/10 Okej

VILAYVANH

Reste med familjen
Gillade inte: Bekvämligheter
I pre paid for bigger room and photos showed a separate sitting area with sofa. I paid extra money for this room type and they gave me regular 2 bed room. I could have went somewhere else for half the price for the room I ended up getting but paid much more for a regular room
Bodde här 1 natt i september 2023
Svar från Beverly 3 sep. 2023
Thank you for staying with us. I apologize for the confusion with the room types. Our IHG website for the Holiday Inn Express shows the correct room, the 3rd party you booked thru has the wrong picture. That is on the website for the 3rd part they control that aspect. Again I apologize for the confusion, if the charged and booked you for the wrong type of room you will need to contact them to get the difference returned,Again my apologies.

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient for our travel home from Virginia Beach. Hotel was very comfortable. Staff was friendly.
Bodde här 1 natt i augusti 2023
Svar från Beverly 2 sep. 2023
Thank you for staying with us. We appreciate the 10/10 rating. I will be sure to share with my staff. We hope to see you again.

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och bekvämligheter
Check in was good, staff nice and friendly. Room was perfect. Clean, bed comfy. Only issue was the shower - hot water turned luke warm a few minutes into my shower, then turned cold.
Bodde här 1 natt i augusti 2023
Svar från Beverly 1 sep. 2023
Thank you for staying with us. We appreciate the 5*5 review. I do apologize regarding the water, any time you experience while staying with us please call down to the Front Desk and they will gladly help you. Again, my apologies.