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Recensioner av Hampton Inn Harrisburg-East (Hershey Area)

2.5 out of 5
Hampton Inn Harrisburg-East (Hershey Area)
4230 Union Deposit Road, Harrisburg, PA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 693 av 1006 recensioner" "
8 - Bra i betyg. 241 av 1006 recensioner" "
6 - Okej i betyg. 43 av 1006 recensioner" "
4 - Dåligt i betyg. 16 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1006 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Saeedullah

Reste i grupp, Affärsresenär
Gillade: Bekvämligheter
Perfect
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

sandra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was good!
Bodde här 5 nätter i maj 2024

6/10 Okej

Adam

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Some amenities did not work in our room (heated floor). Walls were easy to hear through. Room was not ready at promised check-in time. Room rate seemed high for what was received.
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Dr. Sebrenna

Gillade inte: Renlighet, personal och service och bekvämligheter
I stayed at the hotel for two nights and during that time, I had a visitor who brought a small 4 lb dog. Unbeknownst to me, two people from hotel management entered my room while I was away and left a notice stating that I would be charged a $75.00 Pet Fee. When the visitor arrived, we walked by the front desk, and no one mentioned that I would be charged a fee if the pet entered my room. This would have been the appropriate time to communicate this "hotel policy"; however, no such information was provided. When I reached out to the front desk, they informed me that regardless of the dog only visiting for a few hours, the fee still applied. Additionally, the room is supposed to be cleaned daily. I had to request room cleaning three times, and finally, someone who appeared to be from maintenance came at 7 pm to pick up the trash. Due to a language barrier (he did not speak or understand English), he did not comprehend his responsibilities. When I raised these concerns with the front desk, they contacted a woman from housekeeping who claimed that the staff did not clean my room because it appeared that I had checked out. The manager on duty mentioned that according to their system, I was not marked as checked out, so it must have been a "glitch" in the system. This explanation seems illogical because if the housekeeping department saw that my room was vacant due to a guest checking out, they would have certainly cleaned the room in preparation for the next booking.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Tahira, Bloomfield

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick checkin, property was clean and appeared to be brand new. The rooms were nice, clean and seemed new. I thought the TV haging my name on it was great. The bed was super comfortable. This will be my go to location whenever I’m in this area for basketball tournaments. It was 8 minutes away from the tournament. Food places, supermarket across the street. All around convenient. Only issue and not a big deal, the breakfast was limited. I have never heard of chicken sausage. But the setup area was nice and clean.
Bodde här 1 natt i maj 2024

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Aitor, Windermere

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mrs. Barbara a doll at check in I have never had such an amazing experience in my life wow! She have me cookie for my service dog and gifts!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

William, Powell

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just an overnight between destinations, fine as always
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I am very impressed with this Hampton Inn option. The location was accessible to the highway and the hotel staff was efficient and welcoming. I will definitely be returning for a visit whenever my travel plans warrant my being in the Harrisburg area.
Bodde här 1 natt i maj 2024
Svar från Shelly G 8 maj 2024
Thank you so much for your feedback. We welcome you anytime!

8/10 Bra

Krystal

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
My family and I stayed for two nights in April 2024. We would have given 5 stars all around except for a staff member at the breakfast buffet. She was irritable, angry, and repeatedly condescending and rude to people getting their breakfast items. She yelled at my son to “get out of the way” and did the same thing to other children. One mom came up to my husband and I to express her disbelief, stating “did I really just hear that?” My husband spoke with the manager who did seem to address it which was good, but it left a bad taste in our mouths for this hotel. Otherwise, property was clean and close to Hershey Park.
Bodde här 2 nätter i april 2024
Svar från Shelly G 8 maj 2024
We are so terribly sorry for your experience. The appropriate parties have been addressed. Thank you for staying with us!

6/10 Okej

Madison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wasn’t a bad place to stay, but could’ve been better
Bodde här 2 nätter i april 2024
Svar från Sales Staff 1 maj 2024
Madison, I am so sorry you did not have a stellar experience. Can you please contact us to understand where we fell short?

10/10 Fantastiskt

Charles

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, clean, clean! We loved staying here. Everyone was great, breakfast was awesome! Highly recommend!
Bodde här 2 nätter i april 2024
Svar från Sales Staff 1 maj 2024
Thank you

10/10 Fantastiskt

Dowon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room and kind. Breakfast is good.
Bodde här 1 natt i april 2024
Svar från Sales Staff 1 maj 2024
Thank you

10/10 Fantastiskt

Sue

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and very attentive staff
Bodde här 5 nätter i april 2024
Svar från Shelly G 26 apr. 2024
Thanks!

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great and breakfast was good as well!
Bodde här 2 nätter i april 2024
Svar från Shelly 22 apr. 2024
Thank you!

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel!!
Bodde här 2 nätter i april 2024
Svar från Shelly 23 apr. 2024
Thanks for staying with us!

8/10 Bra

Cheryl

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property and room were very clean. They are not able to accommodate large groups very well. We were staggered on multiple floors which may have disrupted other guests experience with kids in and out doors often. There is no conference center and they abruptly close the lobby at 10. They do have an outdoor fire pit that was cozy but the weather was on the chilly side.
Bodde här 2 nätter i april 2024
Svar från Shelly 22 apr. 2024
We thank you for your feedback. We have plenty of recommendations for larger groups to do in the area if the weather was a little too cold for the fire pit. We hope you come back to check them out!

8/10 Bra

Cynthia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stop and go option for travel!
Svar från Shelly 22 apr. 2024
See you again sometime!

10/10 Fantastiskt

Deborah

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, polite staff and very helpful, large dining area and good breakfast selection.
Bodde här 1 natt i april 2024
Svar från Shelly 22 apr. 2024
Thank you for staying with us!

8/10 Bra

Michael

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was extremely friendly, checked in late at night around 1am lady was incredibly patient and understanding as I was tired. The room was incredibly clean bathroom was also clean and felt comfortable to use. Only thing I would say is the room had a moldy smell when I first walked in, also could have just been outside smell coming in the room. I only stayed for 1 night but it was very well worth the money. I drove a long bed crew cab truck it was rough to park as it was a little tight and was busy but overall it wasn’t that big of a deal. I would definitely recommend this hotel to others.
Bodde här 1 natt i april 2024
Svar från Shelly G 21 apr. 2024
Thank you for the feedback!

10/10 Fantastiskt

Miyassar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice,clean,comfortable,friendly staff
Bodde här 2 nätter i april 2024
Svar från Shelly 19 apr. 2024
We will pass along the message, thank you!

8/10 Bra

Dominique

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is easily accessible and clean. Breakfast is well below the quality of the hotel.
Bodde här 1 natt i april 2024
Svar från Shelly 19 apr. 2024
Thank you!

8/10 Bra

Ethan

Gillade: Bekvämligheter
Clean room especially bathroom! Excellent breakfast. Staffs including housekeeper were very kind.
Bodde här 1 natt i april 2024
Svar från Shelly 19 apr. 2024
Thank you for staying with us!

10/10 Fantastiskt

Yuanqing

Good breakfast tast and people nice ,clean room
Bodde här 3 nätter i april 2024
Svar från Shawna 17 apr. 2024
Thank you for your review! We are so happy you enjoyed your stay with us!

10/10 Fantastiskt

Brandy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed in many hotels and many of the same “chain”. I have to say this hotel had some of the best, most polite staff and had positivity everywhere! My banana at breakfast even had positive attributes written on it! The coffee cups had all different silly “props” on them! So cute! The room also smelled incredible! Thank you for your stay and thank you to the amazing maintenance guy who helped get tools for my car when my battery decided not to work well! He hardly spoke English and was so patient with me trying to explain what I needed and how to help! You were all incredible!
Bodde här 1 natt i april 2024
Svar från Shelly 16 apr. 2024
The incredible one is you! Thank you so much for the fantastic feedback. Come back and stay with us anytime!

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Shelly 16 apr. 2024
Thank you for the feedback!

10/10 Fantastiskt

Jessica, bridgewater

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
How close it was to Hershey park
Bodde här 2 nätter i april 2024
Svar från Shelly 16 apr. 2024
Thank you for visiting us!

8/10 Bra

Muhammad Umair

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Shelly 16 apr. 2024
Thank you for staying with us!

10/10 Fantastiskt

Jen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay. Bed was very comfortable and staff are very friendly!
Bodde här 1 natt i april 2024
Svar från Shelly G 12 apr. 2024
Thank you for staying with us!

8/10 Bra

HÉLÈNE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Endroit très bien.
Bodde här 1 natt i mars 2024
Svar från Shelly G 12 apr. 2024
Merci de rester avec nous.

10/10 Fantastiskt

Lauren, Antioch

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very clean and taken care of property.
Bodde här 2 nätter i april 2024
Svar från Shawna 8 apr. 2024
We are so happy that you see our hard work and dedication! We hope you will come back again soon!

10/10 Fantastiskt

Sarai

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly staff, comfortable.
Bodde här 1 natt i april 2024
Svar från Shawna 8 apr. 2024
Thank you for staying with us and for taking a moment to leave us a review. We appreciate you!

10/10 Fantastiskt

Shaunn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very well maintained and the best gym we have seen at any property!
Bodde här 1 natt i april 2024
Svar från Shawna 8 apr. 2024
Thank you for sharing this. We are glad that you were happy here. It's always great to know!

10/10 Fantastiskt

Carol

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed there before and chose the Harrisburg-Hershey location as it is more than halfway home!
Bodde här 1 natt i april 2024
Svar från Shawna 8 apr. 2024
I love this! Thank you for staying with us, and for sharing this lovely review!

10/10 Fantastiskt

Marlene

Gillade: Renlighet och boendets skick och faciliteter
Easy to access; easy to park; clean and welcoming lobby; clean and well designed rooms and bathrooms.
Bodde här 1 natt i mars 2024
Svar från Shawna 8 apr. 2024
Thank you, Marlene! We love this review you left us, and we appreciate you! Thank you for taking a minute to share that!

10/10 Fantastiskt

Katherine

Bodde här 1 natt i mars 2024
Svar från Shawna 8 apr. 2024
Thank you for staying with us. We always appreciate a good review like this one! Thanks again!

8/10 Bra

Sarah

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is really nice but an issue with the room…it was renovated with a barn door on the bathroom and it has no lock or latch and no way to keep it closed (from kiddos in the room with you). Soooo no real privacy in that regard. Otherwise, love everything else.
Bodde här 1 natt i mars 2024
Svar från Shelly 1 apr. 2024
We will certainly pass along the message, but we appreciate the feedback!

8/10 Bra

Annemarie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Driving to Philadelphia. Wanted to get to Harrisburg since it wasn't too far from Philadelphia, PA. Hotel was not far from interstate. Room was clean, bed was comfortable, staff was very nice, breakfast was very good too!
Bodde här 1 natt i mars 2024
Svar från Shelly 1 apr. 2024
Thank you!

10/10 Fantastiskt

Leonardo

Bodde här 1 natt i mars 2024
Svar från Shelly 19 apr. 2024
Thank you for staying with us!

10/10 Fantastiskt

JaQuia

Reste med familjen
Gillade: Renlighet och bekvämligheter
Very clean and the breakfast was good
Bodde här 1 natt i mars 2024
Svar från Shelly 1 apr. 2024
Thank you!

10/10 Fantastiskt

Jacques

Bodde här 1 natt i mars 2024
Svar från Shelly 16 apr. 2024
Thank you for staying with us!

10/10 Fantastiskt

Sheryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and friendly also great breakfast 😋 i would stay again and share my stay.
Bodde här 1 natt i mars 2024
Svar från Shelly 1 apr. 2024
Thank you for choosing us!

10/10 Fantastiskt

Geoffrey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is modern and clean. The room is nice and spacious.
Bodde här 1 natt i mars 2024
Svar från Shelly 1 apr. 2024
Thank you for the review!

4/10 Dåligt

Kay

Bodde här 1 natt i mars 2024
Svar från Shawna 8 apr. 2024
Thank you for staying with us. We hope you will come again. What can we do to make your stay better?

10/10 Fantastiskt

Lexi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Shelly 20 mars 2024
Thanks for staying with us!

10/10 Fantastiskt

Yaniset

Reste med familj och småbarn
Gillade: Bekvämligheter
Great and happy staff.
Bodde här 2 nätter i mars 2024
Svar från Sales Staff 12 mars 2024
Terrific!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sales Staff 12 mars 2024
Love it! Thank you

10/10 Fantastiskt

MARIBETH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Shelly G 3 mars 2024
Thank you for choosing us!

6/10 Okej

Katie

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Shelly G 28 feb. 2024
Thank you for staying with us!

8/10 Bra

Ademayowa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing
Bodde här 4 nätter i februari 2024
Svar från Shelly G 28 feb. 2024
Thanks for the score!