Hotell i Hartford

“Lovely room. Cant say what else made this a 5 star experience lol”

“We were not given the room that we booked and when I tried to explain that to the girl at the front desk, she seemed too dim-witted to understand that we didn't want to buy an upgraded room. We just wanted the room that we paid for. Which was very uncomfortable and led to me not arguing with her and just taking the room that we were given. In that room. The utensils were Rusty and unusable, this and is a unacceptable situation for how much we spent on a single night. I would like a refund.”

“Room was clean. All dispensers were full. Had kleenex. King bed was clean and comfortable. TV was decent size. Very nice change from inns we stayed at down south!”

“Front desk was friendly and accommodating. Room was clean but ”

“Room was clean and nice. Check in staff was good. Breakfast not included and was expensive to purchase.”

“Very clean, nice hotel. Staff was friendly.”

“Clean , nice ”

“Spotless hotel! Very easy check in process, nice staff a good price for what you get! Close to restaurants and shops. ”

“Yes”

“Great stay”

“Easy everything. ”

“We appreciated the warm pool and the hot tub! Def the best part of the hotel stay. Lots of kids played our entire stay, but this hotel even had a kid free pool time for adults at the end of the night which I thought was cool. Asking for towels as we were all soaked and dripping in the lobby, leaving puddles into the swimming area was very annoying though, and made a safety concern for anyone entering/exiting that door. The room was okay, I had a buzzy fridge that I drowned out with the AC....

“everything was well orginized and clean”

“Staff was very rude, specially the receptionist who checked me in, I showed up on time and he said I couldn’t check in because the room wasn’t ready which I understand but at the same time is their responsibility to have it ready by check in time, at that point I was already upset but what upset me a lot more is the way he was talking to me, very rude and prepotent. Also the bed makes noise every time you move which is annoying when you’re trying to sleep. ”

“Overall great place ”

“The room was clean and comfortable. View of lake was nice. Would be better if the was a tree barrier to block traffic noise. Staff was amazing. Very friendly. Only complaint is the towel I had were very rough. Overall experience A!”

“It was a nice room but My room was not properly cleaned and I paid for two queen beds and they gave me two full beds, Also I couldn't figure out why my room smelt like a litter box and found a corona bottle under my bed but I still don't know if that's why the room smelled. Customer service was wonderful I can at least say and the hotel was very quiet and clean in and around common areas of the hotel and outside. ”

“Great!! Would go back again.”