Hotell i Hartwell

“Very clean room and public areas! Friendly Staff…”

“The staff was extremely friendly and welcoming, which I truly appreciated. Unfortunately, the condition of my room was very disappointing. It appeared that the only thing done before my arrival was making the bed. The room was not properly cleaned at all. The bedding was dirty, the counters had not been wiped down, the toilet had urine on it, and even the towels in the bathroom were dirty. I was so uncomfortable with the cleanliness that I had to deep clean the room myself just to feel...

“Location”

“Nice room. Bathroom was fairly worn out.”

“Quick stay, but was fantastic. We did arrive to our room with a very minor issue. Upon leaving to grab a bite to eat, asked the desk to take care of minor issue. They offered to move our room entirely. There was no need for a room change, so I declined and they fixed the issue while we were at dinner. Also offered water upon check-in as a nice gesture. Clean and the AC was the coldest I've ever had a hotel. Bed was soft. Shower clean, amazing pressure and no end in sight of the hot water...

“Pristine and beautiful with updated appliances and every amenity you can dream of. 10/10!! I will definitely be back!”

“Nice basic hotel for a quick trip. Would have liked to use the pool, but you couldn’t take any food or drinks in there, which makes it a little impractical.”

“Good breakfast and clean room. Thankful they accept pets. Would suggest some remodeling.”

“The pictures and rating posted on Expedia are a lie. They should be ashamed to allow people to pay that money to stay in a dump. The hotel smelt of weed, there were stains and black hair on the sheets and pillow cases. The floors looked like they had never been mopped. The bathroom looked dirty and the sink was about to fall in. We immediately left.”

“Bra service . Sunkigt hotell. ”

“clean room”

“Some damage was apparent.”

“This trip was to meet my grandkids for the first time and have family time together and enjoy the pool. The office manager was rude and unprofessional from the moment I tried checking in. She yelled at us like it’s our fault for checking in. The pool was out of service the entire time. This hotel is definitely not family friendly or friendly. The stay was unpleasant. There was never a reception present when you needed key or any service day nor night hours. The office manager had the...

“Our first room was horrible neighbors blasted music til 1 am switched rooms in am, staff was great. Parking was good. East to find bed was very comfortable”

“Great breakfast; clean, quiet room”

“i”

“Great place to rest with all the family. Quiet, clean and great customer service.”

“The shower was awesome with great water pressure! The bed was comfortable; however, it did smell like it had been smoking and maybe changed.”