Hotell nära Hatale Tea Factory

“Amazing hotel! The staff was great, views were stunning (we never grew tired of it!) and the room/rent was extraordinary, wonderful to wake up to the view. The staff were very attentive and helped with everything, even a hospital visit was solved in and out within 30 minutes from the request. Breakfast was very good, ala carte menu was average. Very bumpy road to get up there though. ”

“Ett helt unikt hotell. Vi har bott på många hotell runt om i världen men detta va one of a kind. Miljön, personalen, maten ja allt 11/10 poäng ”

“Fantastic location within an Tea estate up in the hills. You can take walks with a guide who will show/tell you about different animals and plants. There is an amazing infinity pool with beautiful views. Rooms are spacious and nice. Staff is wonderful. A perfect place if you want peace and quiet. ”

“The staff was very hospitable! We were well taken care of and enjoyed the pool, sunset, and mountain view!”

“Hotellet var en besvikelse, levde inte upp till bilderna eller betyget. Det var slitet och i behov av renovering. Planlösning konstig, poolen ofräsch. Inget fanns på gångavstånd, så bo hellre nere i stan. Enda postiva var trevlig personal och fin utsikt från allmänna utrymmen (men ingen från rummet)”

“De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een...

“I didn't expect it to be so out of the way. The service was good, but we didn't for very long.”

“Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...