Dear Kiani,We are sorry to hear that your experience was not a good one. We understand how complicated the situation was for you, and we apologize for the inconvenience.The team did everything in its hands to solve the water problem and assist you. We will continue working to improve our services and to ensure that this situation does not happen again to future customers, take it for granted.

Dear guest, Thank you very much for your positive feedback. It has been a pleasure for our team to have you with us and make your stay a pleasant experience. We look forward to having you with us again. See you soon!

Estimado Braulio,Muchas gracias por su comentario positivo. Ha sido un placer para nosotros contar con su presencia en Napper by Rottenberg. Continuaremos trabajando en mejorar nuestros servicios. Esperamos repita la visita!

Dear Eliane,Thank you very much for your positive feedback. We are very pleased that you had a nice stay. We will continue to work on making our guests happy. We hope to have you back with us again!

Dear linda,Hi Linda!Thank you very much for your positive evaluation! We hope you will come back again and we look forward to having you with us.

Dear Gursimran,Thank you very much for your positive rating! We will continue to work to exceed our customers' expectations. Thank you for choosing us for your trip.

Hello Rita,Thank you very much for your feedback. We are glad you enjoyed your stay at Napper by Rottenberg. We will continue working to improve the quality of our services. We look forward to having you back with us!

Dear Customer,We are very pleased that you had a memorable stay and that it exceeded your expectations. Thank you so much for your feedback. We look forward to welcoming you on future stays!!

Hello Shamara, we are so glad to have satisfied your expectations about the accommodations and the service you received. Thank you very much for your rating and comments. It was a pleasure to have you in our home. Warm regards

Thank you very much Lindia for your review, we are very happy that you have had a positive experience with us. If you come back, it will be a pleasure to welcome you at Napper. Warm regards from Cuba.

Estimado Manuel, nos alegró mucho saber que les gustó nuestro pequeño hotel boutique. Agradecemos sus maravillosos comentarios y esperamos tenerle con nosotros nuevamente en futuras visitas a Cuba. Un caluroso saludo

Thank you very much for your rating and kind comments. It has been a pleasure for us to accommodate you in our small boutique hotel. We look forward to welcoming you on future trips to Cuba. Warm regards.

Thank you very much for your rating, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

Adnan thank you very much for your very positive review and your kind words about us. It was a pleasure to have you at Napper and we look forward to welcoming you again.Warmest regards from Cuba

Dear Ann Marie, It was a pleasure to welcome you and we are very grateful to be your chosen hotel for celebrating your birthday. We look forward to having you again on future trips to Cuba.Warmest regards!!!

Nadine, it has been a tremendous pleasure to have you with us at Napper and the fact that you felt so good only makes us want to continue improving our services. Thank you very much for your rating, nice words and for making clear the best thing our country has: its people.Warmest regards from Cuba

Dear Jenna, thank you for your compliments to our work and our home. It has been a great pleasure to have you with us and to have contributed to make your stay in Cuba a pleasant and spiritually enriching one. Your words are an encouragement to continue improving our work. We hope to see you again soon.

Dear Joann makes us very happy your love for art that you have appreciated in Cuba and especially that your stay in our house has been good. It is gratifying for our team that you have been pleased and is a stimulus to continue improving our work. We hope to have you with us again on your next visit to the island. Warm regards from Cuba Napper by Rottemberg team

Dear Nicolas thank you very much for your rating, we are delighted to have pleased you. Please accept our gratitude and best wishes to have you again with us at Napper by Rottemberg.

Thank you very much for your rating, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

Thank you very much Kevin for your review, we are very happy that you have had such a positive experience with us. Your recommendation will be taken into account for sure, in order to improve the experiences of our future guests, thank you for letting us know. If you come back to Cuba, do not hesitate to visit us or better yet, stay with us again, it will be a pleasure to welcome you back. Warm regards from Cuba.

Merci beaucoup pour votre commentaire, c'était un plaisir de vous avoir avec nous à Napper. Nous serions très heureux de vous accueillir lors de votre prochaine visite à Cuba.Nous souhaitons vous revoir bientôt.Salutations de Cuba

Dear LeslieThanks for your review! I really appreciate it. I’m happy to hear you enjoy the location and were satisfied about the staff. Warm regards!

Dear JesseThanks for your review! I really appreciate it and we are very happy to hear you enjoy the location.Warm regards!

Dear Renata, we are so glad for you review!!! We really appreciate it!!! Napper is a charming house and we enjoy made happy every guest!!! Thank you!!!

Dear Roland, thanks for your comments and time! Im so glad to hear you enjoyed your stay with us! It was a pleasure receive you!!! Thanks for share your experience and tips with our current guests and the future ones!!! Kind regards

Dear Frank, thanks for your review!!! We really appreciate it!!!

Hola Fernando, gracias por sus comentarios y tiempo! Fue un placer recibirle!!! Saludos cordiales y hasta pronto!!!

Dear Saskia, thank you for your time and review! I m so glad you enjoyed your stay at Napper!!!

Hola Javier, muchísimas gracias por su review!!!Un placer recibirlos!!!!

Dear Michael, thank you for your time and review!!! We really appreciate it!!! We love to know the opinion of our guests. We hope your visit again, we will keeping working like this!!! Pedro and Claudia are amazing hosts!!! Thank you!!!

Dear Mirjana, Thanks for your review and time!!! We really appreciate it! We are so glad to read your kind words about Pedro and Claudia, and the house. Thank you so much for choose us for your stay and enjoy it!!!

Dear guest, thanks for your review! We really aprecciate it! We will keep working hard and lovely!

Muchísimas gracias por su comentario Yolanda, Nos alegra haya pasado unos bonitos dias en nuestro hostal. Le esperamos la próxima vez que regrese a La Habana. Un abrazo de todo el equipo.

Dear Alejandra, Thank you for sharing your positive experience. We are very happy that you had a pleasant stay. We look forward to seeing you if you return to Havana. warm regards

Muchísimas gracias por su comentario Svetlana, Fue un inmenso placer tenerla con nosotros. Nos alegra haya pasado unos bonitos dias en nuestro hostal. Le esperamos la próxima vez que regrese a La Habana. Un abrazo de todo el equipo,

Dear Roberta, thanks for your time and review!!! It was a pleasure receive you!!! We are so glad for your comments about our casa and staff!!! We take care of every detail to make feel happy our guests. Warm regards!

Thank you very much Ruben, for sharing your positive experience in our hostel. It was a pleasure to have you with us. We look forward to seeing you the next time you return to Havana. A big hug from the whole team,

Dear Romina, thanks for your kind words and take your time. We really appreciate it your comments. It was a pleasure receive you!!!

Dear Jordan, thanks for your review, we really appreciate it. Kind regards!!!

Dear Roy, thanks for your time and comments. I hope you have enjoyed your stay!!! Kind regards, Ileana.

Dear Ute, thanks for your review! We really appreciate it!!!