Hotell nära Havensight Mall

“Just awesome. The owners go above and beyond to accomodate your needs. The property is beautiful and charming. It has that caribbean feel that most properties lack nowadays. We recommend staying here. We will be back.”

“Host’s attentiveness and responsiveness helped make our stay at Aqua awesome. This is a super urban apartment with great city views. ”

“This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here.”

“We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

“Everything was great. Check in area was a bit clunky with traffic and parking, but it was a weekend and lots of people. ”

“Nice place, Very clean and Quiet and Nice views. I just wished the store stayed open later. If not, they should have vending machines for the late night.”

“Yes it was very clean and staff was very helpful”

“If my review was solely on the view and the staff it would be a perfect review However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water The pool was great and we were treated to a barbecue The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta Also included in stay was breakfast which was very hearty eggs potato’s and bacon However no where to...

“We got a true dose of the life experience on the island staying here. The entire experience was MAGICAL!!!! Me and my family will most definitely staying again when we come back ”

“It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...

“It was a lovely staff. ”

“Property is apparently in receivership. Staff is keeping it going, but barely. Owner is nowhere to be found. If you check in after noon, nobody’s in the office.”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“The space itself is beautiful and the view is amazing however- thereis a washer and dryer on the photos but no washer and dryer in the actual room or on the property, there is a television in the room however upon my children turning it on, it was completely broken-displaying a white screen with a huge black splotch and lines and there were stains on our bedsheets, in both bedrooms and on a pillowcase. Communication with the property owners was fast and reliable. We notified them of the stains...

“It's an older hotel dilapidated definitely needs love You can see where it used to be a big hotel but now a lot of empty space where things used to be where the hotel used to thrive I assume”

“First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can...

“Staff was awesome and location was great. Some areas could use some updates but overall excellent and we would stay here again.”