Familjehotell i Hazelwood

“Basic, rooms are barely cleaned. I won’t stay there again.”

“The room was very large and clean. Breakfast was great. It had many options, and the food was hot. The coffee was excellent. ”

“Shower had no hot water but room was clean. Overall hotel is a little run down, but clean and priced right if you only need to stay a night or two. ”

“Electrical in kitchen, microwave didn’t work, front desk was not friendly when letting them know the problem.”

“The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more...

“Property is extremely needing a major facelift. The property and everything in it is worn out. My guest room smelled of wet puppy and stagnant air. AC unit in wall was filled with dirt and mildew. Refused to turn it on. Stayed there due to cost savings. I'll stay in Edwardsville next time and deal with extra driving. The location has to be renovated or they will be able to sell rooms by the hour. Their HQ leaders would never allow their family members to stay at this location. Guests...

“Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. ”