We apologize for not giving you the most satisfying experience. The hotel swimming pool and gym is a cooperation between the hotel and Zhongjian Ginza Fitness organization, providing free service to hotel guests, from 11:00 noon to 8:00 PM. Due to the New Year's Day holiday, the swimming pool is not open yet, so We are sorry that we did not inform you in time. At the same time, thank you very much for your advice on breakfast. We will convey your advice to the kitchen of the hotel, thank you for your understanding and advice. I wish you a happy life.

We are sorry that we did not give you the most satisfying experience. The hotel swimming pool gym is a cooperative project between the hotel and China Construction Ginza Fitness Organization. It provides free service for hotel guests from 11 noon to 8 PM. Due to the New Year holiday, the swimming pool is not open yet, so I am very sorry for not informing you in time. The executive lounge is on the eighth floor. Since you have changed rooms with your friend, the front desk of the hotel has not been informed that you are staying in the room for two days in a row. We are very sorry for the inconvenience. We will strengthen our staff's English training so that we can better communicate with you. Thank you for your understanding and support. Best wishes for you

感谢您的好评，能给您带来满意的住宿体验是小贝一直所追求的，您的满意是最小贝最好的鼓励，期待您的再次光临，祝您生活愉快!

感谢您的十分满意，虽然没有语言的描述，但小贝依然能够感受到您的满意之情，要常来哦，祝您生活愉快！

Thank you very much for staying in our hotel，Thank you for your recognition of the hotel. Looking forward to seeing you again.