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Recensioner av Boardinghouse Luise 5

Boardinghouse Luise 5
Luisenstraße 5, Heidelberg

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 14 av 22 recensioner" "
8 - Bra i betyg. 6 av 22 recensioner" "
6 - Okej i betyg. 1 av 22 recensioner" "
4 - Dåligt i betyg. 1 av 22 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 22 recensioner" "

9,6/10

Renlighet

7,8/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

8/10 Bra

Annika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2018
Svar från Lucrecia Dugandzic 16 aug. 2018
Dear Annika, thank you very much for being our guest and also your evaluation. We wish you all the best

10/10 Fantastiskt

Wilhelmina

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Brilliant in all aspects with meeting all our needs. Location, spot on! Cleanliness, excellent! Value for money, can’t be beaten. Thoughtfulness on the part of the owner, superb. We had a great stay and had no problem.
Bodde här 3 nätter i december 2023
Svar från Bettina 8 dec. 2023
Thank you so much for your kind message. We're glad you had a comfortable stay in Boardinghouse Luise5. Always welcome again in our house.

10/10 Fantastiskt

Paula

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Geweldig pand en prachtig appartement, vlakbij oude centrum. Communicatie gaat via mail en verliep vlekkeloos. Mochten eigen parkeerplaatsen al vol zijn, dan is P14 er gelijk naast. Eigenaar waarschuwde voor hangjongeren, deze waren er ook zeker, maar er weinig last van gehad. Uiteindelijk hoor je in een stad altijd wel wat omgevingsgeluiden.
Bodde här 2 nätter i augusti 2023
Svar från Bettina 18 aug. 2023
Thank you very much, Paula! We are glad that you had a pleasant stay with us. Come again with great pleasure!

10/10 Fantastiskt

Shawna

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great place! Smooth check-in. Loved the extra touches and information in the unit about the hotel and the area. The place was clean and comfortable and within walking distance of all the sites in the area. Check-out was smooth and our host was very communicative during our stay.
Bodde här 2 nätter i juli 2022
Svar från Luise5 10 aug. 2022
Thank you Shawna! We're glad you had a great time in our Boardinghouse Luise5. Would be a pleasure for us to welcome you again in the future. All the best!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Bettina 28 maj 2019
Herzlichen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt im Boardinghouse Luise5 gefallen hat. Beste Grüße!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place, clean and modern. Close to restaurants and markets.
Bodde här 4 nätter i december 2018
Svar från Luise5 29 dec. 2018
Thank you for the friendly review. We are very happy if our guests feel well. You are always welcome again.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Difficult communications with property manager. They wanted our credit card information for a deposit and cleaning. Relaying that information was a hassle while traveling. Parking communication was challenging. We could have transacted the paring and cleaning fees prior to the trip.
Bodde här 2 nätter i december 2018
Svar från Luise5 26 dec. 2018
Dear guest, thank you for your rating. We take criticism very seriously. We are sorry if you were not satisfied with the process of your stay with us and will try to make improvements. We hope to welcome you back to our house soon and remain with best regards.

10/10 Fantastiskt

Youngdae

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the best place to stay through my experience. Very proper location to trip Heidelberg.
Bodde här 2 nätter i november 2018
Svar från Luise5 26 dec. 2018
Thank you for the friendly review. We are happy that you enjoyed your stay with us and look forward to seeing you again. Best regards

8/10 Bra

Federico

Gillade: Renlighet och rummets bekvämlighet
Wonderful place, but... be careful :)
The location is perfect in the center and the house is very nice, clean and well equipped. A very nice place to stay, I suggest you to consider this place for your trip. The only thing it was not so much clear was the exyra costs for cleaning and they are really high for 2 day staying. It was also not clear why they try to charge dpuble the price for the pet and I was in need to argue about it. Not so nice that they lock your access with code (no keys here) before the expected leave time which is not the same promoted in this site (not 11am but 10am). I was blocked out of the apartment at 9:30am Luckily, my family was in and so I can access the apartment for getting my things out. Be careful if you are alone.
Bodde här 2 nätter i november 2018

10/10 Fantastiskt

Michele, Seattle, wa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely loved it! We already rebooked and will be going back on our trip next week to Heidelberg. It was the perfect location to just settle in. The apartment had everything including huge windows and fans to help beat the heat. And the beds were very comfortable. The location is prime, right down the street from the major shopping street and quite a few restaurants.
Bodde här 5 nätter i juli 2018
Svar från Luise5 Boardinghouse 31 juli 2018
Thank you very much for your evaluation and for being such a nice guest. We will gladly have you once again as our guests. We are looking forward to it. Best wishes Lucrecia Dugandzic

10/10 Fantastiskt

Suzanne

Gillade: Renlighet och boendets skick och faciliteter
Location amazing!
Location was amazing! Apartment was very clean and nicely decorated. King bed was a little hard.
Bodde här 2 nätter i juli 2018
Svar från Lucrecia Dugandzic 5 juli 2018
Dear Suzanne, thank you very much for being our guest. We are very happy to hear that you enjoyed staying at our little Boardinghouse Luise5. We wish you all the best

8/10 Bra

Carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful location, 5 minute walk to Hauptstraße, close to trams and buses in Bismarkplatz. Property was very quiet. Note there is no lift so if you are staying in apartments on 3rd floor (as we were) you will need to be prepared to carry luggage! Overall we would recommend.
Bodde här 2 nätter i juni 2018
Svar från Lucrecia Dugandzic 1 juli 2018
Dear Carol, thank you very much for your evaluation. We would be very happy to have you once again as our guests. We wish you all the best! Lucrecia Dugandzic Luise5 Boardinghouse

8/10 Bra

Ana, Texas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, spacious great location.
Bodde här 3 nätter i juni 2018
Svar från Lucrecia Dugandzic 21 juni 2018
Dear Ana, thank you very much for your evaluation. We are very glad to see that you liked your stay at our Boardinghouse Luise5. Best of wishes

10/10 Fantastiskt

Leigh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic space and location!
Great location! Great space for our family of four. We will be back.
Bodde här 2 nätter i juni 2018
Svar från Lucrecia Dugandzic- Management 12 juni 2018
Dear Leigh, thank you very much for your evaluation. We are very happy to hear that you enjoyed it. Best wishes Lucrecia Dugandzic

4/10 Dåligt

Alex

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Not what I expected
I emailed 4 times asking for some help and guidance during my stay but received nothing. The only reply I ever got was my invoice. There’s no internet which it states there is and they slap on a €60 cleaning charge which is outrageous based on a 2 night stay. Although they did point this out before I booked but within the guest book cleaning rates state €35. Definitely wouldn’t stay here again.
Svar från Lucrecia Dugandzic- Management 12 juni 2018
Dear Alex, we are very sorry for that you did not enjoyed your stay. We wish you all the best.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Lucrecia Dugandzic 25 apr. 2018
Thank you very much for your evaluation. We hope to have you once again at our Boardinghouse Luise5. Best wishes Your Boardinghouse Luise5 Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent location, comfortable rooms and a practical way of getting in and out (no reception desk - only codes to key in)
Bodde här 3 nätter i januari 2018

8/10 Bra

Regis, C

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Easy stay
Very good location, all facilities are well prepared. Perfect for four people family trip.
Bodde här 2 nätter i juli 2017
Svar från Rezeption 15 juli 2017
Thank you very much for your feedback! We are very glad that you and your family enjoyed staying with us. We hope to welcome you soon again in our BOARDINGHOUSE Luise5

10/10 Fantastiskt

Einat, Haifa, IL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great appartment in the center of town
We stayed in Heildeberg for 2 nights. Everything we wanted to see was at walking distance. Being a family with small children we chose this apt. and were very happy with it! It is cozy, clean and really makes you feel at home away from home. Everything was easy and fast - reservation, check in and out - the staff was always available by e-mail/phone to help and answer any questions. We highly recommend Luise5!!!

10/10 Fantastiskt

Glenn

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very nice apartment in a great, central location.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Furnished apartment at the center of the city
I had mistakenly thought this boardinghouse was close to the Old Bridge in the historical Old Town of Heidelberg, so was very disappointed to find when we arrived that it was very close to the new bridge that connects Bismarckplatz to Neuenheim. It turned out to be an advantage, though, as there was a huge city fest happening that night and it would be very noisy by the Old Bridge. So we walked 20 minutes and could get away from it all. This location is very convenient if you need to get to the Neuenheimer Feld campus of the university, and is a 6 minute bus or street car ride from the main train station. You are two minutes walk from Bismarckplatz, which is the transportation hub of Heidelberg. There are also grocery store options a few blocks away from this building so you can stock your kitchen and prepare meals there. We were very attracted by the free use of the washer and dryer in the basement being halfway through our 3 week travels through Europe. The building was renovated a couple of years ago and our apartment (Friedrich) was attractively furnished by IKEA. Warning: there is no elevator so be prepared to carry your luggage if you are staying on the fourth floor!

10/10 Fantastiskt

The Douglas's, D

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely spacious apartment
The apartment was really spacious even with 4 of us staying there, we have 2 teenage boys. We had everything we needed, great modern decor and the location was good to. We didn't actually meet any staff as an entry code was sent to our phones but we had an issue with the safe (our fault) so emailed and it was sorted really quickly. Maybe it was a bit expensive but we couldn't fault anything.